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The hotel is located in the heart of Santillana del Mar, a small Cantabrian town whose origins date back to the 8th Century. Altamira Museum and Santillana Zoo can both be found just a 15-minute walk away.
3 suites, 2 single rooms and 23 double rooms are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.
Fine weather can be enjoyed on the terrace.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Facilities
Air conditioning
24-hour reception
Currency Exchange
Shops
Conference Room
Room Service
Laundry Service
Pets
Elevator/ Lift
Ironing services
Laundry
Newspaper
Parking
Smoking rooms
Wifi
Building Information
Garden (m²)
Common Area
Library
General Services
Luggage storage
Multilingual Staff
Wake-up Call / Service
Wheelchair
Hygiene
Contactless check-in/-out
Protective equipment for employees
Packaged meals
Protective equipment for guests
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Special Diet
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Room service
Toiletries
Shopping
Souvenir shop
Sport/Entertainment
Events

Beach
25000 m
Excellent
471
Very Good
289
Average
98
Poor
31
Terrible
16
Recent Reviews: 905
User:490satishs
Trip type: Couples
Management needs to give their staff attention - so that they can give their guests the same.
21 Jul 2026
User:Susan2395
Trip type: Couples
Eat Out
28 May 2026
User:Dream422281
Trip type:
Impressed from England
18 Oct 2025
User:Jonathan S
Trip type:
Beautiful Bumpy Ride
01 Oct 2025
User:Mike E
Trip type:
Santander and beyond
29 Sept 2025