Gemelos II & IV by Beninter

Recent Reviews: 129

• User:solofriend

  Trip type:

  Ripoff

  02 Apr 2021

  Friends, everything fine until day I was leaving, I left the apartment spotless, but had to pay them €70, at €35 an hour for one cleaner to go over the apartment again.As there was no head office to complain to, I find it a total ripoff.

• User:U6667UQmartinl

  Trip type:

  chaos at gemmoloss22

  30 Oct 2020

  booked at an attractive price. arrived at hotel at 0130 hrs were left outside locked gate, no one to meet us and no numbers to contact anyone. after about an hour a guest arrived and told us we had to go to another hotel to collect the keys, 6.50 taxi ride got the keys and paid 6,50 euros to get back. when in the room tried the tv didnt work. tried the wif password that diddent work, got up and went to reception found it closed, told i had to go to another hotel for more in fo and was told it would be 45 euros to get a tv remote and a wifi conection. all in all this put a damper on the holiday. definatly will not use gemm0los again.

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• User:Avidacer

  Trip type:

  You're on your own

  07 Nov 2019

  Was booked in Gemelos II and was upgraded to Gemelos 20. The apartment was okay, but we were looking for sliverware which we could not locate. We checked in on a Thursday, but as the following days were a holiday we could not contact anyone with the building until the day of check out, four days later.. We were wondering about wifi which is an additional charge but we were not informed of how to access it and could not locate any information. The balcony had sunshades but had no instructions on how to open or close them. By the way, to do this you pull down on the tape to raise them and pull the tape towards you to lower them. To deadbolt the lock on the door you have to use your key and if you remove it and have to get out quickly you are stuck. The stairway entrance is not clearly marked and strikes me as very dangerous. Also you need a key to open the gate to get out which also seems dangerous as there is no noticable emergency exit.The twin beds are very small and very uncomfortable . They do offer free parking which was the draw. Getting into the garage was a complicated procedure where you have to park, open a gate, drive through, park again, use a key fob to open the door and go through the same thing to get out. We were actually stuck until another car drove in to get out. No noticable emergency exit in the garage either. Next time I will book a hotel with a 24 hour front desk.The pool was closed while we were there too.

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• User:ogle28

  Trip type: Family

  Better than I expected after reading reviews.

  10 Sept 2019

  Just heading home now from a stay here at Gemelos 22, after reading some reviews on here I was a bit worried.Had to pay a 200 pound deposit on arrival which I thought was abit steep at the start on your holiday, we did get it back without on check out without having our room inspected!Also had to pay an extra 30 euros to keep our room on from 10am to 5pm as we had a late flight.Checkout is also 10am which I thought was quite early but maybe that’s standard.3euros for a sunbed which has been mentioned before, didn’t have any trouble with the life guards around the pool but own some occasions was quite sharp when requesting the sunbed money. Also heard him blowing his whistle numerous times at younger children in the bigger pools.Half of our stay the pool closed at 8pm and then the last few days he started throwing people out at around 6pm.Pool area is also quite mucky, could do with a few more grass seeds around the place! The room was quite dated but for the length of the time we were in the room can’t really complain about that. It was also a good size with a balcony. It had a kettle, toaster, microwave, oven, fridge freezer and plenty of cutlery to use.Towels were only changed once and don’t even think the bedding was changed!You have to clean and dry your own dishes and take out your own rubbish everyday.Paid 60 euros for a week for air con but it was worth it.It said there was a charge for tv but we had a remote already in the room so we just used it.Me and my partner where bit a few times and thought it was walking about at night but my dad came into our room on the day we left and ended up coming away with a bite so I’m unsure if there was maybe something in the apartment.I would possibly stay here again if stuck.They are different blocks to the Gemelos so I guess it depends what block and room you are assigned!

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• User:ToniB1565

  Trip type: Family

  Family holiday

  31 May 2019

  Currently sat in the apartment writing thisWe haven't had any problems with the hotel It is basic but clean and tidy There is a washing machine, cooker, kettle etc(Everything you need really)There isn't any entertainment here (but we knew this when booking)The pool is nice and cooling after sitting in the sun There is a charge of 3euros for a sun lounger but that's not bad if your gonna sit there all dayIt is close to everything. We are on the 14th floor and the view to the sea is lovely Would definitely visit again

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