Estudios Rh Sol

Recent Reviews: 38

• User:BackPacker733334

  Trip type: Couples

  Lovely Studio at Benidorm Old town

  15 Sept 2025

  Clean and lovely view, easily accessible to Benidorm new Town. Its in Benidorm Old town, it's a beautiful place and Staff are helpful. We were there eight years ago, l would love to visit this place again.

• User:DayTrip14672182387

  Trip type: Couples

  Awful

  18 Nov 2024

  We arrived and was taken to apartment which was up very steep stairs and we had difficulty carrying the cases to our room, no help was offered by the hotel. We went to the restaurant on our first night, food was cold, lettuce swimming in water, we were never asked if we wanted drinks or told where to purchase. First night we arrived back after 2.30am, there was a DJ in the street from a bar below who was playing extremely loud music and made it impossible to sleep. We went to reception and were told there was nothing they could do even though Spanish law states music indoors after 12am. They next day we checked out and booked another hotel. Esstudios have refused to refund any monies from the 3 nights we did not stay. I would not recommend these apartments . , Gestión de ingresos at Estudios RH Sol, responded to this review Dear, Day Trip:Thank you for taking the time to share your experience at our apartments. We value the feedback of our guests as it helps us improve our services.We understand that your stay was not entirely satisfactory, and we would like to clarify a few points you mentioned:Cold dinner and drinks: We apologize if the dinner did not meet your expectations. Please note that our restaurant offers à la carte service during specific hours, from 7:30 PM to 9:30 PM. For guests arriving outside of these hours, we have cold options available to ensure immediate service. This practice is common in many establishments and is indicated in our information. All our guests receive a complimentary bottle of water in their room.Street noise: As you know, Benidorm celebrates its local festivals, which creates a more lively atmosphere and increased activity in the streets. Noise from nearby establishments is common during these times and, unfortunately, is beyond our control. We recommend checking the festival dates before booking your stay if you are looking for a quieter environment.Luggage assistance: We apologize for any inconvenience caused by the transfer of your luggage. Our staff is always willing to assist guests, but there may be limitations at times due to their ongoing tasks. If you had requested assistance at the time, our reception team would have done everything possible to help you.Refund: Please note that you have already been refunded for two nights of your stay. The standard check-out time is 12:00 PM, and your departure at 3:00 PM resulted in an additional night's occupancy.Regarding your comment about the stairs, we understand that it may be inconvenient for some guests. However, this feature is inherent to the building and is indicated in the description of our apartments.In conclusion, we understand that your experience was not what you had hoped for, but we want to emphasize that we strive to provide quality service to all our guests. We apologize if we were unable to fully meet your expectations on this occasion.We hope you understand the reasons behind our response and invite you to contact us if you have any further questions.Sincerely,Jairo RobledoDirector of Hotel RH Sol

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• User:Oz1981

  Trip type: Solo travel

  Clean , Tidy, good value

  15 Sept 2024

  Booked the Studios for a solo visit as they were coming up Half Board for the same cost as any apartment in Old Town. Upon check-in, the staff were really friendly. Asked if I wanted the top floor with a massive balcony... yes, please! ( I suspect it may be easier to put younger people in the top floor as the steps in the Studios are quite steep!). I was in room 4A and it was exactly what I wanted. Clean and tidy with a massive wraparound balcony and sea views. Apartment was cleaned every day without fail and clean towels provided. No complaints at all. Would be helpful if you key came off the keyring from the electric card, as it was a bit bulky in my pocket on a night out. The Half Board was Breakfast and then you could choose either Lunch or Dinner. The guests at the hotel where food is served ( 30 metres away) were all Spanish, but everyone was lovely and the staff were attentive. I really enjoyed the food and felt it was good value. There wasn't always the usual chips etc which a lot of Brits can't live without, but I always found the food fresh and tasty. Check in wad smooth and they let me in early and upon check out it was again smooth and the gentleman gave me a bottle of water for the onwards journey. Would recommend and return. , Gestión de ingresos at Estudios RH Sol, responded to this review Dear Ozz,Thank you for your kind words about Estudio RH Sol. We're delighted to hear that you enjoyed your solo visit and found our studio to be clean, tidy, and a great value for money.We're glad you appreciated the friendly staff and the beautiful sea view from your balcony. We'll take your suggestion about the key into consideration and explore ways to make it more convenient for our guests.We're also pleased that you enjoyed the half-board dining experience, despite the different cuisine. We believe in offering fresh and tasty food, and we're always looking for ways to improve our menu to cater to different tastes.Thank you once again for your positive feedback. We hope to welcome you back to Estudio RH Sol in the future.Sincerely,Jairo RobledoDirectorEstudio RH Sol

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• User:184pippak

  Trip type: Couples

  Won't be returning

  12 May 2024

  I'll start with the positives, view of the sea from the balcony was nice and was a lot closer than I expected. Beds were very comfortable and the Aircon was good (after swapping the dead batteries in the remote control for the TV remote batteries!) Now the negatives. Although the room was cleaned every day we never had clean towels during our 4 night stay, they were just folded and placed back on the towel rail. Our cups and glasses were never washed (no washing up liquid or sponge provided to wash them ourselves). The shower was very powerful but left a big puddle on the floor every time we used it, due to the shower curtain not stopping water running over the tap end of the bathtop. Also it felt like the shower curtain was trying to eat us as it just sticks to you as you're showering! Hob was in the room but no pans or utensils to cook with! We had opted for half board, and you have to go to a hotel around the corner to eat. We had breakfast the first morning but never ate there at all after that as the breakfast was inedible, with very little choice! The 'restaurant' was tiny, you go downstairs into what feels like a cave with artificial lighting, it was very cramped and noisy, and as the only English people there felt very unwelcome by the Spanish guests. We were also put off eating our evening meal there after upon check in we were told that we pay for our drinks when we check out, no option to pay as we drink. Stairs up to the apartment are very narrow and steep, not much fun with a 20kg suitcase! , Gestión de ingresos at Estudios RH Sol, responded to this review Dear Pippa,Thank you for sharing your feedback about your stay at Estudio RH Sol. We appreciate your honesty, as it helps us identify areas where we can improve.We apologize for the inconvenience caused by the lack of clean towels and the unwashed utensils. We will investigate this matter and take steps to ensure that these issues are addressed promptly in the future.Regarding the shower curtain and the hob, we will look into these specific concerns and take appropriate measures to enhance your future stay.We understand your disappointment with the half-board dining experience. We will review the breakfast options and the overall atmosphere of the restaurant to provide a more enjoyable dining experience for our guests.We apologize for any inconvenience caused by the narrow and steep stairs. We will explore ways to make the access to the rooms more accessible, especially for guests with heavy luggage.We value your feedback and hope to have the opportunity to welcome you back to Estudio RH Sol in the future, where we can provide a more positive experience.Sincerely,Jairo RobledoDirectorEstudio RH Sol

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• User:Inspire66924087946

  Trip type: Friends getaway

  Studios for friends

  06 Apr 2024

  Great studios, located in the city center. Close to the beach, harbour, shops and nice restaurants in the neighbourhood. At hte Levante Beach are several restaurants and bars where to party in summer. Great atmosphere and international tourism. At the Poniente beach, you will find more Spanish tourists. , Gestión de ingresos at Estudios RH Sol, responded to this review Dear Inspire,Thank you for your kind review of Estudio RH Sol. We're thrilled to hear that you enjoyed your stay and found our studios to be a great base for exploring Benidorm.We agree that our location is ideal, with easy access to the beach, shops, restaurants, and vibrant nightlife. We're proud to offer comfortable and well-equipped studios that cater to the needs of our guests.We hope to welcome you back to Estudio RH Sol in the future.Sincerely,Jairo RobledoDirectorEstudio RH Sol

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