Hotel Bcl Levante Club Benidorm

Recent Reviews: 4691

• User:axel1958

  Trip type: Couples

  Good hotel , spoilt by clientele

  27 May 2026

  We expected a holiday stay to be reasonably quiet hotel, on arrival we noticed hen and stag parties staying at the hotel, around the main pool was horrendous, we was moved 2 times from our original room , gang of girls in the first room, second, room party of men, entertaining outside girls parting till around 3 in the morning However the management and hotel staff were outstanding, ( food, cleanliness etc ) It was just the standard of british holiday makersBeautiful hotel that you cannot fault other than above Jaime Llorca, Marketing at Hotel BCL Levante Club & Spa, responded to this review Dear Guests:I would like to take this opportunity, as I did in person, to apologize for the incidents you experienced at our hotel and to thank you for your understanding.As I explained, we do not accept group bookings, but if reservations are made individually and through different channels, it is difficult to locate them. Once at the hotel, we strive to maintain the rules with the effort of all our staff and try to offer immediate solutions, as we did with you.Finally, I thank you for your trust in us and we hope to have another opportunity with you so that you can fully enjoy our hotel.Best regards.Alex GonzálezHotel Manager

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• User:Majcix U

  Trip type: Family

  All good

  27 May 2026

  GREAT service, good Gym area, good diod, location. Atmospher Jaime Llorca, Marketing at Hotel BCL Levante Club & Spa, responded to this review Dear Guest,First of all, we would like to thank you for choosing us among so many hotels in Benidorm and also for taking the time to rate us.We are delighted to know that your experience has earned you the best ratings and we will work hard to ensure that this is the case every time we have the opportunity to welcome you back.Thank you again for trusting the Levante Club & Spa Hotel.Regards.Alex GonzálezHotel Manager

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• User:Ruby A

  Trip type: Family

  So nearly a 5 star - 3rd stay here, definitely recommend staying - deluxe apartment worth every penny

  25 May 2026

  This is our 3rd stay in this hotel. Really good location, close walk to the beach, 5 minute walk to Benidorm Palace dinner show- which is incredible if you get a chance to see it. Also close to tourist attractions such as Mundomar Zoo and Aqualand - both are amazing for all ages and cheap tickets using get your guide app. We stayed in the deluxe apartments. It was very clean and always smelt fresh, especially in the hall ways. The only thing i would say, is that if you're going in the slightly cooler months, the pools were not heated (May 17th - May 23rd) including the indoor pool, several people tried to get in but was just too cold for everyone, so was a bit unpleasant on the not so hot days.The food was amazing, great variety. The breakfast had a variety of fresh juices, hot drinks and water. A good range of different milks for anyone with intolerances, lots of fresh fruit such as a selection of melons, apples, pineapples etc. Was an option for fried breakfast, pastries, pancakes, cereal, meats and cheeses. The chefs had a fresh omelette station daily in the mornings. Lunch and dinner was always a huge variety, always something for everyone even for picky eaters. There wasn't one meal time that i didn't enjoy - the all inclusive is definitely worth it when staying here. There is a large range of alcoholic and non alcoholic drinks including some cocktails in the all inclusive. Waiters and Waitresses were amazing and polite - all has amazing English and nothing was too much for them - always happy to help. The only thing i would say, is on occasions, some of the food could have been a bit hotter, but i guess that depends on what time you come the buffet. And also when busy, we didn't get our drinks until nearly finished with our mains. The pudding selection was huge also, ranging in cakes, jelly, trifles and fruit.We had a free spa pass with our deluxe apartment, so we both used it on our last day, would really recommend. There was a sauna, steam room, a large jacuzzi, large jet pool, cold relaxing beds made of tiles, a hot stone walk way and a variety of different showers with different settings and temperatures. We didn't have any treatments, but they treatment list looked amazing and really good prices. The gym also looked very modern and a lot of different equipment - however we didn't use this, it is down with the spa if you want to go there. As we went on our last day, this meant we could have a shower before our flight home, all towels and shampoos were provided, along with hair dryers and electric sockets in the changing rooms. We just had to pay for the hair caps and silicone shoes. There was a bad smell out the front of the hotel, i guess this won't affect many peoples holidays, however we sat out the front tables most nights with a drink listening to the acts from the bar opposite, and it was quite unpleasent. Not sure if it was the drains or bins outside, but a similar smell could be smelt when showering. Another down fall, there was a lot of noise in the deluxe apartments from 8am-7pm as there is construction going on right next to the deluxe block. There was loud banging, drilling and other construction noise between these hours which we were not notified about at all. Was slightly annoying as was woken up in the mornings and mid day we would come back to the room to chill and couldn't really sit on the balcony as very noisy. After these hours, it was silent, wouldn't even know you were in Benidorm. There are some really good bars opposite and slightly down the road if you don't want to go far. Tropical directly opposite had amazing entertainment from 7pm - 1 am. Couldn't hear this in the hotel if you are looking for a quiet night. Some entertainment was provided in the hotel, such as karaoke however we did not participate in any of this. Never had to fight over sun beds either, always plenty of room around both outdoor hotels.Overall amazing hotel, would recommend to anyone wanting a quieter experience of Benidorm, not near the party and noise, but close enough if you wanted to experience this. We would also recommend going to the old town for a walk around, lots of nice shops and views. Jaime Llorca, Marketing at Hotel BCL Levante Club & Spa, responded to this review Dear Guest:As manager of the Levante Club & Spa hotel, I would like to thank you for such a detailed review, for explaining your entire experience so well, and above all, for trusting us for the third time.When guests like you return to place your trust in us, it is not only a reward for a job well done but also a great responsibility to make it even better with each new visit.We also appreciate you recommending us to other guests and describing your stay so well.We can only hope that your fourth visit will be very soon, convinced that it will be even better than the previous three.On behalf of BCL Hotel Group, thank you for your continued trust.Regards.Alex GonzálezHotel Manager

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• User:Georgie H

  Trip type: Family

  Amazing Hotel

  23 May 2026

  This was my first ever holiday and i absolutely loved it. First off the facilities are excellent, they are so clean, fresh and are constantly kept in that state. The staff are lovely, for those who i got the names off, i want to mention Hassan (one of the lovely lovely bar tenders) and Luz Ma (one of our lovely room cleaners) they provided perfect and friendly service in which really added towards our stay.Our room was lovely, great bathroom, fridge along with a kettle and a roomy clean balcony. The people who stay inside the hotel itself are so so kind, so lovely, and they make you feel so welcome. The food was also great, options got slightly repetitive, however i’m a picky eater, so it’s not entirely on the hotel. The food could be improved on in terms of offering, and snacks are also extremely limited, but they are there.Outdoor facilities such as the pool are lovely and numerous, they are cleaned regularly and are at a lovely temperature.The hotel itself is located on the precipice of the strip, it’s far enough to still be able to have fun, yet it’s quieter, and there is a lot of shops and takeout places located around.Overall, the hotel is fantastic, we had a wonderful time! x Jaime Llorca, Marketing at Hotel BCL Levante Club & Spa, responded to this review Dear Guest:On behalf of the entire staff at Hotel Levante Club & Spa, I would like to thank you for choosing us and for this review, which has delighted us greatly. Reading words like "amazing," "great," "lovely," etc., has been wonderful.We are especially proud of all our staff, and in this case, of Hassam and Luz, who work tirelessly every day for our guests and their happiness.This comment, besides bringing us great joy, also represents a tremendous responsibility to continue exceeding your expectations with each visit and to live up to your trust.Thank you again for your confidence and for your review, and we hope to see you again very soon at BCL Hotel Group.Best regards.Alex GonzálezHotel Manager

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• User:10em18

  Trip type: Family

  Outstanding stay!

  23 May 2026

  We checked into BCL Levante Club & Spa Hotel - Benidorm on Wednesday 20th May 2026 to celebrate my birthday, and I can honestly say our stay has been exceptional from start to finish.The hotel is modern, beautiful, spotless, and incredibly spacious. Although the hotel became busier each day with more guests arriving, the atmosphere, hospitality, noise levels and overall experience remained outstanding throughout our stay.Every member of staff was polite, friendly, and professional. We would especially like to mention Hassan and Manuel behind the bar, as well as the entertainment host with the long hair who kept everyone laughing day and night. A special thank you also goes to the housekeeping team, who went above and beyond during our stay.The restaurant, food, and service were all fantastic. The food was fresh every day with a great variety of choices available. The service was impeccable, and at every meal we were offered drinks within minutes of being seated.Our twin room on the 18th floor was spacious, clean, and extremely comfortable for two sisters sharing. It’s very good value for money and we would highly recommend this hotel, and would absolutely return in the future.Overall, our stay was nothing short of amazing. We met some wonderful people who work here, and their hospitality truly made our experience memorable. I work in the hotel industry myself, so I understand how difficult it can be to accommodate every guest and still provide such a high level of service. The effort and care shown by the team really meant a lot to us.We are very grateful for everything and will definitely be returning. Jaime Llorca, Marketing at Hotel BCL Levante Club & Spa, responded to this review Dear Guest:We would like to thank you for choosing the Hotel Levante Club & Spa and for sharing your experience with us. All our guests' opinions are very valuable, but in your case, even more so, coming from a professional in this industry like yourself.I am sure that, like us, you value personal attention most, and that is why your comments about our entire staff bring us the greatest joy.We hope your next visit will be very soon and that we will continue to be able to make you happy at BCL Hotels.Best regards.Alex GonzálezHotel Manager

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