Four Points by Sheraton Costa Blanca

Recent Reviews: 1075

• User:James F

  Trip type: Business

  Fantastic staff

  02 Oct 2026

  Arrived today to be welcomed by Omar on reception and Rosa in the restaurant.. fantastic and professional service. Well doneJames

• User:Mattias E

  Trip type: Business

  UNSANITARY! Ants and bugs all over the room

  02 Oct 2026

  Sanitary disaster!!!!! Had a pretty ok stay but in the morning of my last day I was shocked to discover hundreds of ants and bugs all over the room. I had to shake all my clothes. When I mentioned it, the woman in the reception blamed it on the rain (!?) and I wasn’t offered any kind of compensation at all. One of my colleagues also had the same ant invasion and also roaches. Disgusting!

• User:Tazmopat

  Trip type: Family

  Wonderful hotel and amenities

  25 Aug 2026

  I was not expecting the level of quality this hotel provides. It is a great hotel for people who want a resort hotel with great amenities like spa, kids club, pool, night time shows and a free access theme park for hotel guests. (Terimiitika and mundomar)Warning: if you want a central city feel this hotel is not for you. This hotel is 15 mins from central Benidorm and is located near the hill side where there is peace and quiet.The hotel checking is very busy from 10am to 11.30am due to guests being able to use the free theme parks tickets on checkin day and check out day so this will require patience. The staff do there best and there are plenty of staff. Your room will be ready for 4pm as stated in policy so do not expect a room earlier.Terimitika theme park for me very underrated. I was not expecting much but it beat my expectations. The shows are in Spanish so don’t expect shows in English. The rides are good and has some good rides for the little ones aswel. There is an onsite water park which is a bonus. The themeing of the park is spot on and just come down the pecking list to Disney, universal but very impressive. Mundomar is a great animal sanctuary and has some of the best animal shows I have seen. The parrot, sea lion and dolphin shows were excellent.Also lots of other animals to see and great views from the high vantage point. A lot of uphill walking so be prepared. The hotel seems newly renovated. I had room C303 and this had great sea views and views over Benidorm. The house keeping is spot on and shows in how clean the rooms look. The lady for my floor was brilliant. The room has a king bed and a double sofa bed, a balcony with a massive bathroom with a his and hers sink, whirlpool bath, separate shower. There is enough draw space for clothes aswel. There are 2 pool areas. One the main pool area with pool bar and music etc and a second on the opposite side of the hotel which is quieter but both brilliant. The staff at the pool are brill. Make sure at checking you get towel cards for the pool which cost 10 euros returnable deposit per towel. You keep the cards for the full stay and when you hand the towel back each time you get your card back. The deposit will be returned on checkout taking a few days to return to you.There are a few restaurant options and buffet for people on board basis. There are nighty shows for the full family. A huge terrace sitting area. There is a shop for essentials on site . The ac is brilliant on a hot day across the hotelThe kids club has a soft play and other planned activities throughout the day.Well done all at the hotel. I hope to return. General Manager, Guest Services / Front Office at Four Points by Sheraton Costa Blanca Resort, responded to this review What a lovely surprise to find such a high level of quality and family-friendly entertainment at Four Points by Sheraton Costa Blanca! The peaceful hillside setting gave you a welcome contrast to the busy atmosphere of central Benidorm, while the views from your room added something special to your stay.We are delighted that the theme parks exceeded your expectations, especially Terra Mítica and Mundomar. Your appreciation for the animal shows and the care provided by our housekeeping team will be warmly received. It is also wonderful to know that you enjoyed both pool areas, including the quieter option, along with the pool team’s service.Your detailed description of the guest room, family facilities, dining choices, evening entertainment, and on-site conveniences will be helpful to travelers planning their visits. We appreciate your patience during the busiest check-in period and are glad our team members worked hard to assist guests. We would be very happy to welcome you back for another memorable family holiday!Nerea Díaz-HellínGuest Experience

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• User:Jo2596

  Trip type: Family

  Great family stay

  08 Aug 2026

  Very impressed with this hotel. Was not expecting a lot due to the recent reviews it has had this summer so far, however it has been exactly what we have needed. This is a big hotel but it also has a lot of public space so it never gets too over crowded. Of course if you avoid breakfast time from 9.30. Breakfast had plenty on offer, 2 large pool areas with plenty of beds. They never ran out of beds when we weee there but they could have done with a bit more shade. Room was a good size for 2 adults and a 5 year old. The little one had the pull out sofa bed which would not be comfy for an adult but fine for a small child. They top up your water in the room too daily and they have a good size fridge. I saw a lot of reviews about parking. There is free parking but it is indeed rammed but it is also out in the sun with no shade. We paid 12euros for every 24 hours for the indoor parking connected to the hotel. Plenty of spaces and kept the car for coming to and from the hotel. Kids entertainment was fine, nothing amazing but a nice little bonus. Then there was the parks. What a great benefit. You can go to 1 park a day and Terra Metica is literally across the day. We would have been on 3 different occasions. One for the rides, we are going back tonight for the shows and then tomorrow for the water park. Very happy with our stay and please don’t be concerned before arriving once you read the reviews. We were booked on a B&B basis. General Manager, Guest Services / Front Office at Four Points by Sheraton Costa Blanca Resort, responded to this review Jo2596, we are delighted to read your review and so pleased that your family’s stay at Four Points By Sheraton Costa Blanca turned out to be just what you were hoping for! It’s wonderful to know the size of our hotel and the layout of our public areas made your visit feel relaxed and comfortable, and that your guest room was a good fit for everyone. Your comments on breakfast, the pool areas, and the nearby parks are truly appreciated by our team.Thank you as well for sharing your thoughts about parking and the touches that helped make your stay more enjoyable. We hope your experiences in the parks brought a lot of joy to your family. We look forward to welcoming you back for another memorable visit!Nerea Díaz-HellínGuest Experience

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• User:xavier g

  Trip type: Couples

  Simply outstanding

  02 Aug 2026

  Fantastic stay. The hotel has great variety of dining options and loads of fun to entertain family. Carlos is doing a great job. Terra Mítica at your doorstep and free is a great plus. General Manager, Guest Services / Front Office at Four Points by Sheraton Costa Blanca Resort, responded to this review Dear xaviergK8460GI,Thank you very much for your wonderful review and for taking the time to share your experience.I truly appreciate your kind words and am delighted to know that you and your family enjoyed your stay, our dining options, and the entertainment available throughout the resort. It's also great to hear that having complimentary access to Terra Mítica added even more value to your visit.Your recognition means a great deal to me, and it was a pleasure to contribute to making your stay a memorable one.We look forward to welcoming you and your family back for another fantastic holiday in the near future.Warm regards,Carlos MartínezQuality Manager

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