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Hotel Jerez & Spa

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Hotel Jerez & Spa

locationJerez de la Frontera, Cadiz / Jerez

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About Hotel Jerez & SpaAbout Hotel Jerez & Spa

Location

This elegant luxury hotel is situated is superbly located; something of an oasis of peace and quiet within the city. Countless sights of interest such as the congress hall, the exhibition hall, the riding school and a diversity of sherry cellars are to be found nearby. Jerez de la Frontera Airport is 8 km away. Puerto St. Maria beach is about 25 m away, whilst further beaches are a 45-minutes drive from the hotel. Cádiz is around a 15-minute drive away. Links to the public transport network are located directly in front of the hotel and shopping facilities, restaurants, pubs and discos are 1-1.5 km from the hotel.

Facility

126 rooms, including 4 junior suites, 5 suites, 2 single rooms and 113 double rooms, are located on 3 storeys and can be reached by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the hotel, for example tennis and golf or, for a fee, cycling/mountain biking and horse riding. Sport and leisure facilities at the hotel include a gym and callisthenics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments.

Meals

Dining facilities include a restaurant with a smoking area, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Jerez & Spa Amenities at Hotel Jerez & Spa

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

    • -

      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Park

12 m

Nightclub

1 km

Bars / Pubs

1 km

Restaurants

1 km

Shopping opportunities

1.5 km

Train Station

2 km

Bus Station

2 km

Golf Course

4 km

Sea

14 km

Beach

14 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

532

Very Good

505

Average

189

Poor

66

Terrible

35

Recent Reviews: 1327

  • User:HantsJames

    Trip type: Couples

    Good hotel

    rating21 Apr 2026

    Spent a pleasant week at this hotel which was picked by our tour company.The room was fine with everything that one expect from a 4 stars hotel. The bed was very comfortable, A/C, hair drier, safe, make up mirror and, at either side of the bed, universal plug plus a USB and USB c port for all your electronic.Breakfast buffet was very good with a nice choice of everything.Reception was very polite and helpful.The hotel is situated north of Jerez and to reach the centre it's a 20/30 minute easy walk (look out for the cycle lanes) or by taxi for around €5. Comercial Hace, Marketing at Hotel Jerez & Spa, responded to this review Dear James,Thank you very much for sharing your detailed feedback about your stay with us. We are delighted to hear that you enjoyed a pleasant week at our hotel.It is a pleasure for the entire team to know that the room met your expectations, and that you appreciated the comfort of the bed as well as the in-room facilities designed to provide the highest level of comfort for our guests.We are also very pleased that you enjoyed our breakfast buffet and that the service provided by our reception staff was to your satisfaction.We truly appreciate your comments regarding the hotel’s location and the useful information you shared, which will certainly help future guests.We look forward to welcoming you back again very soon.Kind regards,Customer Service Department

  • User:Penelope G

    Trip type: Couples

    Great Hotel in Jerez

    rating02 Apr 2026

    Really nice hotel. We were received nicely by the staff at reception, room.was realky spacious with a fabulous comfy bed and large bathroom. The shower was really nice. Breakfast highly recomended. Of course it was off season so we got an unbeatable price. Free parking. Spa was not open, being refurbished. Comercial Hace, Marketing at Hotel Jerez & Spa, responded to this review Dear Guest,Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay, especially the comfort of your room, the breakfast, and the friendly service from our reception team.We regret that the spa was closed for refurbishment during your visit and appreciate your understanding. We hope to welcome you again in the future, with all our facilities available.Kind regards,Customer Service Department

  • User:Sharon A

    Trip type: Business

    Hotel Jerez

    rating21 Mar 2026

    Good location. Comfortable rooms. Excellent food in the Restaurant and good breakfast Comercial Hace, Marketing at Hotel Jerez & Spa, responded to this review Dear Guest,Thank you very much for sharing your comments about your stay at Hotel Jerez.We are delighted to know that you enjoyed our location, the comfort of the rooms and, especially, the dining experience in our restaurant, as well as our breakfast. Comments like yours are a great motivation for our entire team, who work every day to provide quality service and a pleasant stay for our guests.We hope to have the pleasure of welcoming you again on your next visit.Kind regards,Customer Service Department

  • User:Suzanne V

    Trip type: Family

    Enjoying Jerez

    rating10 Dec 2025

    The hotel is having renovations done so there were workers in some floors but our room was great and the service was amazing!The hotel has a great location! Comercial Hace, Marketing at Hotel Jerez & Spa, responded to this review Dear Guest,Thank you for sharing your experience. We are glad to hear that you enjoyed your room, our service, and our prime location.We apologize for any inconvenience caused by the ongoing renovations and appreciate your understanding. Your feedback is very valuable to us as we continue improving our facilities.We look forward to welcoming you back on a future visit for an even more enjoyable stay.Sincerely,Customer Service Department

  • User:Susear

    Trip type: Couples

    Average hotel with mixed service that needs more soul

    rating17 Nov 2025

    We stayed for three nights at this hotel and have mixed feelings about the service and amenities. We were in one of the new "refurbished" suites, which had an excellent amount of space and overall was nicely done. It was clean. The bed and pillows were comfortable. Two patio doors allowed direct access to the pool, which would be excellent in summer. The main gripe was with the lack of air conditioning. While we visited in November, the room still got very hot during the day due to the large patio windows. We were told that the air conditioning was "off for the whole hotel" and couldn't be re-instated. This was completely unacceptable as air-conditioning was advertised as being part of the room, but the reception didn't want to know.The reception service was mixed. Myriam was nice and smiley, happy to help - whereas Marisa was disinterested and sour-faced. A smile costs nothing!There is no food available at the hotel before 8pm, which was strange for an international hotel. It is a long way from the centre of Jerez, and there is not much in the area in terms of restaurants, so expect to get a taxi into town for decent food.Overall, because there is no bar in the hotel itself, it felt quite soulless. I wouldn't say it was value for money. Comercial Hace, Marketing at Hotel Jerez & Spa, responded to this review Dear Guest,Thank you for sharing your experience with us. We regret the inconveniences you encountered during your stay.We would like to clarify that our restaurant is located in the same building as the hotel, just to the right, and offers uninterrupted service from 1:00 PM to 12:30 AM, so it is always possible to enjoy meals and drinks without needing to go elsewhere.We appreciate your feedback and will take it into account to continue improving our services.Best regards,Customer Service Department

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