Hotel Papi

Recent Reviews: 480

• User:Clare B

  Trip type: Couples

  100% honest personal review

  24 Sept 2026

  Absolutely perfect week away , everything about this hotel was Absolutely amazing, there isn't one bad thing I can say , all the staff are lovely and helpful, we didnt use the restaurant as we were room only and ventured out for our evening meal but it looked stunning, the bar area and bar staff were amazing , the entertainment girls amazing , the pool was always clean as were the sunbeds and seating area , the life guard was a lovely bloke , the room we stayed in ( in the papi side) was cleaned everyday ,towels replenished, beds made, air con was a god send , slept amazing the beds were perfect, all the staff worked incredibly hard and always greeted you with a smile and went out of their way to help ,the food at the bar was delicious, it was that good we are booking to go back in may AND September

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• User:Julie G

  Trip type: Family

  Half and half

  08 Sept 2026

  Just leaving this hotel, we were here for 4 nights 5 days here is my honest reviewHad to keep asking for a late checkout room to be told each day we cannot tell you untilTomorrow each time finally the last day and was told we could have one ??Bar staff rude and like to keep you waiting and take the piss out of you then once I walked away they shouted at me to go back to be served NO THANKS!!!!Room was very very basic although we stayed In The Papi blu 4 * more like a 2 star!Food was nice and varied but tables were very close together and you had to wait to be told where to sit!Pool was lovely and clean but cannot take drinks around the pool they don’t offer plastic glasses etc!Lifeguard kept on blowing his whistle at all the children playing which I thought was abit unfair even though I didn’t have children there they were having a great time exept for him blowing his whistle nearly all day at them ??Over all a clean hotel but would I go back basically NO I wouldn’t sorry

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• User:Michael S

  Trip type: Couples

  Bad experience

  03 Aug 2026

  The service from some of the restaurant staff was very disappointing. The atmosphere became uncomfortable because it felt like employees were making fun of what some guests were choosing to eat, which came across as disrespectful and unprofessional.A buffet should be a place where everyone feels free to enjoy whatever they like without feeling judged. It's a shame, because the food itself was enjoyable, but the staff's attitude negatively affected the overall experience.

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• User:kadbon

  Trip type: Couples

  Will you be “Happy at the Papi”

  21 Jul 2026

  I will give an honest review of the hotel. For the price, it’s fine. We stayed at the 4 star Hotel Papi Blau which incidentally uses the same reception, restaurant and pool area as the 3 star Hotel Papi but has better rooms we were told. Reception and communal areas are clean, check was fairly easy, one nice receptionist, one not so. Went to room on 4th floor, key would not work so back to reception for that to be sorted. Fusty smell in room and no electricity, back to reception yet again. No other room available but was promised cleaner to check out the smell, never came. Safe was 5 euros per night but did not work so guess what, back to reception for refund on safe payment!! By booking direct we became members of the Papi family but still had to ask for our welcome cocktail which was a drink token to use at the bar, this should be given upon check in and should not face to be asked for. We also had to ask four times for the late check out also advertised for Papi members and were told there was still a charge of 20 euros. Luckily the young blond girl did sort this for us.Air con in room worked to a degree but didn’t really cool the room despite making the right noises. Bathroom looked new and great shower however heavily stained toilet seat underneath. Towels changed daily and room serviced. Pillows like rocks. Breakfast was edible, nothing special but very busy some mornings. Tables very close together and queues to get inBar area is good and drinks/food reasonably priced. Bar staff good especially Anna and Edgar who were a pleasure to speak to, the management should be proud of them. Pool kept clean and although I didn’t witness them many people spoke of the sunbed wars at 9am once the doors were opened. Lifeguard present around the pool. Entertainment team good with a variety of activities ongoing, pool inflatable, foam party, face painting and bingo to name a few. Location good, near the beach with plenty of bars and restaurants nearbyAll in all, for the price it was fine. It’s certainly not 4 star but the basic needs are covered, bed, shower and breakfast.

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• User:Hanna T

  Trip type: Couples

  The worst hotel

  13 Jul 2026

  I am absolutely outraged by my experience at this hotel. This is by far the worst hotel I have ever stayed in, and the management’s complete disregard for guests’ health is shocking.The biggest issue was the air conditioner in our room. After using it for just a couple of days, both my partner and I started feeling unwell. We developed breathing difficulties, which was especially alarming because we are both allergy sufferers. When we inspected the air conditioner, we found it covered in disgusting black mold. Black mold is a serious health hazard that can trigger severe allergic reactions and, in some cases, even anaphylactic shock.On Sunday, we reported this to the reception desk. We were told that nothing could be done until Monday because, unbelievably, such a large hotel does not have a technician available on weekends. Apparently, guests’ health is not important enough to justify having maintenance staff on duty.We spent the entire Monday away from the hotel and returned late in the evening, expecting the issue to have been resolved. Nothing had been done. When we went back to reception, we were told that the only technician had twisted his ankle at the pool and had spent the day at the hospital. Are you seriously telling me that a hotel of this size has only ONE technician?The only solution they offered was to move us into an economy room that was significantly worse than the room we had paid for. No upgrade, no proper compensation, no alternative solution—just a downgrade. It was clear that protecting their profits mattered more than protecting their guests.This hotel is cutting costs at the expense of people’s health. Black mold in an air conditioner is not a minor inconvenience—it is a serious health risk. The fact that management considered this situation acceptable is beyond belief. If someone ends up needing medical treatment because of their negligence, who is going to pay for it?Because of the mold, we could not even use the air conditioning while the outside temperature was around 34°C (93°F). We had to choose between unbearable heat or risking our health.This hotel completely failed in its basic duty to provide a safe environment for its guests. The lack of responsibility, the excuses, and the indifference we experienced were unacceptable. I would strongly advise everyone to avoid this hotel if you value your health and safety. This has been the worst hotel experience of my life, and I would never stay here again.

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