Hotel Gala Placidia

Recent Reviews: 672

• User:spenswar

  Trip type: Couples

  Not the best certainly not the worst

  12 Oct 2026

  Gala Placidia Hotel, Benidorm – Our ExperienceOverall rating: 6/10After spending several days at the Gala Placidia, I think it’s only fair to give an honest review covering both the positives and negatives.Cleanliness – ExcellentOne thing this hotel deserves real credit for is its cleanliness. The rooms, swimming pool area and toilets were absolutely spotless. The cleaning standards throughout were excellent, and we couldn’t fault that side of things.Rooms – Very Poor SoundproofingThe walls must be some of the thinnest I’ve ever experienced in a hotel. You can hear virtually everything from neighbouring rooms.Unfortunately, some guests, particularly groups of younger British holidaymakers, seemed to have little consideration for others, playing loud music.Thankfully, the noise wasn’t too bad during the night while we were there, but the lack of soundproofing is definitely an issue.Food – A Mixed BagBreakfast was probably the best meal of the day, with lunch generally being okay.Evening meals were disappointing on several occasions, although credit where it’s due, the Chinese-themed evening meal was actually very good.One consistent issue was the temperature of the food. It always seemed to be luke warm rather than properly hot.Another concerning observation was at the show-cooking station, where I witnessed the tattooed chef using what appeared to be a pen or similar object to pick around his fingernails while working. Not something you want to see from someone preparing food.All-Inclusive Drinks – Very DisappointingWithout doubt, one of the weakest parts of the hotel experience.The alcoholic drinks seemed incredibly weak compared with other all-inclusive hotels we’ve visited.On one occasion, I drank what I estimated to be around half a pint of gin over the course of the evening and barely noticed the effects I would normally expect.Obviously, that’s my personal experience rather than proof of the alcohol content, but the drinks package was extremely disappointing.Staff – Two Very Different ExperiencesThe ladies working in the restaurant were absolutely lovely. Friendly, welcoming and always pleasant.Unfortunately, the bartenders were quite the opposite. They generally appeared miserable and gave the impression they didn’t particularly enjoy their jobs.It’s a shame because friendly service makes such a difference to a holiday.Location – A Real PositiveThe hotel is very close to a fantastic little pub called the Green Door.It’s a great little boozer with very reasonable prices and was a welcome alternative to the hotel’s disappointing drinks package.Would We Return?Surprisingly, yes, we probably would!Despite the negatives, the hotel has some genuine positives, particularly its cleanliness, location and friendly restaurant staff.However, I wouldn’t book all-inclusive again. I’d definitely choose bed and breakfast and spend my money enjoying the local bars and restaurants instead.Final thoughts – A strong 6/10.A very clean hotel with some lovely staff and a decent location, but let down by inconsistent food, poor soundproofing and a disappointing all-inclusive drinks package.With improvements in those areas, it could be a much better experience.

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• User:Susan M

  Trip type: Family

  Great place to stay

  10 Oct 2026

  Fantastic location, clean hotel, great selection of food and lovely staff ?? Director de Calidad y Relaciones con Clientes, Otros at Hotel Gala Placidia, responded to this review Hi Susan,What a pleasure to hear that you had such a great stay with us!We're delighted that you enjoyed our convenient location, the cleanliness of the hotel and the variety of food available. It's especially lovely to know that the friendliness of our team helped make your experience even more enjoyable.Thank you for your kind words. We hope to welcome you back to Hotel Gala Placidia very soon!

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• User:J P

  Trip type: Couples

  Couple break

  09 Oct 2026

  Antonio is brilliant he is very friendly and by far my favourite I will definitely recommend him for a raise! Director de Calidad y Relaciones con Clientes, Otros at Hotel Gala Placidia, responded to this review Hello,Thank you for sharing such lovely feedback about your stay!We're delighted to know that the friendliness and excellent service of our team made such a positive impression during your break as a couple. It's wonderful to see their dedication recognised with such enthusiasm, and we'll be happy to pass on your kind words.We hope to welcome you both back to Hotel Gala Placidia very soon!

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• User:Caroline W

  Trip type: Friends getaway

  Hidden gem!

  09 Oct 2026

  A hidden gem! The staff, food and cleanliness has been great so far. We are in room 703 and the view is unreal! We have the pool and mountains, just stunning. From the welcome on arrival from the reception staff, housekeeping making sure we have everything we need and then the bar staff friendly and nothing is too much when it comes to making our drinks. Try the daiquiris they are amazing ! Looking forward to the rest of our stay. Director de Calidad y Relaciones con Clientes, Otros at Hotel Gala Placidia, responded to this review Hi Caroline,What a lovely surprise to read your review while you're still enjoying your stay with us!We're delighted that Hotel Gala Placidia has felt like a hidden gem to you and that you're enjoying the spectacular views of the pool and mountains from your room. It's also wonderful to know that the food, cleanliness and warm attention from our reception, housekeeping and bar teams have made such a great impression.We're especially pleased that you've discovered our daiquiris!Thank you for sharing your experience. We hope the rest of your holiday is just as enjoyable and that we'll have the pleasure of welcoming you back to Hotel Gala Placidia in the future!

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• User:Jayne K

  Trip type: Family

  Worst hotel I have ever stayed in

  08 Oct 2026

  Absolutely 2 star accommodation Food was mostly cold andHad flys on it.Staff were unhelpful The view from my balcony was vagrants doing drugs. Snacks were the same everyday. Our flight was not until 9.10pm and we were not allowed anything to eat after breakfast. Certainly do not recommend Director de Calidad y Relaciones con Clientes, Otros at Hotel Gala Placidia, responded to this review Dear Jayne,Thank you for taking the time to share your experience.We sincerely regret that your stay at Hotel Gala Placidia fell so far below your expectations. We take your comments regarding the dining experience, service and overall comfort seriously, and they will be considered as part of our ongoing efforts to improve.We would appreciate the opportunity to learn more about your experience. Please contact our Quality Department at calidad@dynasticresorts.com so we can review your concerns in greater detail.Hotel Gala Placidia

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