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Hotel Servigroup Torre Dorada

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Hotel Servigroup Torre Dorada

locationBenidorm, Benidorm - Costa Blanca

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About Hotel Servigroup Torre DoradaAbout Hotel Servigroup Torre Dorada

Location

This beach hotel is situated in a quiet residential area, with excellent views of the sea and mountain, and is just 200 m from Poniente beach. The tourist centre and old town are 4 km away and the hotel is 3 km from a shopping centre with a wide range of shops, leisure activities and restaurants. In the surrounding area of the hotel there are several restaurants and bars.

Facility

The hotel has 243 non-smoking rooms, including 139 double rooms, which are located on 13 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional amenities include a TV room, a playroom and a library. Travellers with their own cars can use the parking spaces (for a fee) (subject to availability). Other services include medical assistance, an alarm call service and a laundry service. Daily newspapers will keep you informed. A business centre with projector and a flip chart and pens is available.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. On request, children's beds can be provided for a fee. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bidet, as well as a hairdryer. 2 wheelchair-friendly rooms guarantee guests with limited mobility a carefree stay. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. Sport and leisure facilities at the hotel include table tennis and billiards. Entertainment options and leisure facilities include a kids' club and live music.

Meals

Dining facilities include a buffet restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Servigroup Torre Dorada Amenities at Hotel Servigroup Torre Dorada

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Entertainment Programme

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      Gym

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Beach

200 m

Sea

200 m

Restaurants

200 m

Bars / Pubs

200 m

City Centre

3 km

Tourist Centre

3 km

Golf Course

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

507

Very Good

514

Average

166

Poor

40

Terrible

20

Recent Reviews: 1247

  • User:michelledX5309FB

    Trip type: Couples

    Lovely hotel

    rating24 May 2026

    The rooms are light and airy with plenty of mirrors.Our Balcony was lovely with a view of city and the beach.There is free WiFi, free air conditioning and a free safe in the room.Pool area is lovely and there is a lift from the road up to the pool.Dining area us immaculate with plenty food choice (we only had breakfast)The staff are all friendly and helpful.Only fault for me was the hairdryer not brilliantSome guests are noisy but this is no reflection on the hotel.I would definitely stay here again Carlos Bárcenas, General Manager at Servigroup Torre Dorada, responded to this review Dear guest,It is a pride and a pleasure to know that you have spent a happy holiday at our hotel enjoying both the services and the kindness of our staff.Kind regards, Customer Service Department.Hotel Servigroup Torre Dorada.

  • User:davidbV8933CX

    Trip type: Friends getaway

    Nowhere near benidorm

    rating20 May 2026

    We were told this hotel was 10 minutes from benidorm it's actually 2.5 miles to the old town . Booked into a 4 bed family room got a 3 bed room . Restaurant charges you 30 euro for an evening meal no chance would you pay that . The beer is completely flat the head of the beer disappears as your walking to a seat bar man constantly watching his watch to close the bar at 11 pm no matter weather your waiting to be served or not . We were bed and breakfast but honestly breakfast was bad on 1st morning the rest of the time we avoided it .Would I stay here again DEFINITELY NOT would I recommend it DEFINITELY NOT did we enjoy our few says away ABSOLUTELY Always go to the old town and next year will be back to the center of the old town Carlos Bárcenas, General Manager at Servigroup Torre Dorada, responded to this review Dear guest,We are sorry to read that your experience at our hotel did not meet your expectations. We will take your feedback into account and pass it on to the departments in charge for follow-up and to evaluate possible improvement actions. We also hope to have the opportunity to host you again in the future to improve your expectations.Kind regards, Customer Service Department.Hotel Servigroup Torre Dorada.

  • User:Anne E

    Trip type: Friends getaway

    Very nice hotel

    rating12 May 2026

    I stayed here with my friend on the 28th April for one week. The hotel is really nice. My room was a double overlooking the pool and beach. It was really nice. Plenty of room. Very clean and decor was pleasant. The shower was powerful. No kettle in the room. So if you like a morning cuppa. Take a travel kettle. Towels changed daily. We only had breakfast. Plenty of choices. Food was good.The staff are all friendly.Its situated in a quiet area. The walk to beach takes about 10 mins. Its a walk up a hill back to the hotel.Also coaches do not stop outside the hotel. They drop you off at the Bali hotel. Its a steep walk up the hill. It takes about 20 mins to walk to the Old town. A taxi cost around 10 euros. There is a bus stop outside the Bali hotel cost 2 euros. If you have walking problems it's not for you.Also there is a new hotel being built. Opposite the hotel. So it's very noisy. That being said. It is a really nice hotel.And I would return. Carlos Bárcenas, General Manager at Servigroup Torre Dorada, responded to this review Dear guest,Thank you very much for sharing your experience with us and for your kind words about our hotel and our services. The whole team strives hard to offer a quality service so for us our greatest satisfaction is to see that our customers are satisfied with our service and recommend us.Kind regards, Customer Service Department.Hotel Servigroup Torre Dorada.

  • User:Chaemaine P

    Trip type: Couples

    We will be back.

    rating18 Apr 2026

    We have stayed at this hotel over the last 27 years at least once a year. Stayed here last week. Excellent food and presentation. Staff lovely, thank you all. Try not to arrive on a Saturday when everyone arriving for their weekend break. Queued for 45 minutes to check in but well worth it. We will be back. Carlos Bárcenas, General Manager at Servigroup Torre Dorada, responded to this review Dear guest,We are glad that you enjoyed your stay and be assured that we will pass on your kind comments to our staff, we work very hard to offer the best customer experience possible and when we receive such positive feedback such as yours makes all our efforts worth while.Kind regards, Customer Service Department.Hotel Servigroup Torre Dorada.

  • User:188kevin

    Trip type: Couples

    Great hotel, lovely view.

    rating15 Sept 2025

    The hotel was lovely. We like the room. The toilet was spacious. The shower should have shower curtain to prevent water from splashing on the floor but it does not matter to us.The room is cleaned daily, eventhough you do not ask for clean.The restaurant was spacious. The waiters and waitresses were kind and friendly, all staff basically. They are helpful with the language as we are not Spanish speaking. There were activities daily.We will definitely go back again to the same hotel or company, Servigroup. 5 stars.

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