Hotel Monterrey

Name: Hotel Monterrey
Address: Pasaje Bolivar, 3, Costa Brava & Costa Barcelona-Maresme, spain
Telephone: +44-204-505-9777
Rating: 3.5

Platja d'Aro, Costa Brava & Costa Barcelona-Maresme, Spain

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About Hotel Monterrey

location

This hotel is situated in the leisure centre of Aro, approximately 80 m from the nearest sandy beach. A diverse selection of shops, bars and restaurants are located between 200 m and 1 km from the hotel and links to the public transport network are to be found just 500 m away.

facility

112 rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking, tennis and archery are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards and darts. The wellness offerings at the hotel include a spa and a sauna. Additional leisure activities include an entertainment programme, live music and a casino.

meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and children's meals can be prepared on request.

Amenities at Hotel Monterrey

Facilities
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  Air conditioning
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  24-hour reception
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  Playground
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  Pets
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  Elevator/ Lift
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  Wifi
Common Area
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  Game Room
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Security
- -
  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Table Tennis
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  Billiards/Snooker
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  Darts

Location

Around this property:

Beach

80 m

Restaurants

100 m

Shopping opportunities

200 m

Bars / Pubs

500 m

Public Transport

500 m

Nightclub

700 m

Golf Course

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

103

Average

Poor

Terrible

Recent Reviews: 287

User:Mihaela N
Trip type: Couples
A very pleasant stay
22 Jul 2023
The hotel is situated in the second line, very close to the beach. From our room, we could see the sea between the two buildings in the front line. Spotlessly clean, the hotel seems to be recently renovated, with a chic bathroom. The beds were comfortable. The rooms are cleaned every day and towels are changed daily. The bed linen was changed several times (we stayed 11 nights). What should especially be mentioned is the quality and variety of the food. It was the best food out of the four MedPlaya hotels we went to last years (in Benidorm, Benalmadena, or Salou). Spanish food, but also international cuisine, French and Italian. Especially worth mentioning is the variety of fruits, cheeses, fish and seafood. The cakes were also good, especially those fruit cheesecakes.We arrived at the hotel late, after dinner time, our plane being 4 hours late. We had full board. I was surprised when the receptionist said, as we had full board, that since we missed dinner she offers us lunch on the last day. When leaving, we had a flight in the morning, so it didn't matter for us. She also did not ask me, as in the other MedPlaya hotels I have stayed at in the past years, if I want to use the Amigo loyalty points in that bill, or I want them in my account for the future. She just put them in my account without asking. It seemed a bit sly to me.Good WiFi. 3 Euro/day for the safe. Marketing Medplaya, Owner at Medplaya Hotel Monterrey, responded to this review Dear MihaelaN_13,Thank you for your detailed review! We're delighted to hear that you enjoyed your stay at our hotel and were satisfied with its location, cleanliness, and comfortable rooms. We also appreciate your comments about the quality and variety of our food; we take pride in offering an exceptional culinary experience.We'll certainly take your feedback about the check-in process. As you will be aware there have recently been some changes to our MedPlaya Loyalty Programme. Our new MedPlaya Amigo! is a discount based programme and the balance of our existing customers Amigo Points will expire on 15th December 2023. Your points will have been added automatically in order to ensure that you received he very best prices and benefit from the discounts their existing points before they expire. We are sorry if this was not explained to you at check in at the hotel. We look forward to welcoming you back in the future. Thank you for choosing our hotel!MedPlaya Hotel Monterrey
User:AertsI
Trip type: Family
Reminder of my days in the army
12 Jul 2019
User:JP24689
Trip type: Couples
Really good!!
18 Sept 2018
I stayed here with my boyfriend and we had an excellent stay!! The staff were so kind, polite and helpful. The hotel itself was really clean and the rooms were nicely furnished with nice decor and bathrooms. The pool was good and the beach was lovely (although small stones, not sand). The hotel was mostly frequented by elderly people but it was still an enjoyable stay. We went full board and don’t regret that decision - the food was good, with a fair amount of options (my boyfriend is a coeliac and all the food was labelled well for him and he had no problems). Overall a lovely stay?? MedplayaGR, Director de Relaciones con Clientes at Medplaya Hotel Monterrey, responded to this review Dear jordanpandey1,Thank you for choosing MedPlaya Monterrey for your stay in Platja d'aro and for sharing your views on TripAdvisor. We are pleased to read that you enjoyed your recent holiday with us at the MedPlaya Monterrey.Thank you for mentioning our friendly and helpful staff and we are happy to hear that the food options were adequate to your boyfriend needs. Thank you for your confidence and we look forward to welcoming you again on your next visit to Platja d'Aro.Best regards,LauraGuest Relations
User:Belov001
Trip type: Couples
Nice location and condition
05 Sept 2018
Pluses:Very nice location- 2 minutes walking to the clean nice beach and quite close to the Main Street Renovated rooms Good price/value Nice staffRooms service did a good job cleaning our room Breakfast is not badNice little table at the balcony to have a home dinner if u don’t feel like going to a restaurant Strange things :Line at breakfast ( you have to wait to be invited)If you leave early and need a breakfast box gotta request it 12 hours prior Minuses:Paid parking (10 euro a day- 15 euro deposit)No drinking water in rooms Safe box was locked MedplayaGR, Director de Relaciones con Clientes at Medplaya Hotel Monterrey, responded to this review Dear Mr. Andrey B,Thank you for choosing MedPlaya Monterrey for your stay in Platja d'Aro and for sharing your views with us.We are happy to receive your evaluation and we are pleased to know that you enjoyed our stay with us. Thanks to your appreciations regarding the cleaning, the food and the staff and we are very grateful to read your comment about the good value for money of our hotel. Thank you for your confidence and we look forward to welcoming you again on your next visit to Platja d'Aro. Best regards,LauraGuest Relations
User:GabrieleC2299
Trip type: Solo travel
Sport event
08 Jul 2018
I spent 5 days during a local sport event. Medium hotel with good and spacious bed. Wi-fi is free of charge in all the rooms. The staff always nice and willing to help you for any need. Good breakfast with quite a lot of choice. MedplayaGR, Director de Relaciones con Clientes at Medplaya Hotel Monterrey, responded to this review Dear Gabriele C,Thank you for taking the time to share your views concerning your visit at MedPlaya Monterrey. We are very happy to hear that your stay during the sports event have meet your expectations and thank you for mentioning our helpful staff. Thank you for your confidence and we look forward to welcoming you again in a near future.Best regards,Laura Guest Relations