Pierre & Vacances Apartamentos Benidorm Levante

Recent Reviews: 801

• User:carmenc802

  Trip type: Family

  Perfectly fine apartments!

  25 Apr 2026

  Was worried reading some of the reviews but positive here! The apartments are lovely and spacious and have all you need for self catering. Very modern too and clean with huge balcony. Can get a bit noisy sometimes but that's just these kinda of apartments in general no fault of the hotel. Pool area lovely not sure what the negative reviews are. It's just a small pool with a few sunbeds nothing fancy but fine for sunbathing and chilling. Location is great walk to strip in 5 mins but also walk to old town in 10. Only tiny gripe is busy main road (can't be helped) and don't run out of toilet roll as they charge you a euro for another 😂 have to strip bed and take own rubbish out to get deposit back which is fine and we always leave our rooms clean and tidy. Would definitely stay again! Hotel Manager, Owner at Pierre & Vacances Benidorm Levante Apartamentos, responded to this review Dear Carmen,Thank you very much for your review.We are delighted you enjoyed our modern apartments and spacious balconies, perfect for unwinding after exploring the area. Our team takes pride in maintaining clean and welcoming spaces for all guests.We are sorry for any inconvenience during your stay. Please note that toiletries are replenished regularly during cleaning services included with longer stays to ensure comfort.It’s wonderful you found our location convenient for both the beach and local attractions. We appreciate your understanding regarding the deposit process, designed to maintain our accommodations for future guests.I hope that we have the pleasure of seeing you on a future visit.Best regards,Manager

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• User:Passport14373561297

  Trip type: Solo travel

  Good clean apartments and value for money

  24 Mar 2026

  Well priced apartments in a fairly central location. There is a slight hill upto the apartments but it wasn't bad and wouldn't say it was a struggle as in other reviews. 200 euro deposit, which went straight back on my card. They didn't even check my room but I always leave accommodation spotless anyway. Only issue was been asked why I haven't checked out a couple of days before my departure day, but it was a genuine mistake and no problem. Hotel Manager, Owner at Pierre & Vacances Benidorm Levante Apartamentos, responded to this review Dear Guest,Thank you for this review about your stay with us at Pierre & Vacances Benidorm Levante.We are delighted to hear you found our apartments clean and great value for your stay.It’s wonderful that our central location made exploring the area convenient, and that the deposit process was smooth for you. We always aim to make arrivals and departures as hassle-free as possible.That said, we regret any confusion caused by the checkout inquiry. Our team strives to ensure clear communication, and we appreciate your understanding regarding this oversight.Nonetheless, we’re thrilled you appreciated the ease of your stay, and we hope the proximity to local amenities added to your enjoyment of Benidorm.We hope to have the pleasure of welcoming you again. Kind regards,

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• User:C8505NJbarbarar

  Trip type: Friends getaway

  No problems here

  22 Mar 2026

  Rooms are fine you just have to empty your rubbish and strip your beds at the end of your stay to make sure you get your 200 euros deposit back...dont believe the reviews that the staff are rude as we found them very polite and helpful.. Hotel Manager, Owner at Pierre & Vacances Benidorm Levante Apartamentos, responded to this review Dear Bárbara,We value your time and effort in providing feedback regarding your stay at our hotel.We are delighted you found our rooms comfortable and appreciated the helpfulness of our team. Your kind words affirm our commitment to providing a welcoming environment for all guests.We regret any inconvenience caused by the deposit process. This preauthorization is a standard procedure to ensure the apartment’s condition for future guests and is promptly released upon departure once requirements are met.It’s wonderful to know your overall experience was positive. We take pride in our central location, offering easy access to Benidorm’s vibrant attractions and beaches.We hope to see you again.Best wishes,Manager

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• User:Ken W

  Trip type: Friends getaway

  DO NOT GO

  14 Feb 2026

  PLEASE AVOID. Do not waste your money. No matter how much of a budget you’ve got, avoid!!!! Especially if you are English or a group of young girls!! I have never felt so unsafe. The staff are HORRIBLE, constantly slag you off (not realising that people can speak Spanish!) say they hate the English, calling us slurs and all sorts!!A male member of staff said he’d need to search my room when I asked for some more toilet paper!Make you take the rubbish out to the bins around the back of the hotels! Hotel Manager, Owner at Pierre & Vacances Benidorm Levante Apartamentos, responded to this review Dear Guest,We would like to clarify that our hotel has been closed since January, so the experience described does not appear to be related to our establishment.It is possible that there has been a mix-up with another property. As the review does not concern our hotel, we kindly ask that it be removed to avoid any confusion for future guests.Kind regards,Manager

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• User:Laura31894

  Trip type: Friends getaway

  Great, would visit again

  13 Jan 2026

  We stayed here 27th Dec - 3rd Jan (for NYE) for 1 week. Before arriving we read the reviews and were really worried about staying here to the point we were going to change hotels. When we arrived, the guy on the desk was friendly and checked us in as quick as he could, it did take a little while but there was 8 of us. We paid €200 deposit per room which would be refunded on checkout. We were given a receipt and also a sheet with terms and conditions which were fair (keep apartment clean, remove rubbish and take bedding off etc) Rooms were basic but a lot better than we expected. They were clean which is alls we ask for. Beds were comfy and we had a huge balcony. Shower was powerful and towels/toilet paper was changed mid week through the stay. On checkout, we ensured everything was ok in the apartment and went down to reception in plenty of time so they could refund the deposit. They went to check our rooms and then refunded the deposit there and then. Our friends paid via credit card and the money went straight back into their account within seconds. We paid via debit card so took around 8 days to go back in. Overall really good stay and would definitely stay here again. Hotel Manager, Owner at Pierre & Vacances Benidorm Levante Apartamentos, responded to this review Dear Laura, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Benidorm Levante.We're delighted you found our check-in process efficient and appreciated the clear communication regarding our deposit policy. Our team takes pride in maintaining clean and comfortable spaces, so your kind words about the room conditions and amenities are truly rewarding to hear.It's wonderful you enjoyed the balcony and shower facilities during your stay. We aim to provide practical comforts that enhance your experience, and your feedback confirms we're on the right track.We value your trust in us for your New Year's stay and are thrilled everything met your expectations. Thank you again for highlighting how seamlessly we could process your deposit return, as we always prioritize straightforward transactions for our guests.We hope to have the opportunity to welcome you back in the future. Kind regards,Manager

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