Blaucel

Recent Reviews: 420

• User:515ladybird

  Trip type: Family

  Okay for a few nights

  15 Aug 2026

  First time staying in the area of Blanes and really liked it. We stayed as a family with x 2 teenagers. We have stayed all along the Costa Brava cosdtline and Blanes is our favorite I not sure if I would recommend this hotel as there are some things we loved and others that we found unacceptable. I will try and write a fair review as find it helpful myself when booking hotels. My main complaint is that on the last day we had no housekeepers come to our room. We asked at reception around 4 o'clock as we needed clean towels. We were told that they staff were busy and they get to us soon. We went up to our room and waited until 7.30 pm and still no sign of clean towels. After attempting to call reception who hung up on us more than once my husband had to go down to reception. He was given towels by reception. Staff assured us someone will be at our room asap to clean too. We went for dinner and returned back to the room by 9.30pm and still no sign of the cleaners. When we returned at 11pm the cleaners had been into our room. This is unacceptable as a family to go without clean towels on holiday!! There is absolutely no entertainment as advertised. They have a young girl who comes to the pool for "water games". She plays some music and throws some swim rings in the small pool for the younger children. This lasts a short time and she just stands there. They did have live music & a show in the evenings but we didn't watch these. The pool area isn't the cleanest and my son cut his foot on glass at the bottom of the pool. The parasols are very dangerous in the other hotel 'The Blaumar' Lots blowing across the pool and husband and another guest were hit on the head. Bar staff are aware but didn't intervene at all. You don't actually see any bar staff unless you go and order at the bar. They will let you order and bring your items outside though. But none of the usual pool service like we've had in previous hotels. My son asked for some ice for his flask and was told they don't give ice. A bit mean we thought. The restaurant is a free for all. Some days they greet you and seat you and others you have to find a table for yourself. One evening the entertainment girl seated us and when we returned with our food to the table it had been had been taken by another family. The staff apologized as she had made the mistake. We had to wait for another table to be made up whilst our food went cold ! The hotel isn't modern and tired looking but the price you pay reflects this. The staff are not the most welcoming but didn't find them rude. I do think they need more staff in the hotel in all departments.There is some things we liked about the hotel. The food was amazing, so much choice each night. The dinner does stay open until 10 pm but they do start to pack away much earlier so don't get there last minute. The rooms were spacious for a family room and beds comfortable. The air con is very good and at one point we had to turn it off. The pool area was quiet and always plenty of sun loungers. No music if you like that vibe. The hotel is situated a few minutes walk from the beach. Walking to the main centre takes around 15 - 20 minutes as the hotel which we liked. Lots of shops around the hotel, also a crazy golf.This hotel could be better if they ironed out the few issues I've stated.

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• User:mattrees80

  Trip type: Family

  1 star hotel claiming to be a 4

  18 Jun 2026

  This is a 1 star at the best! It claims to be a 4 star hotel…..someone needs to reavaluate as it’s Terrible! Awful facilities, might have been nice when it opened but has never been maintained and brought back up to date….lots of facilities broken. It’s truly bad…not kettle in room, towels are about 40 years old. Pool towels you need to hire and pay for clean ones… pool was dirty, room dirty, booked a quad room and got a triple.

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• User:sabrina s

  Trip type: Family

  Sorry, won’t be returning!

  15 Jul 2025

  Location is great, 2 minutes from beach. Mainly locals stay here. Reception and bar staff are welcoming. Food was good but could have had more kid friendly food like burgers, nuggets for fussy kids. Kitchen manager was rude to customers and staff, was very uncomfortable to see. We had a sea view which was located by the communal bins which the hotel puts all the rubbish which overflowed. This made the room smell awful constantly. Room was dirty when we arrived. Sofa bed was broken and underneath it was filled with dust. No basic’s like kettle, iron. Had to pay for a fridge in the room. Bath plug broken. The balcony rail was cracked and frail and I did not allow my kids to hold on to it. Covers were not clean. No duvet in room but more of a throw which was bobbly and seen better days. Decor of hotel dated. There was no entertainment on some days and no music in the bar, so kids were bored in the evening. Thought having access to blaumar hotel across the road would mean more entertainment but they only put it on one or the other, not both. This may be a cheap hotel but you will end up paying for everything, even water on a board basis. Not sure how this hotel got 5 star reviews, but suspicious! Would not return even if it was for free.

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• User:Leylani A

  Trip type: Family

  DISGUSTING IN EVERY WAY. UNSAFE. DATED. DIRTY. RACIST. NEGATIVE

  10 Jul 2025

  THIS HOTEL IS DISGUSTING IN EVERY WAY POSSIBLE. A disgrace to spain it should not exist. As soon as we walked in there were large cracks welcoming us as we walked through the glass door. I thought it was one little imperfection. Minor right? WRONG. Our whole stay was an imperfection if i could swear i would because it is utterly a disgrace. The decor is dated and ugly like we are stuck in time capsule or just in the 70s. They dont even clean the room properly. There were white stains on our bed covers. (btw they dont even give you a duvet) The food is uneatable, even the flies that land on the food dont eat it cause its that bad. (many flies especially on the cheese and meat). We only stayed for 5 days and we wanted to go home within the first hour we arrived. The rooms are too dated and the balcony even had a crack in it, it is so unstable and you can shake it and it moves so much. too much. Especially with kids around, so unsafe. The hotel also had a negative vibe. No one smiles at you, or interacts. BUT ONLY BECAUSE ITS RACIST TOO! WOW i know another imperfection. We were targeted by one man “the boss” who constantly would question us and tell us we cant sit in certain places which is fair enough but as we turn around there is 3 tables of Caucasians sitting in that area. I guess they dont like ethnic people. The workers wisper about you and the guests look down on you. I CONSTANTLY FELT SO UNCOMFORTABLE. FOR THE SAKE OF YOURSELF, YOUR FAMILY, YOUR FRIENDS, YOUR LIFE. DO NOT COME.

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• User:Zahra A

  Trip type: Family

  Would not return

  10 Jul 2025

  NEVER WILL RETURN!!! This hotel is like being in a time capsule for stuck in the 70’s! Haven’t seen a bida for some time but you’re in luck if you want one. Decor is dated with no mod cons. Room did not even have a kettle, hair dryer, water, literally nothing. Food was same every day consisting mainly of fish and you have to pay for your own drinks. Would have thought water would be free. Literally they charge you 3.50 for tap water. Room floor was unclean and balcony banister felt a bit loose. Entertainment was non existent. Would not recommend for a family holiday.

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