Apart-Hotel Ght Tossa Park

Recent Reviews: 221

• User:Coastal10323787032

  Trip type: Family

  Good basic room with kitchenette

  25 Nov 2025

  We went out of season but the hotel was fairly busy still, the staff I spoke to were all very pleasant and helpful. We used the luggage room on our last day and everything was still there. My young son and I had a lovely stay here. GHT Hotels, Atención al cliente/recepción at GHT Tossa Park Aparthotel, responded to this review Dear guest,Thank you for your kind review of Aparthotel GHT Tossa Park. We’re pleased to hear that you enjoyed the comfort of your studio with kitchenette and the friendly service from our team.It’s great to know the luggage room was useful and that you and your son had a pleasant stay with us. We look forward to welcoming you again in Tossa de Mar.Kind regards,

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• User:pinklemonade2020

  Trip type: Couples

  The worst hotel we have ever stayed in.

  06 Nov 2025

  This is not a hotel .We booked 8 nights at Tossa Park at the begining of October with Loveholidays .On our arrival at 5 am in the morning ,there was no one on reception and we had to wait over half an hour ( after calling the OOH number ) before someone came to the door .The night manager insisted on taking our passports and refused to take a photo copy and asked for a 50 euro deposit .When we got to our room ,there were no beds ,just a sofa bed and a pull out bed under the TV unit .and no blankets The room felt like something from a 1960's institution .The fridge was ancient and the cooking facilities were very outdated .We proceeded in taking action and voiced our complaint with Loveholidays using the emergency number and were advised to take photos .To cut a long story short ,it took us the best part of the day ,going back and forth between Loveholidays and reception staff to refund us .Neither parties could confirm if this would be possible so we paid for another hotel elsewhere in Tossa.Loveholidays has confirmed that they will refund us with the grand total of £44.00 .We slept in our room for a few hours and didn't use any of the facilities .My advice to you ,if you are thinking of booking this hotel is to look elsewhere .Tossa de Mar is a charming and peaceful town and there are lots of really nice hotels around ,just not this one . GHT Hotels, Atención al cliente/recepción at GHT Tossa Park Aparthotel, responded to this review Thank you for taking the time to share your experience at Aparthotel GHT Tossa Park. We are truly sorry to read that your stay did not meet your expectations and that you chose to leave early.Our establishment is a self-catering aparthotel, and the studios are equipped according to the category booked, including sofa beds and kitchen facilities as described in the information provided to travel agencies and published online.We regret the inconvenience you experienced on arrival and during the night check-in process, and we will review this situation internally to ensure smoother assistance for guests arriving outside standard hours.We also understand the frustration caused by the uncertainty regarding the refund process. Please note that all financial decisions related to early departures are managed through the booking agency, in accordance with the reservation conditions.We appreciate your feedback, as it helps us improve the experience for future guests in Tossa de Mar.Kind regards,

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• User:Suzanne M

  Trip type: Friends getaway

  Would rather have spent a night in jail than here

  07 Oct 2025

  Started off with a 3 hour bus journey from the airport. Was told to get off the bus and onto another bus, had no clue where we were. We got dropped off at a bus station and no direction as to where the hotel was. Had to google maps it. Walked about 15 mins. No mention of this when I booked through on the beach. Got to hotel check in fine. They take 50 euro deposit. Was told need to make sure I empty the bins or won’t get money back. Got to room and was devastated. It was horrible. 3 single pull out dirty beds. Balcony felt unsafe. Horrible sewerage smell throughout full room. Couldn’t stay. Booked another hotel. I know you get what you pay for and we were just looking for somewhere to sleep but I have never experienced a hotel like that in all my days. Avoid. On the beach transfers wanted to pick us up at 1:30 am for a 8am flight. Taxi to airport 185 euros. The hotel we got was a 1 star and it actually had proper beds and a clean bathroom it felt like living in luxury compared to this hell hole. Oh and the lady on reception needs a good attitude check 👌 GHT Hotels, Atención al cliente/recepción at GHT Tossa Park Aparthotel, responded to this review Thank you for taking the time to share your experience. We are truly sorry to hear that your stay at Aparthotel GHT Tossa Park did not meet your expectations.We regret the inconvenience you experienced on arrival and understand how frustrating the transfer situation must have been. Please note that all airport transfers are managed directly by the travel agency, and the hotel has no control over transport routes, schedules or drop-off points.Regarding the room, our studios are self-catering apartments equipped according to the category booked, and additional items such as extra bedding or amenities can always be requested at reception. We are sorry if the accommodation did not match what you were expecting.Your comments about maintenance and reception will be reviewed internally, as guest comfort and professional service are priorities for us.We appreciate your feedback, as it helps us continue improving the experience for future visitors in Tossa de Mar.Kind regards,

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• User:Samantha S

  Trip type: Couples

  Great Location, But No Chance of Sleep!

  03 Oct 2025

  Room was basic but clean and in a great location. Unfortunately, we had no sleep at all due to a woman screaming, shouting and singing for the last 2 nights. We asked to move rooms but were told the guests would be leaving today, so hoping noise will stop. Absolutely exhausted and really disappointed that staff didn’t take it more seriously GHT Hotels, Atención al cliente/recepción at GHT Tossa Park Aparthotel, responded to this review Thank you for sharing your feedback about Aparthotel GHT Tossa Park. We’re glad you appreciated the cleanliness and location, but we sincerely regret the disturbance caused by other guests during your stay.Please accept our apologies for the inconvenience and lack of rest. Our team always strives to ensure a peaceful environment, and we’ll review this situation to prevent it from happening again.Kind regards,

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• User:susanc296

  Trip type: Friends getaway

  Make sure you have data when you arrive to ensure you know where you need to be going!!

  02 Oct 2025

  Quite dated…No kettle or toaster and you had to request one…luckily we got to reception early otherwise we would have had to wait till someone went home…….you definitely expect there to be a kettle in your room. The lady on reception was very nice and helpful as was the security guard, who we had to call when we arrived at 1:45 am as the place was locked up……Arrived at the airport at 9:30 pm but was told our coach was not arriving till 11pm. It arrived at 11:25pm and we were the last drop off where we were just pointed to down the street. Luckily I had a signal and data and used google maps…..the hotel is approx 15 min walk away….no way would we have found it without our phones and dragging your cases through deserted streets at that time of the morning is no way to start your holiday…….We booked with On the Beach…….on the way home our pick up time for a ten am flight was at 4:25 am…….and again we had to walk to the bus station for the pick up………lovely pool but absolutely freezing,so hardly anyone used it……..lots of sun beds though……as others have said…you can hear absolutely everything from the other rooms……..would we go back…no we wouldn’t,but it was near to the front and had some nice bars and restaurants near by…….. GHT Hotels, Atención al cliente/recepción at GHT Tossa Park Aparthotel, responded to this review Thank you for your detailed feedback about your stay at Aparthotel GHT Tossa Park. We’re glad you appreciated our friendly reception staff, security service and convenient location close to the beach and local restaurants.We regret the inconveniences with the pool temperature and room equipment. Please note that the hotel is not responsible for the transfer service, as it is managed directly by external travel agencies.Your comments help us improve, and we hope to have the opportunity to welcome you again to Tossa de Mar.Kind regards,

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