Urbi Manresa Apartments

Recent Reviews: 117

• User:Rudolph C

  Trip type: Family

  Would not recommend

  31 Dec 2023

  Parking awful, nothing if you arrive late. Booking.com states parking with access to apartment. Not the case. 27 euro parking cost after driving an hour to find space. No tea and coffee, sofa bed not made up despite paying extra for 4 people. Shower very dirty. Nothing open in centre.

• User:cantravellor

  Trip type: Family

  Great value

  24 Aug 2022

  We had a comfortable stay for two nights. The apartments are basic and in some need of updating but were clean and fit our family of four well. The bathroom shower was very tiny so if you are a large person that could be a problem. The apartment had everything we needed including a hairdryer and washing machine. Check in was easy. My suggestions would be to have more comfortable living room seating as there wasn't enough for 4 people. And there was a terrible sewage smell in the hallway of our apartment. Luckily we couldn't smell it inside. Great location. Good place to stay for a couple of nights. Great value.

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• User:jaynim

  Trip type: Family

  Avoid! Dirty, mid-sold and car broken into!

  25 Nov 2019

  We were mis-sold the apartment. We booked and paid for a room with a washing machine and a toaster. Unfortunately these had been removed from the room. I mentioned it to the reception staff but they were unable to help and said that they could do something the following day, but we were checking out at 8am and needed to wash our clothes the night before. This was a real inconvenience as we had booked the apartment especially for this reason. We were also told that there was unreserved parking, however, on arrival all of the car parks were full ‘complet’! The only place that we could find a space was a five minute walk away. We parked the car at midnight and when we returned just after 9am to get it our car had been towed away by the police 1) because someone had broken into the car, although fortunately nothing stolen, just riffled through and 2) because it was restricted parking (we do not speak Spanish, so did not know about any restrictions) and thought that the car would be safe overnight, especially as there were other cars in the street parked all the way along - these didn’t get towed away or fined tho!...we did wonder whether we had been targeted because we had a car hire sticker on the back of the car, and therefore deemed as a target?!). I asked reception if this happened often and explained that we should have been warned and we were told that even the cars that park outside the apartments get fined sometimes! We clearly said on our form that we were travelling by car, so there should have been a warning about this! If the car Park was not full then we would not have had this problem (we did not Pre-Book as the booking form said that reservation was not needed!!). We were really disappointed with the room. There were bare wires, the shower had mould/mildew on it, the windows were dirty and the floor clearly hadn’t been cleaned - our feet were covered in dust and dirt from walking around the room (we always take our shoes off at the door), the taps were dirty and covered in grime, the shower did not drain (must have been clogged from hair?), there were knives missing, plates/bowls and glasses were chipped, the walls and windows were dirty, the shower fitting was hanging off, the sofa bed had stains on it, and there were no fire regulations in the apartment in the event of a fire. The fittings were cheap and the curtains were so thin that they let light in. I have taken photos of all of the above as proof.I tried to resolve my complaint with the management once I returned from our four week trip travelling around Andorra, Spain and France, however, they have not been helpful and it has fallen on deaf ears. It is against the law to charge someone for a facility that you do not get!My advice - avoid!! I would hate for anyone to have the unfortunate experience that we had! I couldn’t wait to check-out of the place and feel clean again!

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• User:the_curl

  Trip type: Friends getaway

  Very Good Apartments In City Centre

  12 Sept 2017

  Booked online last minute. Arrived just after reception had closed (10pm) so rang the emergency number. A man came down, opened the door and checked us in.The apartment block is old with loads of character. Apartments are modern and well designed with fridge/freezer, hob, microwave, washing machine. Our apartment had a kitchen/diner, single bed and double sofa bed downstairs, double bed and ensuite toilet/shower upstairs. Juliet balcony downstairs with a large balcony upstairs. UrbiApartments, Director General at Urbi Apartments, responded to this review Dear sir,We appreciate so much your comments. We just try to offer our services as best as we can.Hope we can see you again in the future!A big hug

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• User:idoz2013

  Trip type: Family

  Over all bad experience

  21 Aug 2017

  The rooms are big, the service is nice, however...our room was not clean to say the least, shower so little the I could hardly take a shower. In the morning we got a very poor breakfast where what they promised the night before is not what we recieved, when I told them that, they were surprised..so they really need to improve, I expected mich more...hope this review will do something. UrbiApartments, Director General at Urbi Apartments, responded to this review Dear sir,I'm sorry your experience wasn't as you expected. My apologizes for thatOur intention is to improve day by day. All of our apartments has this type of shower, we understand are not so big and can be not so confortable for some guests. We are trying to effort some changes to instale new ones, we gonna post our renovations when we'll do it.About the breakfast, we do the service with a coffee nearby, maybe the comunication wasn't so good. They serve a base breakfast with bread with tomato, ham, cheese and sausages, toasts with jam, bakery, coffee and juice. If it's not enough, you can ask for more to the waiters.Thanks for your comment, it will help us to improve and give a better service everyday.Best regards

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