Hotel Servigroup Castilla

Recent Reviews: 1237

• User:Chrisgibbon1408

  Trip type: Solo travel

  Title: Excellent Hotel – Perfect for a Solo Traveller!

  11 Oct 2026

  I stayed here as a solo traveller and couldn’t have been happier with my experience.From the moment I arrived, the lady on reception was absolutely fantastic. Check-in was incredibly quick, smooth and hassle-free, and I was made to feel welcome straight away.My room was on the 10th floor, which didn’t bother me in the slightest. The room itself was a decent size, comfortable and had everything I needed. One feature I particularly liked was the electric blind on the balcony window – an absolute game changer!Breakfast was decent and a good way to start the day.Location-wise, the hotel is great, around a 10-minute walk straight down to the beach, making it easy to get out and about.One thing that really impressed me was the service on my final day. As I had a late flight home, the hotel offered me the use of a courtesy room completely free of charge, allowing me to enjoy my last few hours in the sun before getting showered and freshened up for my journey home. A brilliant touch and something I really appreciated.Overall, a fantastic experience. Travelling alone, it’s always nice to find somewhere you feel comfortable and welcome, and this hotel certainly delivered.Wouldn’t hesitate to stay here again and would happily recommend it to anyone visiting Benidorm, particularly solo travellers!

  Read more

• User:jacqueline a

  Trip type: Couples

  Definitely worth a visit

  02 Oct 2026

  Excellent location. Great atmosphere very friendly helpful staff. Rooms good size. Good value. Rooms very clean and cleaning do a great job. Shutters to cluse out any noise and keep room cool. Although you do gave air-conditioning and in room safe. Good swimming pool with terrace and cafe also a small gym available. Food good and varied catering for brits and Europeans

• User:SkiNixon

  Trip type: Friends getaway

  2nd stay

  01 Oct 2026

  We stayed here in 2025 which was our first visit to Benidorm. You really never know until you turn up what to expect!We loved 2025.Stayed for 4 nights as a trio in separate rooms from 28/9 until 2/10. The rooms are comfy, yep no kettle - but you’re in Benidorm ?? - great coffee from the bar though. Hotel is quiet away from the groups of stags, hens and such like - which is good if you want a base that’s relaxed but close enough to the strip. Beach a short walk, amazing cocktails and the Old Town is within a nice stroll. We went breakfast only, plentiful, tasty and English bacon ??Rooms cleaned everyday by friendly staff, fresh towels. Nothing seems like a chore ??Huge shout out to Jackie on reception, from what I believe is a stalwart of the hotel. Very friendly and took the time to come outside to say goodbye and compliment me on my lad who was in our party which made us all feel amazing. This won’t be the last time we visit. See you soon amazing people ??

  Read more

• User:leor1974

  Trip type: Couples

  Lovely calm hotel in the heart of Benidorm

  08 Sept 2026

  We are here now at Hotel castilla. It is a lovely relaxed smaller sized hotel a 10 min gentle walk from the beach and right in the middle between the old and new town. Check in was quick and easy and we were in the room within 10 minutes of arrival. I had requested 2 rooms together, which we got and both had a lovely pool view and partial sea view from the 9 th floor .The hotel is calm, cool and had a friendly atmosphere, staff were very welcoming and friendly and nothing was a bother to them. The room was a perfect size. very comfortable beds, comfy pillows and a fab walk in shower with good pressure. Aircon that worked, which was a life saver as temps have been between 32- 40. In the room there is a hairdryer, mini fridge, plenty storage, safe and an iron and ironing board on request. The room has electric black out blinds which were fab at cooling the room. **there is no kettle, bring your own if you enjoy tea/coffee in your room**The full hotel was clean which you could smell when entering the building. House keeping came every day. Staff were very friendly and approachable.Pool area is very relaxing and there was no fighting for sunbeds and parasols, plenty for everyone. There are groups of men and women, couples and older couples, everyone was respectful and friendly. No children. Dining area is calm and relaxing and staff are very friendly and hard working. We are half board. Breakfast is lovely - mix of cereals, cheeses, meats, fruit and yogurt. I did notices a small selection of gluten free items. Lots of hot breakfast items including British bacon and pork sausages and eggs cooked anyway you like them, tea and coffee, fruit juice and sparkling wine. We are half board, we usually go bed and breakfast but at the time it was only £6 a night per person for the evening meal so we added it. The evening meal is the only thing that we were disappointed about. There was always something to eat and for £6 we shouldn’t grumble but there wasn’t lots of choice , different fish dishes, always a pizza and chips, pasta, Spanish dishes and meats. Soups puddings and salad area but it was often cold, there is a microwave, and just not to our taste at times but we always found something to eat. We did eat out. This has not spoiled our stay, we would come back but just bed and breakfast next time. At night there was usually a singer in the evening, the bar area is lovely and entertainment is more on the relaxed side. But there is all the bars, restaurants and entertainment a few minutes walk away. If you enjoy a quiet, friendly hotel in the heart of benidorm this is the hotel for you.

  Read more

• User:Angela D

  Trip type: Solo travel

  Nice

  03 Sept 2026

  Room was clean and bigger than expected. Pool was very quiet and barely anyone around the pool and sunloungers plenty. Was clean, Bar prices were good in hotel Food was ok , plenty of choice . Beach only a few minutes walk. Everyone spoke very good English. There is a Cosum within 2 minutes walk. good if you want a small shop. Would go again Carlos Bárcenas, Guest Services / Front Office at Servigroup Castilla, responded to this review Dear guest,We thank you enormously for your time to share your experience in our hotel your words are highly valued by us. We are very happy to know that you enjoyed such a positive stay, highlighting the following aspects: clean room, location to the beach, good food. We look forward to welcoming you very soon.Kind regards, Customer Service Department.Hotel Servigroup Castilla.

  Read more