Hotel Benidorm East by Pierre & Vacances

Recent Reviews: 333

• User:Kevin A

  Trip type: Friends getaway

  Another enjoyable stay

  04 Oct 2026

  We enjoyed our second stay at the Hotel Benidorm East and, once again, found it to be a good base for a holiday in Benidorm. The hotel was clean and tidy throughout, and our room was kept clean during our stay.The rooms are perhaps looking a little tired in places, but this is reflected in the price and, for what we paid, we felt it offered good value for money. Everything was clean and comfortable, which is what matters most to us.The housekeeping team were friendly and did a great job, while the reception team were also welcoming, helpful and polite whenever we dealt with them.The hotel is up a fairly steep hill, although we already knew this from our previous visit, and the location works well for us. Overall, we had another enjoyable stay and would happily consider returning again. A good-value hotel with friendly staff and a clean, well-kept environment. Hotel Manager, Owner at Hotel Benidorm East by Pierre & Vacances, responded to this review Dear Kevina,We appreciate your continued trust in us and the time you took to describe your second visit.We are proud that you choose us as your hotel for your holidays in Benidorm, especially thanks to the effort and work our whole team puts in every day.We look forward to welcoming you a third time.Best regards,General Manager

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• User:melissa p

  Trip type: Family

  Nice hotel

  02 Oct 2026

  I’ll start with the good,beds were very comfortable room was clean,security man had his hands full with noisy people at night he kept them quiet!now the bad points the pool..I didn’t see it get cleaned once it was dirty,food wasn’t great I just stayed in bed and skipped breakfast!Overall had a pleasant stay Hotel Manager, Owner at Hotel Benidorm East by Pierre & Vacances, responded to this review Dear Melissa,Thank you for taking the time to review your recent experience.We are delighted that you found your bed comfortable and your room spotless. It is also pleasing that you appreciated the work carried out by our security team, who help maintain a peaceful atmosphere at night, allowing you to rest undisturbed.However, we are sincerely sorry that some aspects of your stay did not meet your expectations.Your remarks about the pool maintenance have been noted, and we will share them with our team, who follow a strict daily cleaning and disinfection protocol and also perform regular water sampling.With regard to the breakfast buffet, we are surprised that it did not meet your expectations, since it is the most-used service among our guests and one of the highest-rated. Nevertheless, our kitchen staff is always keen to receive feedback so that future offerings may better suit our guests' tastes.We do hope to welcome you back on a future occasion.Best wishes,General Manager

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• User:Jessica S

  Trip type: Family

  Dirty

  01 Oct 2026

  Currently here and the hotel from the outside looks great . Rooms are tired and could with a up grade . I don’t actually much about this as long as it’s clean but it’s not . The floors are filthy and bathroom toilet has faeces around the outside of the bowl. I have asked them to clean but nothing yet. That’s why I have given them a low rating.

• User:Claire L

  Trip type: Couples

  Good Break

  24 Sept 2026

  Visited on the 6 September for 4 nights bed and breakfast. I was mindful of the previous reviews. The hotel is nice, breakfast was very busy and waiting for lifts was a bit hard at times and only aloud 2 people 3 mqx in at a time. Food was not great but always found something to eat but only used twice as found cheap to eat out. The hotel was too far out but there is a bus from the hotel to the beach and can return on that but stops for 3 hours on an afternoon and doesn't run after 8pm.Taxi was 5 min drive and cost around 5.00 euros on a night from the strip back to the hotel .Found hotel very expensive for drinks a spirit and mixer was just over 10.50 euros but people paid it as you would. The pool was nice and was looked after, the rooms was ok and cleaned everyday, did notice though the other side of the hotel was very noisy and had alot of younger people wanting to party all day and night but we was too far to hear them properly thank god. It was an average but clean hotel and yes if the price was right i would return for a few days only. Hotel Manager, Owner at Hotel Benidorm East by Pierre & Vacances, responded to this review Dear guest,Many thanks for your valuable feedback.We are pleased that you found our hotel to be a clean and pleasant place to stay, and that our housekeeping team maintained your room to a high standard each day.However, we are sincerely sorry that some aspects of your stay did not meet your expectations. The distance from the centre can feel more noticeable at certain times, and the shuttle schedule is designed to cover the busiest hours of the day. Your observations about the morning rush and the pricing at the bar have been noted, and we understand how these elements can affect the overall impression.Nonetheless, your kind words about the cleanliness and service mean a great deal to us, and we are glad these core aspects left a positive mark on your visit.We look forward to welcoming you back on a future trip.Best regards,General Manager

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• User:Toril Karin F

  Trip type: Friends getaway

  If you want peace and quiet - stay away!

  16 Sept 2026

  Unfortunately there is not much positive to say about this hotel. The rooms are run down. The food is mediocre. The staff not very helpful nor friendly. Stayed with friends, and honestly the only one that got any sleep during our stay was the one sleeping without his heading aid. Would never return, nor recommend. Hotel Manager, Owner at Hotel Benidorm East by Pierre & Vacances, responded to this review Dear Guest,We take guest feedback very seriously and, in this case, because you signed your review with a name that does not exist in our records, we will not be responding to your comments.We invite you to contact us directly so we can verify that you were a guest at our property.Sincerely,General Manager

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