Room smelt badly. Given basement room because of dog. Felt like a dungeon.When asked to change was told 'Government only mandated 2 rooms in the Parador for dogs' Have stayed in Canvas De Onis, excellent experience with dog. Don't say you're pet friendly if you're not and charge euro 30 a night for the dog and provide a poor experience.
EQUIPO DE DIRECCIÓN , General Manager at Parador de Jarandilla de la Vera, responded to this review
Dear Mr./Mrs. STREETON ,Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Jarandilla de la Vera .It is important for us to learn from your experience so we can improve the quality of our services for guests.On behalf of the team at the Parador as well as on my own behalf, I would like to apologise for the disruption that you experienced during your stay and we deeply regret the inconvenience that this caused you.The management team have taken note of your comments and, as a result, we are planning to implement new measures that will allow us to offer you a better experience with Paradores.Again, we appreciate you taking the time to inform us of the events that occurred during your stay. Please do not hesitate to contact us should you require any other information.Yours sincerely,Parador Manager
User:DeniseinWeert
Trip type:
What a chance to embrace history
15 Oct 2025
To dream in a castle is wonderfull. It is amazing how paradores breathe history. If you want to be a part of history, go to this Parador.
User:Colin J
Trip type:
Another great Parador
22 Dec 2024
We’d lunched at this Parador in 2023 and loving the area we were keen to experience it as a hotel. It exceeded our expectation and the only problem was we could only stay one night. The work being done at the hotel (which did not interrupt us at all) was explained to us and sound exciting. We look forward to returning for longer in future.
EQUIPO DE DIRECCIÓN , General Manager at Parador de Jarandilla de la Vera, responded to this review
Dear Mr. Colin, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Jarandilla de la Vera . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Parador Manager
User:Steffi49
Trip type:
Excellent
28 Oct 2024
Everything was perfect, thank you. We would definitely come again for longer and take the opportunity to do some hiking in the beautiful surrounding hills
EQUIPO DE DIRECCIÓN , General Manager at Parador de Jarandilla de la Vera, responded to this review
Dear guest,Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Jarandilla de la Vera .It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants.Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Parador Manager
User:362stephanc
Trip type:
Interesting but basic accommodations
26 Oct 2024
A bit off the beaten path and in a very quiet village, the hotel meets the basics and does have an exceptional restaurant.
EQUIPO DE DIRECCIÓN , General Manager at Parador de Jarandilla de la Vera, responded to this review
Dear guest,Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Jarandilla de la Vera .It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Parador Manager