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Hotel Servigroup Rialto

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Hotel Servigroup Rialto

locationBenidorm, Benidorm - Costa Blanca

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About Hotel Servigroup RialtoAbout Hotel Servigroup Rialto

Location

The hotel is situated in a quiet area of Benidorm, 5 minutes' walk from Levante Beach, and 30 min from the tourist centre and old town. Guests have a wide variety of restaurants, bars and shops 200 m away. They will find public transport a few minutes from the hotel.

Facility

The hotel was modernised in 2023. 133 rooms, including 7 single rooms and 119 double rooms, are located on 7 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided to guests. Souvenirs can be purchased at the gift shop. Children can enjoy the playground. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Other services include medical assistance, an alarm call service and a laundry service. Daily newspapers will keep you informed. A fax machine is available for guests' business needs.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a bidet, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A terrace with sun loungers and parasols is available. Those who wish to stay active while on holiday can enjoy on-site beach volleyball. For a fee, golf is also available. Guests can enjoy indoor activities, including billiards. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Servigroup Rialto Amenities at Hotel Servigroup Rialto

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

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      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

    • -

      Golf

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Bars / Pubs

200 m

Restaurants

200 m

Shopping opportunities

200 m

Sea

300 m

Beach

300 m

City Centre

2 km

Tourist Centre

2 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

958

Very Good

458

Average

115

Poor

28

Terrible

21

Recent Reviews: 1580

  • User:Lee M

    Trip type: Couples

    Another Great Stay

    rating19 May 2026

    Another great stay at this hotel, best breakfast in Benidorm for me, rooms are cosy and clean, communal areas are immaculate, Lisa on guest services is a diamond as is Marina on reception, the hotel general manager is a lovely warm welcoming host, this is my 4th stay here, I am back in August for a week and Oct for 2 weeks, can't wait, Adios, ¡Hasta pronto! Carlos Bárcenas, General Manager at Hotel Servigroup Rialto, responded to this review Dear guest,Thank you very much for sharing your experience with us and for your kind words about our hotel and our services. The whole team strives hard to offer a quality service so for us our greatest satisfaction is to see that our customers are satisfied with our service and recommend us.Kind regards, Customer Service Department.Hotel Servigroup Rialto.

  • User:186346Pam

    Trip type: Couples

    Little break

    rating09 May 2026

    We have been to the Rialto 4 times and so we decided to go again for a little break! We booked with Jet2 and two days before we where due to go got a email asking if we wanted to change hotel has there was work going on on the bank of hotel and we would be getting dropped off at the Nero hotel and walk up abit of a hill… we didn’t change so we ok about walking the hill…. The transfer dropped us at Nero and we walked up the road there was no work going on and I don,t know why we had to be dropped there! We are given room 413 it was back of hotel and that was where the work was going on!! Too be honest we where not bothered has we out of our room during the day so it didn’t bother us! The hotel was clean and wasn’t very busy when we went for our meals there wasn,t much choice when it came to evening meal the breakfast was the best! I was always under the impression the Servigroup hotel didn,t cater for Stags and Hens but this wasn,t the case…. 3 nights out of 6 was loud shouting, screaming and banging on people’s doors which was not very good at 2am…. We where not the only people that was saying that this spoil there stay and was disappointed with the hotel……We have had lots of holidays over the years and I did feel that Benidorm is coming off our list! Time to have a change! Carlos Bárcenas, General Manager at Hotel Servigroup Rialto, responded to this review Dear guest,Thank you very much for taking the time to rate your experience with us, the ratings of our guests help us to improve. We regret that the behavior of certain guests staying near you was not the most appropriate and that their rest was affected. We expect all our clients to respect the basic rules of coexistence and we are sorry if this was not the case in your case.Kind regards, Customer Service Department.Hotel Servigroup Rialto.

  • User:WAlan123

    Trip type: Solo travel

    A great Hotel.

    rating11 Apr 2026

    A Great little hotel. I booked at last minute and normally stay in an apartment in Benidorm. I was not disappointed. Lovely room, clean and perfectly positioned 5th floor overlooking pool so got the sun most of the day. Food was great some of the best I’ve ever had in a hotel. Didn’t do the entertainment so can’t comment. Staff were welcoming, polite helpful. If your a reader which I am great library store to change your book.Centrally situated just a short walk from the strip and the beachfront.Highly recommended. Carlos Bárcenas, General Manager at Hotel Servigroup Rialto, responded to this review Dear guest,We are delighted to hear that you had such a positive experience. Our main goal is to create unforgettable stays for our guests, and we are very happy to know that with you we have achieved it.Kind regards, Customer Service Department.Hotel Servigroup Rialto.

  • User:iangJ7404FU

    Trip type: Solo travel

    Best Hotel in Benidorm

    rating08 Apr 2026

    Just back from a week stayNot been for a few years but was great to be backAll the staff work there socks off above and beyond what they should do and the new manager and Lisa what a great addition to the already wonderfully staffFood was brilliant really good selection lunch is by far the best has it caterers more for the Spainish then us britishRooms always spotless great locationCan't wait to return in October Carlos Bárcenas, General Manager at Hotel Servigroup Rialto, responded to this review Dear guest,Our goal is that our customers leave satisfied having enjoyed a happy stay and for the whole team it is a great satisfaction to know that we have contributed to their experience being positive.Kind regards, Customer Service Department.Hotel Servigroup Rialto.

  • User:South1971

    Trip type: Couples

    Big thanks

    rating06 Apr 2026

    Honestly can't say enough good things about this hotel everything is bang on from the cleaning staff right up to the management fantastic every single one of them stayed in 16 hotels in benidorm by far the best by far . Only a 3 🌟 yes but punching far above her weight. ROOMS . SPOTLESS FOOD .GREAT BEER.COLD SUNBEDS .PLENTY SWIMMING POOL. JUST RIGHT RECEPTION. KIND HAPPY &HELPFUL you will not go wrong staying at this wonderful hotel All I can say is thank you once again and we'll see you soon Carlos Bárcenas, General Manager at Hotel Servigroup Rialto, responded to this review Dear guest,We are happy to hear that you enjoyed our services. I convey to all the staff your comment on the treatment received, as it is very motivating to continue in this line, which is what our customers deserve. We take great care to make our guests' stay as pleasant as possible, so we welcome your feedback. We hope to see you again on a future occasion.Kind regards, Customer Service Department.Hotel Servigroup Rialto.

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