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Santemar

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Santemar

locationSantander, Cantabria

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About SantemarAbout Santemar

Location

This hotel is located at the heart of Santander, within a short distance of the like-named bay. The hotel's central location adjacent to the casino means that it is only a stone's throw from an array of shopping and entertainment venues. The wonderful Playa del Sardinero lies just a few minutes walk away and it is 3 km to the main train station. The nearest links to the public transport network are a few paces away and transfer to the airport (12 km) takes roughly 20 min.

Facility

6 suites, 7 single rooms and 337 double rooms are located on 9 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 350 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym and hiking. A dance club and a casino round out the entertainment options.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Amenities at Santemar Amenities at Santemar

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

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      Games room

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

    • -

      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Sun terrace

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      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Nightclub

20 m

Public Transport

100 m

Beach

150 m

Sea

150 m

Bars / Pubs

200 m

Restaurants

500 m

Bus Station

3 km

City Centre

3 km

Train Station

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

722

Very Good

789

Average

378

Poor

94

Terrible

64

Recent Reviews: 2047

  • User:Foodiejen28

    Trip type: Couples

    AN EXCEPTIONALLY WELL RUN HOTEL IN SARDINERO SANTANDER.

    rating31 Oct 2025

    We have stayed in this hotel many times. The staff as always on reception are excellent, such great service. The secure hotel car park and lots of room is a bonus, as so convenient and easy to get in and out of. Our bedroom was spotless, quiet and the beds are so very comfy. We will stay in this great hotel in the Spring. It is just off the prom in Sardinero which lots of small bars/cafes/with good food, in the hotel street. There are some great walks from the hotel as well. We tend to leave the car in the carpark and use the every few minutes and cheap buses into the centre, so convenient and silly not to!! LOVE IT.A COMMENT FOR THE MANAGER, you are doing such a great job as the staff are brilliant, most speaking good English as well. WELL DONE! HOTEL SANTEMAR, Otros at Santemar Hotel, responded to this review Dear Marlowjen,Thank you for your kind words regarding your recent stay at Santemar. We are delighted to hear that you consistently find our hotel to be exceptionally well managed and that our reception staff made a positive impression with their service. It is wonderful to know that you appreciate the convenience of our secure car park and the comfortable accommodations that we strive to provide.We are also pleased to hear that you enjoy the vibrant atmosphere of the neighborhood and the accessibility of local attractions. Your feedback on the English proficiency of our staff is greatly appreciated, as we aim to ensure a welcoming experience for all our guests. Thank you once again for your encouraging remarks and for choosing to stay with us in the Spring. We look forward to welcoming you back.Best regards,Hotel Santemar

  • User:Alison C

    Trip type: Couples

    Not felt welcome in the restaurant.

    rating01 Oct 2025

    The hotel was very welcoming and comfortable.We went for a drink in the bar and to look at the evening menu. We were booked in as half board.As soon as we mentioned this in the bar we were told, by who I presume, was the restaurant manager, that we had to choose from a very different menu. The menu we were given was obviously a very small choice of food and mainly fish, no vegetarian option. When my husband offered to pay the extra for the a la carte menu she said we couldn't but after standing his ground she eventually agreed I could choose from the main menu, which we thought we would be doing anyway. The female who was I presume in charge was not at all welcoming.We won't be staying here again when there is more choice of accommodation in the town. HOTEL SANTEMAR, Otros at Santemar Hotel, responded to this review Dear Alison C,Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We are pleased to hear that you found our accommodations welcoming and comfortable; however, we regret that your experience in the restaurant did not meet your expectations.It is our priority to provide a welcoming atmosphere for all our guests. We apologize if the initial communication regarding the menu options was not handled to your satisfaction. Our half-board guests are indeed presented with a specific menu, which is designed to cater to a variety of tastes, but we recognize that there may have been a lack of clarity regarding additional options available. Your feedback regarding the demeanor of our staff has been noted, and we will review this to ensure all guests feel valued and appreciated.We appreciate your comments, as they help us enhance our services. We hope you will consider visiting us again in the future.Best regards,Hotel Santemar

  • User:Traveler12541840666

    Trip type: Couples

    Fantastic Hotel

    rating26 Sept 2025

    Fantastic hotel! Bedroom very clean, comfortable bed and soft pillows. Great shower room. Hotel is in El Sardineo area so close to bars, beaches which are wonderful. The breakfast was amazing. We thoroughly enjoyed our stay. HOTEL SANTEMAR, Otros at Santemar Hotel, responded to this review Dear Traveler12541840666,Thank you for your delightful feedback. We are pleased to hear that you enjoyed the cleanliness, comfort, and amenities of our hotel, as well as the local attractions and breakfast offerings. Your kind words inspire us to maintain our high standards.Best regards,Hotel Santemar

  • User:Roger B

    Trip type: Couples

    Excellent week’s stay

    rating30 Aug 2025

    We loved our week’s stay at the Santemar. Almost everything was faultless. Our room was spacious, clean and well decorated. The bed was very comfortable and the air-conditioning and bathroom worked well. The staff were very friendly and helpful. We looked forward to the breakfasts each day, the choice and quality were phenomenal. The cost of using the hotel’s carpark was too high and we chose to park in the street outside.One aspect of the hotel I particularly liked was that, when I spoke to the receptionists in Spanish, they answered in Spanish. I do think this shows class and respect for the customer and I wish more Spanish restaurants and hotels would follow this example. I hope the Santemar will encourage staff to continue to use Spanish with foreign guests where practicable. HOTEL SANTEMAR, Otros at Santemar Hotel, responded to this review Dear Roger B,Thank you for your kind words regarding your recent stay at Santemar. We are delighted to hear that you enjoyed your time with us and found your accommodations spacious, clean, and well-decorated. It is also gratifying to know that our staff made a positive impression with their friendly and helpful service, and that you appreciated the quality of our breakfast offerings.We acknowledge your feedback regarding the parking charges and understand that this can be a concern for some guests. Your insights are valuable to us as we continually assess our services to enhance our guests' experiences. It is wonderful to hear that you appreciated the use of Spanish by our receptionists; we take pride in respecting our guests' preferences and promoting local culture.Thank you once again for your feedback. We hope to welcome you back to Santemar in the future.Best regards,Hotel Santemar

  • User:Vanessa S

    Trip type: Family

    Santemar in July

    rating26 Jul 2025

    Pros:-Fantastic location-Good and modern facilities-Great buffet breakfastCons:-Impossible to book a parking space regardless of how many days you’ve booked-Mixed messages regarding parking (depending on who you talked to): we were told we had a parking reserved for the following day for other members of the family arriving a day later than us and on their arrival they were informed parking was full.-Very Slow check in.- beware of Semana Grande (local festivities) as finding parking in the area is impossible HOTEL SANTEMAR, Otros at Santemar Hotel, responded to this review Dear Vanessa S,We sincerely appreciate your feedback and are pleased to know that you enjoyed our location, as well as the facilities and the breakfast buffet. We regret the inconveniences you experienced regarding the parking reservation and the confusion about availability. We appreciate your understanding, especially during events such as the Semana Grande, which can complicate the parking situation in the area. We also take note of your experience with the check-in process and will work to improve in this regard.We remain at your disposal and look forward to welcoming you back to Santemar.Sincerely, Hotel Santemar

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