Hotel Esmeraldas

Name: Hotel Esmeraldas
Address: Vilafranca del Penedés, 4, Costa Brava & Costa Barcelona-Maresme, spain
Telephone: +44-204-505-9777
Rating: 4

Tossa de Mar, Costa Brava & Costa Barcelona-Maresme, Spain

Share this Deal share

About Hotel Esmeraldas

location

This welcoming hotel is located at the heart of Tossa de Mar, only a 10 minutes walk from the beach. Scores of shops, bars, restaurants and nightclubs are within easy reach, 200 to 400 metres away. Links to the public transport network lie 300 m away.

facility

The apartment hotel has 107 apartments, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. A television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and fishing are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and darts. The wellness offerings at the apartment hotel include a spa and a solarium. An entertainment programme and live music round out the entertainment options.

meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Staff are also happy to provide children's meals.

Amenities at Hotel Esmeraldas

Facilities
- -
  Air conditioning
- -
  24-hour reception
- -
  Playground
- -
  Pets
- -
  Elevator/ Lift
- -
  Laundry
- -
  Parking
- -
  Wifi
Building Information
- -
  Garden (m²)
Common Area
- -
  Game Room
- -
  Sun Deck
Distances
- -
  Beach
General Services
- -
  Luggage storage
- -
  Multilingual Staff
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Bar
- -
  Restaurant
Outdoor Activities and Sports
- -
  Outdoor sports
- -
  Snorkelling
Sport/Entertainment
- -
  Outdoor Pool(s)
- -
  Swimming Pool
- -
  Diving
- -
  Windsurfing
- -
  Table Tennis
- -
  Billiards/Snooker

Location

Around this property:

Nightclub

250 m

Public Transport

300 m

Bars / Pubs

400 m

Restaurants

600 m

Beach

800 m

Shopping opportunities

900 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

170

Very Good

195

Average

Poor

Terrible

Recent Reviews: 481

User:Denise B
Trip type: Couples
Great place with a serious privacy problem
10 Sept 2026
Our second visit to this hotel. Good location and amenities. Very clean. This year we had a problem with a cleaner bursting into our room when the do not disturb sign was on the door. This happened 4 times during a 7 day stay. On one occasion he caught my husband naked and on another we were having coffee on the balcony and he appeared in our bedroom. When I complained to reception all I got was a shrug and 'its cleaning day'. I didn't think this was an acceptable response. We wont be back next year. Customer Experience Manager, Owner at MedPlaya Hotel Esmeraldas, responded to this review Dear Denise,Thank you for returning to MedPlaya Aparthotel Esmeraldas and for sharing your experience. We are pleased to know that you appreciated the location, facilities and cleanliness of the aparthotel.We are very sorry to hear about the situation you describe regarding access to your apartment while the “Do Not Disturb” sign was displayed. We understand how uncomfortable this must have been, particularly given the circumstances you mention. We also regret that the response you received when raising your concern did not leave you feeling that it had been taken seriously.We take your comments very seriously and will share them with the relevant teams so that the situation can be reviewed internally.We are sorry that this experience has affected your decision not to return, and we sincerely appreciate you bringing it to our attention.Kind regards,The MedPlaya Aparthotel Esmeraldas Team
User:NEIL F
Trip type: Couples
Good Value Apartments
25 Aug 2026
We stayed here on a TUI package holiday for our first holiday in Tossa de Mar and enjoyed the overall experience. We had a studio apartment which was a little cramped but fine for our needs. The kitchen was well equipped and the shower was good. We had a balcony to sit out on which overlooked the apartment block opposite so not the best of views but it was fine just for breakfast and an afternoon drink. The servicing of the apartment was a bit sporadic but didn’t cause us any problems. The pool area is quite small given the size of the hotel and although we managed to get sunbeds there in the morning or late in the afternoon, it wasn’t a relaxing experience given the number of people constantly diving in to the pool or playing ball games. We didn’t use the restaurant or the bar as we found some great places nearby which were good value and had a nice atmosphere. The walk into the old town and to the beach was quite easy and took around 10 minutes. There are two supermarkets close by to purchase provisions. We would return to the Esmeraldas if we were to visit Tossa de Mar again. Customer Experience Manager, Owner at MedPlaya Hotel Esmeraldas, responded to this review Dear Neil,Thank you for sharing your experience and for your good rating. We are pleased to know that you enjoyed your stay overall, particularly the well-equipped kitchen, shower, balcony and convenient location.Regarding the apartment servicing, we would like to clarify that our cleaning programme is detailed at the time of booking on Booking.com. Cleaning service is not provided daily, as this allows our more independent apartment guests greater privacy and flexibility during their stay.We also understand your comments regarding the pool area, which can become busier during the high season. We appreciate your feedback and are delighted to hear that you would consider returning to Esmeraldas in the future.Kind regards,The MedPlaya Aparthotel Esmeraldas Team
User:summer963
Trip type: Couples
Excellent
27 Jul 2026
Spotless apartment, nice poolside bar and restaurant. Good location. Great service and good value. Little to no noise at nighttime. Nice pool area and atmosphere. Overall a great place to stay. Guest Service Manager, Owner at MedPlaya Hotel Esmeraldas, responded to this review Dear Guest,Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of the apartment, our poolside bar and restaurant, the convenient location, the peaceful atmosphere, and the service provided by our team.It is a pleasure to know that you found us to be good value for money and that you had such a positive overall experience.We hope to have the pleasure of welcoming you back to Aparthotel Esmeraldas again in the near future.Kind regards,MedPlaya Hotels.
User:Lynda S
Trip type: Family
Value for money
17 Jul 2026
Good location,easy to walk to beach and shops. Friendly atmosphere with plenty of sun loungers round the pool, also table & chairs on the patio area near the pool. We had a low level room which had fantastic air con, all necessities for self catering in room. The only downside was we had to move the table onto the balcony to give enough room for the sofa bed, we also had to ask for bedding for the sofa bed. The hotel we thought was definitely value for money and we would go again. Guest Service Manager, Owner at MedPlaya Hotel Esmeraldas, responded to this review Dear Lynda,Thank you very much for sharing your experience.We are delighted to hear that you enjoyed our location, the friendly atmosphere, the pool area and that you found the apartment well equipped and good value for money. We also appreciate your comments regarding the sofa bed and the room layout, as they help us identify areas where we can improve.We look forward to welcoming you back again for another enjoyable stay.Kind regards,MedPlaya Hotels
User:Jane C
Trip type: Family
A week in the esmereldas aparthotel
11 Jun 2026
No English channels on the.television.Cleaning hit and miss.Cost of hiring the safe rather alot Guest Service Manager, Owner at MedPlaya Hotel Esmeraldas, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your stay.We are pleased to hear that you chose to spend a week with us, however we are sorry that certain aspects of your experience did not fully meet your expectations.We regret that the television channel selection did not include English options, and that the housekeeping service felt inconsistent during your stay. We also appreciate your feedback regarding the cost of the safe hire. Thank you once again for your review. We hope that despite these issues, you were able to enjoy your time away, and we would be pleased to welcome you back in the future.Kind regards, MedPlaya Hotels