Barcelo La Nucia Hills

Recent Reviews: 586

• User:Inspire639851

  Trip type:

  beaytifull stay

  20 May 2026

  fantastic hotel. beautiful rooms , great personal. loved our stay. will be back..... very easy to find and park... Hotel- cmanager, Owner at Barcelo La Nucia Hills, responded to this review Dear Guest, We appreciate your thoughtful review.We are delighted your experience matched the high standards we strive to maintain. Our team takes pride in creating memorable moments, and your appreciation for the elegant accommodations and attentive service is truly motivating.It’s wonderful to hear the convenience of our location and parking options contributed to a seamless visit. Your enthusiasm for returning is the greatest compliment we could receive.We all look forward to seeing you again in the future. Best regards,Guest Experience Manager, Laura Clérico

  Read more

• User:nicklas550

  Trip type:

  Perfect stay!

  15 May 2026

  We had a wonderful stay at Barceló La Nucía Hills. The service was excellent from start to finish, and the staff were always friendly, professional, and helpful. The room was modern, clean, and very comfortable, with beautiful views that made the stay even more relaxing. We also really enjoyed the food — fresh, tasty, and with a great variety. Overall, a fantastic experience that we would gladly recommend. Hotel- cmanager, Owner at Barcelo La Nucia Hills, responded to this review Dear Nicklas,Thank you very much for taking the time to share such a wonderful review.We are truly pleased to read that your stay with us felt so enjoyable from start to finish. Knowing that you felt well looked after by the team, and that their friendliness and professionalism stood out, is something we really value, as it reflects the way we like our guests to feel during their time with us.It is also great to hear that you were comfortable in the room and that the views helped you relax even more during your stay. We are glad as well that you enjoyed the food and the variety offered, as it is an important part of the overall experience.Thank you again for your kind words and recommendation. We would be delighted to welcome you back again in the future.Kind regards,Guest Experience Manager, Laura Clérico

  Read more

• User:luke4hill

  Trip type: Friends getaway

  Amazing hotel

  11 May 2026

  We traveled as a group of friends and this hotel was perfect. It was very clean and tidy and the rooms were nice and modern and had all the necessities you needed. Only thing to mention was that there was a life guard that was like a hall watching over everybody. He told this child off for playing in the pool and he wasn’t actually doing anything silly he was just swimming around and in the jacuzzi it just seemed a bit harsh. But other then that everyone form reception to the bar to the restaurant where amazing and so kind. Would definitely love to return. Hotel- cmanager, Owner at Barcelo La Nucia Hills, responded to this review Dear Mr. Luke,Thank you very much for your lovely review and for choosing our hotel for your stay with friends. We are delighted to hear that you enjoyed the cleanliness, the rooms, and the friendliness of our team across all departments.We also appreciate you sharing your feedback regarding the lifeguard. We are sorry if the situation felt a little strict; however, please note that our team always acts with the intention of ensuring the safety and well-being of all guests, especially in pool areas.Thank you once again for your kind words and your valuable feedback. We truly hope to have the pleasure of welcoming you back again in the near future.Best wishes,Guest Experience Manager, Laura Clérico

  Read more

• User:mimo247

  Trip type: Friends getaway

  I will definitely be back

  11 May 2026

  The hotel was a hidden gem - just ten minutes from the hustle and bustle of Benidorm. The reception team (in particular Rachel) were fantastic. She is a real credit to the team and went out of her way to provide amazing service throughout our stay... even when I couldn't remember my room number. We had a suite which was great - a large balcony and plenty of space to enjoy some down time in between activities. It would be good if the kitchen areas were a little more equipped with glasses and cutlery and a couple of plates etc as this would have been more convenient. That said - anything that you wanted you could get from the reception team. The location was ace, so quiet and "tucked away" with the sister site just a few minutes walk from our hotel and equally as nice. The setting is lovely and the grounds and buildings are super clean and well maintained. There are a variety of pools and the roof top bars at each hotel site are quite a nice addition. The price was also incredible! Definitely worth being that little bit further out from the centre of Benidorm to have this level of serenity and cleanliness. The service from the poolside bar was not great. There was a real lack of frequency for people coming to take an order - don't get me wrong, we weren't on a session, but to have someone coming around the pool every half an hour would be good for customers and their revenue. The service when you did order was very slow (literally thirty minutes for a round of five drinks). Breakfast had a nice selection, but the quality wasn't amazing. The setting was again really clean and the team were super friendly and helpful. They also have a live egg station which is good as the "full English" option they have is tepid in temperature. I would thoroughly recommend going to Altea - a short taxi ride from the hotel and a beautiful place to go that is steeped in tradition. Hotel- cmanager, Owner at Barcelo La Nucia Hills, responded to this review Dear Guest,First of all, we would like to thank you sincerely for taking the time to share such a detailed and kind review of your stay with us.We are delighted to hear that you enjoyed the hotel’s peaceful atmosphere, the facilities and, in particular, the service provided by our team. We will pass on your comments to Rachel, who will no doubt be delighted to know that her hospitality helped make your stay even more special.We are also pleased to hear that you were satisfied with the suite, the location and the surroundings. We work hard every day to maintain these standards, and feedback such as yours motivates us to keep improving.Regarding the kitchen equipment, we would like to inform you that, for reasons of hygiene and health and safety, we do not leave full sets of utensils in the rooms. However, as you rightly point out, our team is always available to provide any items you may require, thus ensuring that every guest has access to properly sanitised equipment.We also appreciate your comments regarding the service at the pool bar and the quality of the breakfast. Your feedback is of great value to us and helps us identify areas for improvement, so we will take it fully into account as we continue to optimise our service.We hope to have the occasion to welcome you back in the near future.Kind regards,Guest Experience Manager, Laura Clérico

  Read more

• User:ane_12

  Trip type:

  Excited to come back but very disappointed

  08 May 2026

  I visited the hotel at the end of last year and stayed in a Junior Suite. Had a fabulous stay and excellent value for money. This time I was quite disappointed. Booked a junior suite again, but it was in a different building to last time and it was smaller and in need of a refurb. Bedding was dirty and no mattress protector, just a sheet on a stained mattress. Clumps of hair in the shower tray, blocking the drain and overall cleanliness poor. Asked to switch rooms but told none available. Tried to book a spa session, but spa only opened at 4-8pm and when I turned up at 4. I was told to comeback at 5pm to use the spa but no one was in it at 4pm. Also 29 euros for one hour was too much and should be available for hotel guests to use for longer than an hour. Had wonderful treatments in the La Nucia Palms, therapist was called Denise and she was extremely professional and had a fantastic massage and facial. Food in the pool bar was excellent as was the service. Very disappointed at check out as paid my bill and receptionist asked if I required a taxi. When I said that my car was there, he asked if I had parked in the hotel car park and as I did, the charge was 19 euros per night! This information had not been given at check in and when I contested it, was told that there was nothing he could do, I had to pay it. I think it’s absurd to charge so much when there would be nowhere else to park around the hotel and the car park was practically empty. 19 euros a night is far too much. If I stayed here again, I would make sure I booked a newer junior suite (in the building that the main restaurant is in) and see if I could find cheaper parking somewhere. Hotel- cmanager, Owner at Barcelo La Nucia Hills, responded to this review Dear Mrs. Ane,We would like to thank you sincerely for sharing your experience with us and for choosing to stay with us again following your previous visit.We are sorry that, on this occasion, certain aspects did not meet your expectations. Regarding the room, our reception team is always on hand to offer alternatives subject to availability, and we have taken note of your comments for internal review.Regarding the spa, its usual opening hours are available both in the morning and in the afternoon, although occasionally a time slot may be adjusted due to necessary maintenance work to ensure its proper functioning and hygiene. This information is also detailed in the hotel information sheet.As for the car park, we are sorry for the impression this may have given you. This is a service that is explained during check-in, along with the alternative options available in the area.We also appreciate your kind words regarding the pool bar service and our spa team, especially Denise, to whom we will pass on your comment.We are sorry that this stay was not entirely satisfactory, although we are pleased to hear that you intend to return. We are confident that on your next visit you will enjoy a more positive experience that meets your expectations.Kind regards,Guest Experience Manager, Laura Clérico

  Read more