Sercotel Guadiana

Name: Sercotel Guadiana
Address: Guadiana 36, Ciudad Real, spain
Telephone: +44-204-505-9777
Rating: 3.9

Ciudad Real, Spain

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About Sercotel Guadiana

location

This tastefully designed hotel is located in the heart of the city, only a matter of metres from Plaza Mayor. It is located on a main road, opposite Gasset Park. The convention centres and the congress palace are only 200 m away from the building.

facility

11 suites and 91 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a TV, a radio, a stereo system, a plug adapter and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, 102 non-smoking rooms and smoking rooms.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including tennis, basketball, golf, a gym, bowling, aerobics and hiking. Ski lifts provide easy access to the pistes.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sercotel Guadiana

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Golf
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  Events

Location

Around this property:

Train Station

2000 m

Airport

15000 m

Golf

15000 m

Beach

300000 m

Ski

300000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

164

Very Good

243

Average

Poor

Terrible

Recent Reviews: 538

User:Suzi197
Trip type: Couples
Cold and dated interior,wouldn't stay again
14 Oct 2024
Unprofessional at check in without any form of greeting the receptionist could barely take the time to get off his phone.Asked for a quiet room ( hotel wasn't busy) and was allocated a disabled room! Without any natural light and two dirty stained old fashioned chairs, looked like an old peoples care home.Asked to change room, same receptionist on his phone sighed heavily when we went to the desk.Allocated a first floor room,two higher floors available,on the street, opposite a car wash!Dated furniture and bathroom.No smart TV,no English channels.Poor quality sleep because it was cold,no duvet on the bed only sheets which was inevitable.Breakfast staff was surly,she too couldn't even provide a greeting.Inattentive and unfriendly we felt we were unwanted.We were made to eat from trays,i put my plate on the table and she moved it onto a tray.Unpleasant and unprofessional she clearly wanted to avoid wiping a table.Breakfast room in the basement, dark and dreary.Fried eggs were cold,bread stale and no intergral available, just salty or sweet foods.No low fat yoghurt.Would not stay again.
User:bluespyderryder
Trip type: Friends getaway
Motorbike parking, comfortable rooms.
09 Apr 2024
Adequate hotel with comfortable rooms.Private basement parking for motorbikes and cars.Unfortunately, there was a party going on in the function room so didn't have dinner here.Bar is adequate and plenty of tapas on offer.Staff were polite and attentive.
User:enona
Trip type: Family
We were expecting for a different experience
23 Feb 2024
To be honest, we didn't enjoy our stay. The hotel is rated 4 stars, but the room needs some improvements as the furniture/appearance is old.Our reservation didn't include breakfast so we couldn't check the quality.It has internal parking with several options and direct access to the hotel.The location was good as it is close to the city center. Unfortunately we got there on a Sunday and everything was closed and no one was on the streets. The city doesn't offer many things to visit.It has a small pool and the space around it was not very big. In the summer it functioned as an outdoor pool, but it includes a cover that could easily transform it into an indoor pool.
User:Domovoi1
Trip type: Couples
Visited in September 20219
14 Nov 2020
Good for an one night stay. Rooftop pool is old and non comfortable. Room is ok but need to be updated. Location is close to city centre. Breakfast was good. Staff is friendly and professional. It is cost the money that we paid for it.
User:Jeny701
Trip type:
Charming .
18 Sept 2019
I was heading from Malaga to Poitiers, and decided to stop one night in Ciudad Real, and the Hotel Guadiana seemed an ideal choice, comfortable room, free secure parking, and central location, and it did not disappoint. The reception (Diana) was helpful in every way, and as there was no porter, she helped me with my luggage, gave me a very comfortable room, and generally looked after me in every way possible, top marks Diana! The decor was generic, but the bed was comfortable, A.C. very efficient, and I had a great night’s sleep.I was recommended a restaurant about ten minutes walk into this charming little city, and it was excellent. I get so bored by negative reviews from people who pay little, and want the Ritz, get real. I will be going back to this little gem, and I hope Diana will be there to greet me.