Twentytu Hi-Tech Hostel

Recent Reviews: 408

• User:Paradise59337043982

  Trip type: Friends getaway

  EXTRA CHARGE FOR EVERYTHING

  12 May 2026

  terrible location, charges extra for everything, no towel, beds aren’t even made, even though you book a four room place they give you 1 key and charge extra for more. can’t even leave your luggage without an extra fee. 2pm check in but check out is at 11 but won’t even make the beds????? seriously pathetic. hot rooms, no access to aircon, says to call receptionist but the phone in the hallway doesn’t work. shower turns off after every 10 seconds. receptionist only excuse this is a hostel. no duh , except this is the only hostel i stayed this terrible. Twentytú Team, Atención al cliente/recepción at Twentytu Hostel Barcelona, responded to this review Hello Paradise59337043982,We are very sorry your experience did not meet your expectations, Paradise59337043982. Please accept our apologies for the inconvenience with the service. Our team is already working on improvements.Feel free to contact us at events@twentytu.com if you would like to discuss it further.The TwentyTú Hostel Team

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• User:Meg Z

  Trip type: Friends getaway

  GO ANYWHERE ELSE!

  15 Jun 2024

  So many better hostels in Barcelona. They really cheap out at this place. There’s a charge for a new room card, towel and printing which is the first time I’ve experienced this during my stay in hostels. They don’t provide hand soap, a small bath mat/towel or blow dryer. The toilet light turns off about every minute so you have to keep pushing it, same with the sink AND shower. They say they’re eco-friendly but they’re really just cheap. They also have a million rules like no eating or drinking in your room and quiet hour starts at 10pm. They might as well put “no having fun” as an official rule. Location sucks as well. Front desk people (at least at night) look pissed off if you ask them for literally anything (like to turn on the AC or to unlock your door). Rooms are also tiny and we could hear the guy in the room next to us snoring. If you want to enjoy your stay in Barcelona, PLEASE GO SOMEWHERE ELSE. Twentytú Team, Atención al cliente/recepción at Twentytu Hostel Barcelona, responded to this review Hello! First of all, we welcome all types of travelers at Twentytú, from families to groups of students, athletes and backpackers, so we always try to create the best atmosphere for all our guests to be comfortable and feel at home, in a quiet and familiar environment. Therefore, it’s important that the conduct and behavior of all guests is correct and civilized, these clauses are well marked on arrival and is reflected in our rules for groups, which is signed by the teachers. So, if it’s important respect the rest of the other guests, and from 22h we consider it’s time to be relax because people was visiting the city during the day and they need to sleep.About the deposit for the keys, we don't understand your complaint, this is very common. In order to keep the keys, we ask for a deposit of 10€ per key, which we return at check-out. This way, we make sure that no one loses or breaks the key.Twentytú is classified as a Hostel, we are not a Hotel, so in this kind of accommodation the towels and the amenities are not included in everywhere. The Hostels don't include the same than the Hotels. So, you cannot claim for services that are not included, and you have the service information that we include in our website. However, you can rent the towel and you can buy the amenities in our 24 hour reception for a good price. In addition, we offer free hairdryers in our reception, you only have to ask us, we work all the day. As a sustainable and eco Hostel, we work to contribute for the environment and we use the latest technology to take care of the environment. So the, bathroom light have a timer system of few minutes because we consider it’s necessary to use the light in a good way. Therefore we give importance to the responsible use of the consumption of all resources, in this case water, one of the most necessary goods for the survival of human beings and which is becoming increasingly scarce. Currently, climate change has caused different impacts on the water cycle, which is why there are many droughts, melting glaciers, rising sea levels, and changes in rainfall and snowfall. These impacts depend on the uses that humans make of water, since we consume more water than we can afford, for example, during a shower we use an average of 15-20 liters per minute, which is equivalent to the same amount that a person drinks in 50 days. Therefore, we consider that with the timer of our showers we make a good use of water consumption and, thus, we contribute to the planet to conserve as much water as possible.As we point out in the group rules, upon your arrival we inform you that you can not eat in the rooms, as this can cause pests in all the rooms and we want all our guests to be comfortable and in good conditions. In addition, we have a very large dining room and a large terrace where you can eat whatever you want. However, there is no problem with drinking water in the rooms, the only thing that is not allowed is to drink alcohol inside the rooms.We consider that our rooms offer the most important services that any guest may need. We offer private bathroom and shower inside, which is not the case in most Hostels, where you usually have to share them with many other guests. At Twentytú we have large common areas where you can enjoy life and other activities.About our staff, we work 24 hours to help our guests in everything situation that can happen, so we doubt about your words, because if there is one thing we stand out for, it is our friendly staff, we are always ready to help.Twentytú Team

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• User:Dominiquetewart

  Trip type: Family

  Amazing experience if you've got kids

  13 Aug 2023

  These days, hotels are a very pricey option if you want to do a city breaks holiday and are not planning on spending much time in your room or ordering room service. We decided to try twenty tu hostel as we want to travel more with the kids, and thought the hostel experience might make things more interesting, whilst also help to be able to save some money and allow us to do other things in the city.This was an excellent place to stay. It served as a great base to come back to. The rooms were safe and decent....and cook. There is a great communal area to cook and eat. There is a supermarket next door to buy stuff you need too.The only reason that I didn't give a 5 out of 5 was because the video games were not available due to updating the amenities and the live music guy on Thursdays was on holiday. The people who work there are super friendly and helpful. We will recommend this to anyone coming with kids and who want to be out all day walking the city curbs. Twentytú Team, Director General at Twentytu Hostel Barcelona, responded to this review Hello Dominiquetewart, thank you for your comment! We are super glad to read your comment, it was a pleasure to receive you and your family, and we are happy you and your family enjoyed your experience in Twentytú Hostel. For us it's very important to offer to our guests the best services and to make you feel at home and comfortable.We are sorry about the videogames, these weeks we are just finishing the installation, it'll be ready again in a few days, but we offer table games and we've pool to play whenever you want.About the live music activity, we regret it wasn't possible the week you came, but the rest of the summer we offer this activity every tuesday and thursday.Hope to see you again soon family, Twentytú is your home when you want ;)Twentytú Team

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• User:Joe J

  Trip type: Family

  Small and Technically uncomfortable.

  18 Jun 2023

  We stayed at this hotel at Barcelona and it was a new experience.Pros : The hotel has a Lobby with 2 attendants 24 hours which is good. They were nice and informative.They allow you to keep bags at the lobby inside lockers with keys in case you check in early or need to store your bags after checkout for the rest of the day.Price, wasn't cheapest option but was below average at this high season at the city. CONS:1.Rooms are Very small. It felt more like a narrow cell. Like sleeping inside a Walk In closet. A narrow 1 m hall with 2 bunk beds leading to a bathroom. If you have luggage and use the hall to open it, you have to jump over it to move. 2. Bed was hard, not comfy. Pillows flat. 3. Light turns off every certain amount of minutes. They have timers and all is controlled from the front desk downstairs. At 12 they come off. Even if you are using the room. You have to call the front desk and ask for them to turn them on. There is no phone in the room. You have to go outside to call. 4. The rooms are not Sound Proof. All the street noises come in to the room: cars, people talking,, trucks, bangs... Etc. Even though the street. Really disturbs your sleep. 5. You can't control room temperature. Another thing the front desk controls is how cool your room is. If you feel to hot you got to ask them to turn it down. So many things that supposedly claimed to be "Smart and Green" are really annoying and uncomfortable to the guests. They keep their Costs low. 6. No drinking water fountain. You can buy from a vending machine or serve yourself a glad of tap water. 7. No Towels. You want one? Pay 4 euros at the front desk for each. Im sorry, but I didn't enjoy my stay at the hotel. All the modern features save money to the owners but it comes with sacrifice from the guests. Josep Aguilar, Director General at Twentytu Hostel Barcelona, responded to this review Hello Joe, thank you for valuing any of our services!We regret you have this opinion about us, in Twentytú Hostel we work every day to offer the best services to make our guests feel at home and comfortable.First of all, we aren't a Hotel, we are a Hostel and we offer the services included in this kind of accommodation. So, the towels never are included in Hostels, and we consider we offer the towel service very cheap in our 24 hour reception. The telephone is a service not included in the rooms of Hostels, but in every floor there are one telephone just in case you need to call us. Ours rooms are thought only to sleep and to use the private bathroom and showers. We consider there are enough space for the basic needs, and it has different lockers to keep your luggage. However, in Twentytú Hostel we have big common areas where you can do a lot of things and live nice moments. The beds have passed different quality controls, we’re sorry you didn’t like it, but it depends on every people, we can't match everyone's comfort and liking.About the light timer, in Twentytú Hostel we have a sustainable technology systems installed to use the resources in a good way. So, we consider it’s necessary to respect the rest of the guests, so at 0.00h it’s time to relax until 08.00am, but in the rooms there are lights on the wall that there are on all night. The same happens with the bathroom and shower lights, it’s open all day. The same happen with the temperature, our domotic system allows to control all the temperature of all the areas in Twentytú. In this case, all the rooms are in the same temperature, but we can change it if you request it. In every room there are sleeping different people with differents own temperatures. So, if everybody is changing the temperature this is not a good way to use the air conditioning and our values are based on optimizing resources to the maximum in order to make the best possible use of our resources.Our rooms have a soundproofing system. The walls have double plasterboard, which contains a noise insulating material. But it’s impossible to avoid all sounds, the same thing happens in all the accommodations in Barcelona.In Twentytú our values are based on offer the best services always in the sustainable way. It is not about economics, it is about being responsible with the planet, with the environment and with human beings themselves.Finally, we offer water from the kitchen, is potable and the quality is good. But if you prefer bottled water we have a vending machine to buy it. So, we don’t understand your complain.Twentytú Team

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• User:Lindifoe

  Trip type:

  I had a very nice stay!

  07 Mar 2022

  It was already my second stay in Barcelona and I came back to this hostel, because I had it in my best memory. Rooms: The rooms are well equipped and everything is really clean and tidy. The beds are in a good condition and they are very comfortable. I stayed in rooms, where the bathroom is inside the room and you have a shower with a sick in one room and a toilet in another small room inside. I cannot say something negative about the rooms!Hostel: The Hostel itself is not in the "center-center", but you can reach everything important in Barcelona very quickly. It is also located in between the beach and the city center, so you can have a nice walk to the beach real quick. Inside the Hostel are the floors with the rooms and a kitchen area with breakfast. The area is really big and the kitchen is well equipped and is cleaned several times a day, so there it's not dirty at all!! Also, upstairs is a nice rooftop terrace which is absolutely stunning and worth a visit 😍Service: One of the main reasons for choosing the Twentytú Hostel is definitely the Service!! The staff is super helpful, friendly, and caring. No matter if you need advice for visits, you need to print something or to borrow something - They are ALWAYS helping you. The reception is staffed 24/7 which is nice no matter what time you'll arrive and if you have a problem or question outside the "normal" staffing hours. I can highly recommend the Hostel to everyone, who is planning a trip to Barcelona! For me it is the best option and I'll pick it the next time again for sure :) Josep Aguilar, Director General at Twentytu Hostel Barcelona, responded to this review Hello, thank you very much for your comment! We're super glad you had a good stay wth us, in Twentytú we work every day to make the best job to make our guests feel at home. Twentytú is your home come back soon ;)Twentytú Team

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