Hotel Primavera Park

Recent Reviews: 469

• User:Mark M

  Trip type: Couples

  Holiday

  04 Oct 2026

  This is our sixth visit in five years so you may thick my review odd.Obviously great view but only from rooms with even numbers, of which we always have had previously. Food great, down stairs pool area and kitchen nachos hmm.Rooftop bar great view, photos too and infinity pool. Over our past two visits we have noticed the roof top staff forget to bring your change whether it be a euro or e12 , to save embarrassment I would advise to pay by resolut or monza card there was a couple of mature travellers by themselves and the waiters had not brought their change for a couple of days. As I speak Spanish it breaks the ice at the restaurant and the pool and it’s always been great , however the staff on the roof took issue when I accused them of short changing the old people in castellano this upset them , I told them how wrong it was, they denied it and walked away. There is also something bizarre at this hotel that the rooftop bar holds private parties , weddings etc. so if you have paid for two weeks and a number of functions are happening you cannot use those facilities and your holiday company will not reimburse you. Guest Manager Primavera Park, Atención al cliente/recepción at Hotel Primavera Park, responded to this review Thank you for choosing Primavera Park for your sixth visit over the past five years. We truly value your continued trust in our hotel and are pleased to hear that you enjoy our food, pool areas and the spectacular views from our rooftop infinity pool.However, we are concerned to read your comments regarding the handling of change at our rooftop bar. We take such matters seriously, as honesty, transparency and professional service are essential to our standards. We would like to assure you that these expectations apply to every member of our team, and we will review your feedback internally to ensure that any concerns are appropriately addressed.Regarding private events at the rooftop venue, these may occasionally take place as part of our event programme. We understand the importance of being able to enjoy the facilities during your stay, and we appreciate your comments on this matter as we continue to review how we communicate and manage such occasions.We are grateful for your loyalty over the years and regret that certain aspects of your recent visits have affected your experience. We hope to have the opportunity to welcome you back and provide you with the high standard of service you have come to expect from Primavera Park.Primavera Park Team

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• User:jeanette l

  Trip type: Couples

  good but not excellent

  01 Oct 2026

  amazing rooms roof top terrace was beautiful. couple of issuesfood is at least average breakfast was cold most of the time booked B&B but a themed night too our fancy but the buffet was not good over cooked and not good choices. as a guest we used out cards to access the terrace but still had to wait or staff for entry and exit which is awkward.pool areas really nice a very chilled hotel close to old town Guest Manager Primavera Park, Atención al cliente/recepción at Hotel Primavera Park, responded to this review Thank you for sharing your feedback about your stay at Primavera Park. We are delighted to hear that you enjoyed our spacious rooms, the rooftop terrace and pool areas, as well as the relaxed atmosphere and our convenient location close to the Old Town.However, we regret that some aspects of your dining experience did not meet your expectations. We appreciate your comments regarding breakfast temperature and the variety and preparation of the buffet dishes, and we will share your feedback with our Food and Beverage team as part of our ongoing commitment to maintaining and improving our quality standards.We also appreciate your observations regarding access to the rooftop terrace. We understand that having to wait for assistance when entering or leaving can be inconvenient, and your comments will be taken into consideration as we continue to review our service procedures.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience.Primavera Park Team

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• User:Colin B

  Trip type: Solo travel

  Nice short break

  29 Sept 2026

  Stayed at the hotel for a couple of nights and it was a pleasant stay. Room was good and the hotel was very clean. Stayed full board but as the hotel was quiet lunch was served from a set menu at the pool bar, which was a selection or three starters, three mains then dessert. The only issue was on the first day 5 of the 6 savoury options were seafood, which isn't to my taste. Food was good quality if the buffet. Guest Manager Primavera Park, Atención al cliente/recepción at Hotel Primavera Park, responded to this review Thank you for sharing your experience at Primavera Park Hotel. We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of our facilities and were satisfied with the quality of our food. We also appreciate your comments regarding the lunch menu during quieter periods. Guest feedback is valuable to us, and we will take your observations into consideration when reviewing our menu options to ensure a varied selection that caters to different tastes. We hope to have the pleasure of welcoming you back to Primavera Park Hotel in the future.Kind regards,Primavera Park Team

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• User:Sightsee39058464167

  Trip type: Friends getaway

  Fantastic Hotel

  23 Sept 2026

  Loved our stay with friends here. Hotel is spotless the staff are amazing nothing too much trouble. Rooms very spacious and comfortable.. food is delicious and the rooftop bar fabulous.. we have already booked to come back again! Guest Manager Primavera Park, Atención al cliente/recepción at Hotel Primavera Park, responded to this review Thank you very much for your wonderful review! We are delighted to hear that you and your friends had such an enjoyable stay at Primavera Park Hotel. It is particularly rewarding to know that you appreciated the comfort and spaciousness of our rooms, the quality of our food and the atmosphere of our rooftop bar. Your kind words about our team mean a great deal to us, as we always strive to provide attentive and welcoming service. We are thrilled that you have already booked your next visit and look forward to welcoming you back for another fantastic stay!Kind regards,Primavera Park Team

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• User:Janette B

  Trip type: Solo travel

  Perfect hotel in Benidorm

  17 Sept 2026

  This is my 5th time in this beautiful hotel and about the 30 time I have been to Benidorm and I wouldn’t stay anywhere else again everything is perfect! The staff the rooms the location it’s just stunning I booked a double room for myself and wanted a room at the front of hotel as there were none left I emailed them and the fabulous Luis got me into a penthouse room which honestly is unbelievable !! I can’t recommend this hotel enough it is just perfect! Guest Manager Primavera Park, Atención al cliente/recepción at Hotel Primavera Park, responded to this review Thank you so much for your wonderful review and for choosing Primavera Park Hotel for your fifth stay with us! It is a real pleasure to know that, after so many visits to Benidorm, you continue to choose our hotel and that we remain your preferred place to stay.We are delighted that you enjoyed your penthouse room and that Luis was able to help make your stay even more special. We will be sure to share your kind words with him. Knowing that our team, rooms and location continue to meet your expectations is the greatest reward for us.Thank you for your loyalty and for recommending us so enthusiastically. We look forward to welcoming you back for many more memorable stays at Primavera Park Hotel!Kind regards,Primavera Park Team

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