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Hotel Carlos I

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Hotel Carlos I

locationBenidorm, Benidorm - Costa Blanca

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About Hotel Carlos IAbout Hotel Carlos I

Location

This pleasant beach hotel is located in the tourist area, just 5 minutes from the city centre. Guests will find public transport within 50 metres of the hotel and slightly further away are scores of shops and restaurants. The beach, bars, pubs and nightclubs are all 10 minutes from the hotel.

Facility

The hotel has 26 single rooms and 171 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts can enjoy water aerobics and aquafit. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. An entertainment programme and a kids' club round out the entertainment options.

Meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Hotel Carlos I Amenities at Hotel Carlos I

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

    • -

      Gym

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Shopping opportunities

300 m

Restaurants

300 m

Beach

1 km

Nightclub

1 km

Bars / Pubs

1 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

555

Very Good

233

Average

71

Poor

35

Terrible

33

Recent Reviews: 927

  • User:joncY4720AN

    Trip type: Family

    Average 3☆ stay

    rating26 Dec 2025

    On entrance to the hotel, it feels impressive enough. Until you quickly smell the pungent aroma filling the place. Im not sure if it is sewage pipes as ither had suggested, but it is a bad smell . It drifts throughout the building and is constantly there.There are no tea and coffee facilities in the room and there is no minibar. The safe is only available at a cost. The rooms are pretty standard and offer no more than a Uk travelodge motel.We did not include meals so I cant comment on the foodThere appeared to be Spanish entertainment/singer on each night. We only stayed for 2 nights and only caught a small amount on leaving and coming back to the hotel. It appeared popular.The staff were helpful and friendly. They all spoke enough English to engage and assist..After our initial booking with the travel company, we upgraded from a 3 star to a 4 star for a better experience but also for a pool. Our travel agent said there were 2 outdoor pools and 1 indoor. I expected the out door pools may be closed if weather not suitable in December- However, all pools , including indoor pool, were closed. However the downstairs outdoor pool was uncovered and had the jets running every day.The hotel is conveniently located for shops , beach, etc and is not too far from the nightlife.Overall it was an average stayI have definitely had better facilities in 3 star hotels and do feel that I upgraded from a 3☆ and paid the extra for no reason at all. The pungent smell is definitely off putting..Definitely feels Iike it should be 3☆, and probably not even the best 3☆ available

  • User:bexs489

    Trip type: Friends getaway

    Good weekend

    rating13 Jul 2025

    When I read the reviews I was slightly worried but it’s a lovely hotel, everyone is very friendly, roof top pool is a wonderful place to relax and has a bar too. Would happily stay again

  • User:Sandra A

    Trip type: Couples

    Fantastic

    rating01 Jul 2025

    Spent 6 nights here and enjoyed every single minute. We had read some negative reviews but honestly can’t believe people were writing about the same hotel. Yes, it’s very Spanish but the people were so lovely and friendly. The staff were superb and we had a lovely room overlooking the park. Room 426 was perfect. Sun all day!! The room was cleaned every day- had English tv channels and was lovely and quiet. The bar/ entertainment area is nice and bar staff fantastic. The food is good quality with ample choices every day. Restaurant staff were very helpful. The pool is quite small and probably more of a social area rather than for swimming. We loved the roof top terrace- very relaxing and with another small pool.The hotel is in a quiet area away from the main town but literally a 6/7 minute walk to the Poniente promenade and beach which is lovely and stylish with lots of nice cafés and restaurants. And 5 minutes walk takes you to the beautiful Old Town. There are several bus stops nearby which will take you in any direction for €1.60 and taxis are inexpensive.We would definitely return.

  • User:Laura T

    Trip type: Friends getaway

    Nice weekend

    rating03 Jun 2024

    Lovely hotel, rooms nice and staff very friendly and helpful. We came as a group of females and really enjoyed our weekend and we treated the hotel well and with respect...only downfall was the other visitors were all Spanish and made us feel uncomfortable and unwelcome even tho we were friendly, respectful and quiet, also quality of food could have been better. All in all tho a brilliant weekend with lovely hotel staff.

  • User:colincH9001XU

    Trip type: Couples

    great experience

    rating25 May 2024

    fantastic hotel. staff very helpful.food delicious and varied all in all a brilliant experience . will be back september for sure and a special mention to dario on reception he was very helpful and professional made to feel at home by all the staff

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