Aparthotel BCL Levante Club

Recent Reviews: 2146

• User:karld746

  Trip type: Friends getaway

  Holiday

  28 Sept 2026

  This is are 3rd year to stay here and again couldn't fault the apartments at all... swimming pool was great ,pool side bar and staff were brilliant.we had a 2x 2bedroom apartment and great in size and no issue with a group of lads ...10 mins to the strip and 3 mins to the beach We will be back again Juan Martinez, Encargado del hostal at Aparthotel bcl Levante Club, responded to this review Dear KarldThank you for sharing your review with us, this helps us identify the areas where we can improve our service.We are so glad to know that you had a great time during your holidays, and we hope to see you again on your next visit to BenidormHave a great dayJuan MartinezManager

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• User:Richard Q

  Trip type: Couples

  Avoid at all costs if your are family or couple !

  27 Sept 2026

  Please read if you are a family or couple and looking at booking this hotel.Firstly Rooms ! On arrival room had only to what I can decide as poo or sick up the walls in bathroom floor was extremely dusty and dirty floor in the room scheduled to be cleaned when we were in hotel cleaner just gave clean towels and just made the beds .Air conditioning worked and was okay ! But leaked inside the room and is above the tv which makes no sense. And for reference we were in the new modern rooms.Accommodation ! Every night morning and night people having party’s in there rooms on the last night we were there someone below us was having a party In there room till 6am we tried ringing the reception phone and had been turned off so we had to go down to reception in person. The hotel advertised as family friendly and for couples this is not the case it is full of male guests in parts and stag party’s very intimidating for women and couples and children ! Pool area once again just full of men ! There is only two umbrellas at the pool music is played from YouTube and has adverts playing every 2 minutes.Worst thing of all lifeguard told children that they couldn’t play with ball in the pool and next day all the full grown men were in pool playing we ball lifeguard didn’t say a thing. And this was the only family we had seen at the hotel felt so bad for the family.So as an overview of the hotel if you don’t like any sleep dirty rooms and get told off in the pool this is hotel for you !Honestly I would never stop in this hotel again only good thing about it was the location that’s it ! Juan Martinez, Encargado del hostal at Aparthotel bcl Levante Club, responded to this review Dear RichardThank you for sharing your review with us, this helps us identify the areas where we can improve our service.Juan MartinezManager

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• User:Ralph-R61

  Trip type: Friends getaway

  Excellent Apartments

  21 Sept 2026

  We were a group of 7 men on our annual Jolly and picked these apartments because I had stayed here previously with my wife. We arrived slightly early but our room was ready. We had booked a 2 bedroom apartment for 3 people which consisted of 1 small double bedroom and 1 twin bedded bedroom. We weren't in the renovated block but the apartment was spotlessly clean. We had a full oven with cooking rings, microwave , toaster, kettle and all the related utensils and crockery. Certainly enough if you want to cook anything. They didn't take a deposit from us but they did from our friends.The location is excellent being just a short walk to the beach and the strip and we didn't have a problem with noise. Beds were really comfy with plenty of storage space in the bedrooms. The bathroom had a walk in shower and plenty of soap and shower gel. The apartment was quite large with individual air con in each room. It has a lovely pool area with a pool bar and a lifeguard who sprang into action when a small child was pushed into the pool and couldn't swim. There was a good atmosphere around the pool with a wide age group. Prices at the pool bar were very reasonable at E3.25 a pint. They also do snacks (Burgers, hot dogs, pizza, chips toasties) again at very reasonable prices.We had an evening flight but managed to keep the room on til 6pm for a charge of E30.I would have no hesitation in booking here again. Juan Martinez, Encargado del hostal at Aparthotel bcl Levante Club, responded to this review Dear RalphThank you for sharing your review with us, this helps us identify the areas where we can improve our service.We are so glad to know that you had a great time during your holidays, and we hope to see you again on your next visit to BenidormHave a great dayJuan MartinezManager

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• User:86carlh

  Trip type: Family

  Dissapointing

  23 Aug 2026

  We are just back from a 10 night family stay.We’ve been to benidorm 15+ times and unfortunately, this accommodation was the worst we've stayed at.The images of the renovated rooms online are for the rooms in the main tower black where reception was. Even though my wife questioned this before we arrived, the room we had was severely dated in another block to the side.• One patio door didn't lock•The Kitchen area was questionable and you would not eat or drink from the facilities in the room.•There was mould in the shower.•Beds were not changed once in 10 days.•The cleaning in the rooms was below basic standardsLocation;Excellent. Staff;Very good - the entertainment staff especially were really keen and always had a smile on their face.On our second to last day, the fire alarm was going off in our block. There was no staff to be seen.We evacuated our block and went to reception to let them know and nobody at reception was aware the alarm was going off. The staff did not know how to use the fire panel to turn off the alarm - neither was any investigation as to why the alarm was going off. The alarm was put on silent mode. Very worrying!We would not stay at this apartment again.The Levante Lux Apartments down the road are much better, cleaner and far more equipped for a better holiday. Juan Martinez, Encargado del hostal at Aparthotel bcl Levante Club, responded to this review Dear 86CarlhThank you for sharing your review with us, this helps us identify the areas where we can improve our service.We offer the cleaning service of the apartment after the 3rd night, and then every3 days.All our staff is train in fire alarm systems, we do check them evey month and we do know when 1 alarm goes off, because we have the central unit in our reception.Juan MartinezManager

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• User:Claire B

  Trip type: Family

  Noisy and people having sex in hall way not hotel for families should make 18-30

  23 Aug 2026

  Families don't stay here they allow single sex parties who carry on and have sex in hall way waking you up after 2 hours sleep hotel women manager rude and hotel director not listening Booked 3 apartments all patio doors where broke when we arrived door handle in one apartment broke ripped curtain dirty mattress and beddding.. we have stayed before and never again. STAY AWAY in August Spanish holidays there rude too. Juan Martinez, Encargado del hostal at Aparthotel bcl Levante Club, responded to this review Dear ClaireThank you for sharing your review with us, this helps us identify the areas where we can improve our service.We do hear the complains, reviews, and matter coming from all our guest.We do act inmediatelly everytime one of our guest tell us about innappropieate conduct from another guest and we do make sure all our house rules apply to everyone. Aparthotel Levante Club is a family friendly aparthotel, it always been, and it will always will.Have a great dayJuan MartinezManager

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