Exus Natur

Recent Reviews: 111

• User:Donna J

  Trip type: Couples

  Not the best example of a Quality Inn

  19 Dec 2025

  This hotel is in sore need of an update. Everything looked old and worn out. The breakfast buffet was a joke - waffles, toast and cereal. The faucet in our shower would not turn off - so water was dripping constantly. The fixtures were corroded. The bed was clean and comfortable and we were only there one night, so we endured. The real shocker was that the smoke detector in our room had been disabled - as in it was sealed up with a plastic bag. I suppose the previous occupant wanted to smoke? Seems like an employee should have noticed this when cleaning the room. Road construction makes this a very difficult driveway to access, but that is beyond their control.

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• User:Joe M

  Trip type: Business

  BUGS BUGS BUGS

  04 Dec 2025

  BUGS BUGS BUGS!! and not to mention no WiFi. Little roaches everywhere. Absolutely disgusted with this hotel. Do not book here unless you like creepy crawlers staying with you and no WiFi was just the cherry on top. Also just overall filthy. Looks like ice cream melted in the freezer and they just left it and there’s an old soda bottle behind the night stand. It just goes to show how well they “clean” after a guest leaves.

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• User:lisa t

  Trip type: Family

  NO HOT WATER, NO WIFI, POOL IS BROKEN

  01 Jun 2025

  NO HOT WATER, NO POOL, NO WI-FI. Please read the reviews before you book at this hotel. The front desk does not alert their guests that there is no hot water or Wi-FI, nor do they offer to refund your money for departing early due to no hot water. Please file complaints with Choice Customer Service at 800-300-8800 and/or the owner of this hotel, Akashbir Mann DBA Sandman Holdings, 4745 Trowbridge Court, Granite Bay, CA I filed a formal complaint with Choice Customer Service and was given a refund for the unused night

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• User:Andy E

  Trip type: Couples

  Stay away.

  02 Aug 2024

  Save your money, do not come to this hotel. The hotel room was dirty, lightbulbs missing, and the key cards were not functional upon arrival. And along with that, I had my car broken into and miraculously, the camera right above my car was not working. It’s trashy, the front desk attendant was not helpful nor at the desk half of the time. 135 dollars for this room was not worth the price.

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• User:bogy82

  Trip type: Family

  Wish I hadn’t bought a non refundable room. Dirty and in disrepair. Hotel photos misleading.

  13 Jun 2024

  I booked thins room based on pricing and the 3 star rating. I wish I would have spent a few more minutes looking at the reviews. If we were not exhausted from the drive and had not booked a non refundable room with Expedia we would have left. Check in was way too long. One lady working the desk and it was very backed up. I’m sure it was not her fault she was understaffed but she seemed out out the entire time. Our room, ick. We ended up in a handicap accessible room which in itself was fine. The condition of the room was not. At first it looked okay, but then we noticed things. The toilet seat was so worn the white was gone in places and it was just exposed wood. We had to line it with TO to use it and the room only had 1/2 a used roll. There was some sort of partly painted over thing on. The wall that might have been an old outlet or hair dryer (there was not one in the room). There was a small coffee pot, but no coffee-no cups-no plastic cups in protective covering. Only a dirty empty tray in the bathroom sink. When we got back to the room at 1030 I noticed lipstick on the duvet cover and tossed it to the ground, where I found an empty bottle of someone else’s juice on the floor by the nightstand. The shower curtain was also full of mold. I picked this hotel also because of the pictures (from the hotel- should have looked at review pics) and it was nothing like it. The drink refrigerators in the lobby completely empty. The full breakfast was a couple slices of bread, old cereal that had been there who knows how long, and sketchy looking waffle mix. Came here for freshman orientation at SHSU. Parents, do yourselves a favor and do not stay here.

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