Hotel Joya

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Hotel Joya

Name: Hotel Joya
Address: Avenida De Andalucia, 2, Benidorm - Costa Blanca, spain
Telephone: +44-204-505-9777
Rating: 3.6

Benidorm, Benidorm - Costa Blanca, Spain

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About Hotel Joya

location

This pleasant hotel is wonderfully located in the tourist centre, less than 1 km from the beach. The pulsating town centre, which has an array of shopping and entertainment venues, is a few minutes from the hotel.

facility

The hotel has 133 double rooms, which are located on 7 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a childcare service, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Bathrooms with wheelchair access can also be booked.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the sun terrace. A variety of refreshing drinks await guests at the pool bar. Leisure activities and facilities at the hotel include golf and a solarium or, for a fee, billiards. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.

Amenities at Hotel Joya

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Common Area
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  Sun Deck
Distances
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  Beach
General Services
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Billiards/Snooker
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  Tanning Studio/Solarium

Location

Around this property:

Restaurants

500 m

City Centre

500 m

Nightclub

500 m

Shopping opportunities

500 m

Bars / Pubs

500 m

Bus Station

800 m

Sea

800 m

Beach

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

134

Very Good

268

Average

150

Poor

Terrible

Recent Reviews: 655

User:WendyM2658
Trip type: Friends getaway
Lovely hotel
02 Oct 2026
Such a lovely hotel. Staff are fantastic and friendly. I would definitely stay again. Rooms are clean. Didn't really eat there much but the food was OK.
User:sarahhV5542VX
Trip type: Couples
Great stay
03 Sept 2026
On arrival check in was fast a lovely welcoming man call ceser checked us in had a cheeky joke with us too rooms very clean cleaners was very friendly always happy hotel was very clean pool area was great a bar out side to buy drinks snacks we had pizza and cheese chips was very nice good price always serviced with a smile by a lovely lady with blond hair didn't get her name pool area also very clean will be bk next year thanks guys
User:annturner193
Trip type: Friends getaway
Good and Bad
27 Aug 2026
Hotel and staff fine, rooms fine ?? restaurant/dining experience on an evening we went in was horrendous ?? the family/owners children were running round, very loud and unruly.We paid good hard earned money to book this holiday, it was bedlam, no control was applied regarding the children.This is not acceptable when people go to the restaurant for a nice quiet meal.Pool area was good, a bit unkempt, artificial grass was filthy ?? in some areas and the umbrellas looked really shabby, also not enough sunbeds or umbrellas for shade during the hot season.The sunbed covers were very smelly and dirty, need to be waterproof covers not easy soak up sweat and water absorbent YUK. Food was acceptable and enough choice not to go hungry, bacon for breakfast very fatty, scrambled egg very powdery tasting, not that warm either, there was a microwave to warm food if desired.
User:Ellie S
Trip type: Couples
Honest review of hotel joya
10 Aug 2026
We are a group of 22/23 year olds and stayed here for a week. We enjoyed our stay at the hotel joya! It is clean and ideal for a group of people if you’re having a more active holiday. Location- 10-15 minute walk from the strip and near the levante beach. The location is ideal we never had any issues walking places and it is not too far from the old town either. It is nice and quiet but there is also plenty to do. Rooms- our rooms were clean! The only fault we had was the balcony doors do not lock and the shower curtain is just an inconvenience. Other than that the rooms were spotless, we never used our tv but that’s just because we liked to explore Benidorm rather than being sat inside.Beds were very comfy, we had a good night sleep almost every night. Staff- Friendly enough, we did not have much interaction with them. Pool- Sunbeds aren’t great quality and they were uncomfy to lie on. There isn’t loads of sunbeds but as long as you are awake for 9 we never struggled to get them. You would struggle if you woke up later. The pool is quite deep but there is another pool which is ideal for little ones. ( I am 5 foot 8 for reference and struggled to touch the floor in most of the pool) Food- not great- we decided to eat our breakfast out every day due to it being below average. No sausages, cakey tasting scrambled egg. Coffee was great tho.The poolside food is better however we decided to eat out most days. Facilities- there is a cute little hut at the pool to get drinks, snacks, ice cream and hot food from. They also have vending machines but they only take coins- still useful to have we knew to get change and used it a couple of times. One complaint is that the cleaner came in when we were asleep one day, and we did not have a sign to put on our door so that she knew to miss us. It was just a bit alarming at 8am on a morning and we were abit startled. This happened again the morning after and once told no thank you to cleaning, she continued to ask if we wanted her to clean. We said no after being woken up again. Overall we enjoyed our stay it was just your basic hotel and was ideal for relaxing through the day and navigating our way back to on a night.
User:davidwG4518ES
Trip type: Couples
Not bad. Needs a fresh look.
27 Jul 2026
Reasonable location. About a ten minutes walk to old town.My partner and I stayed for 10 days. Hotel is a little tired but is spotless and maids clean daily. Majority of staff are incredibly polite and courteous, though the outside bar could do with more stock space. They spent most of the time going back to the main bar to get stuff as they did t have it in the hit. These guys run about like mad. Pool is nice but the area around the pool needs to be updated. Majority of the beds and brollies are broken. Plus there is two daily struggle for beds that even with a rule to not save beds it's not enforced and unless you get there at 9am when they open you won't get a bed. We did bed and breakfast, breakfast was basic but reasonable quality. Didn't try the cooked breakfast but I looked ok.