NH Ciudad de Santander

Name: NH Ciudad de Santander
Address: Paseo Menendez Pelayo, 13-15, Cantabria, spain
Telephone: +44-204-505-9777
Rating: 4.1

Santander, Cantabria, Spain

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About NH Ciudad de Santander

location

This hotel is located in the business and service district of the city, close to the popular Puertochico and approximately 1 km from El Sardinero tourist centre.

facility

2 junior suites, 2 suites, 6 single rooms and 54 double rooms are available to guests in a 4-storey main building and a 4-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony, which gives guests additional space for rest and relaxation. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Extra comforts include a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including surfing, windsurfing and a gym.

meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at NH Ciudad de Santander

Facilities
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  Air conditioning
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
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  Smoke detector
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  Smoking rooms
- -
  Wifi
Business Center and Conferences
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  Business Center
Common Area
- -
  Reception
Distances
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  Beach
General Services
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  Doctor on call
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  Luggage storage
- -
  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
- -
  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Sport/Entertainment
- -
  Events

Location

Around this property:

Bars / Pubs

300 m

Restaurants

300 m

Nightclub

500 m

Shopping opportunities

500 m

Beach

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

292

Very Good

253

Average

Poor

Terrible

Recent Reviews: 696

User:AlexAzar
Trip type: Couples
Superb Staff, Superb Stay in Santander
28 Aug 2026
A wonderful stay from start to finish. Very central location, with a speedy check-in and the friendliest hotel staff we’ve encountered — every single one of them was helpful throughout our two nights. They gave us a great first impression of the city.The room was nice, the bed comfortable with no complaints, and the air-conditioning worked really well, which mattered a lot to us.It’s about a five-minute walk downhill to all the restaurants, and there’s a people mover that takes you back up the hill afterward, which makes the return trip much easier. The hotel was also very accommodating with our boxer, Kiko.Lovely town, lovely hotel, and superb staff — highly recommend. Maripy Onandía Barriuso, Sales at NH Ciudad De Santander, responded to this review Dear AlexAzar,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future.Warm regards,LEOPOLDO SÁNCHEZ CASTRONH Ciudad de Santander
User:Sightseer22999587823
Trip type: Friends getaway
Central hotel with helpful staff.
26 May 2026
Central, clean hotel & convenient for the centre of Santander. Maripy Onandía Barriuso, Sales at NH Ciudad De Santander, responded to this review Dear Sightseer22999587823,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.LEOPOLDO SÁNCHEZ CASTRONH Ciudad de Santander
User:Perthalan50
Trip type:
Overnight stop in Santander
26 Oct 2025
Planned to only stay one night at this hotel as a stopover but had to extend due to a delay to our Ferry. The hotel was very good at accommodating us at short notice for the extra night.. Hotel had good parking , with a very decent breakfast offering and location is really convenient for the centre of Santander. Maripy Onandía Barriuso, Sales at NH Ciudad De Santander, responded to this review Dear Perthalan50,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
User:AnaH769
Trip type: Couples
Dog friendly hotel
15 Oct 2025
A really friendly dog friendly hotel in the centre of Santander and very close to Brittany Ferries port. We stayed for one night on the 4th floor dog floor. Our room had laminate flooring and a balcony with table and chairs where we had room service dinner. The room came with two bowls for food and water for our dog. It made us feel comfortable and included, not unwanted because we had our dog with us. For breakfast, they invited us to make up a tray of what we wanted and they brought it up to our room, it was kind. The staff were all friendly and welcoming, always with a smile and were friendly to our dog, which is important to us. They have a car park behind the hotel but it is fairly small and quite tight to manouvre so beware if you have a big car!If we´re this way again, we would definitely stay here. Maripy Onandía Barriuso, Sales at NH Ciudad De Santander, responded to this review Dear AnaH769,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
User:jonotennis
Trip type: Friends getaway
Clean hotel with helpful staff
24 Aug 2025
Myself and a friend stayed one night (Sunday) in August. -Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff.-Clean premises. -Free WiFi, username & password provided on check-in.-Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack.-When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park.Cons:-Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel.-Room - occasional dog barking from an adjacent room. Notes:-Hotel located up a hill. We arrived on foot the 1.4km from Santander bus station (Estación Autobuses de Santander) and had to drag our suitcases up the hill from the waterfront. -Taxi to Seve Ballesteros-Santander Airport is approximately €15-30 depending on demand. Uber is available. -Public bus from Estación Autobuses de Santander to Seve Ballesteros-Santander Airport is €3.20pp. Maripy Onandía Barriuso, Sales at NH Ciudad De Santander, responded to this review Dear jonotennis,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future.Warm regards,