Hotel Roses Platja

Recent Reviews: 665

• User:Trail685797

  Trip type: Friends getaway

  VERY PLEASED. WILL GO BACK AGAIN.

  15 Sept 2025

  Excellent location right across from the sandy beach. Lovely room. The Hotel was spotless. Staff were very friendly and helpful. Food was very good.All in all a very nice place to stay.

• User:kathleenbC1613DX

  Trip type: Family

  Hotel needs a revamp!

  13 Jun 2025

  The beds were old and mattress hard and very uncomfortable (room 424). Only one electric plug socket. Kettle connection faulty. Fridge but no milk to make tea or coffee. No coffee, 1 teabag between 2,! 2 sugars. Air conditioning noisy, unable to open window due to sewage smell. Storage space minimal; only a wardrobe with hanging space and shelves. 1 chair, 1 bedside table. The bathroom no toiletries, but the room and bathroom was spotless. Nice white towels each day. The breakfast were excellent but dinner only fair. All areas spotless. Staff very courteous and friendly.

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• User:vink984

  Trip type: Couples

  Poor experience

  05 Oct 2024

  To start with the front desk agent who checked us in was not the most polite. She was quite rude I would say. When we arrived she greeted us in French, I only speak English and my wife does speak Spanish. I asked the agent do you speak English and then she replied in Spanish asking us whether anyone speaks Spanish. My wife then took over the check-in. While doing the check-in another guest behind us asked something from the agent in English and she replied back in English. So, I was a bit unhappy that she knew English and refused to speak to me in English. We had the same agent on check-out as well and again she was quite rude, not friendly or smiling and not at all helpful towards guests. I did not catch her name but on my receipt it says "Onaggad". During the night time there was an agent at front desk and he was super friendly and always willing to help. Thumbs up to him.Rooms are quite big and spacious, a bit outdated but in general ok condition and clean. Buffet had a lot of options but not good options in general. Coffee is instant coffee machine which is horrible. Location I would say is the best thing about this property as it was right on the beach and walking distance to the center.

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• User:926sueg

  Trip type: Friends getaway

  Fawlty Towers

  21 Sept 2024

  The hotel is extremely dated, although clean. However the pool & sun loungers were filthy. The food was mediocre but the breakfasts less so. The reception staff were hostile & unhelpful & although the hotel is 3 star it does not deserve such rating - people were regularly locked out of their rooms when the key cards did not work. However on a postive note the location is great

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• User:LBELOR

  Trip type: Couples

  Wonderful hotel is dying

  02 Sept 2024

  We were loyal customers of the hotel. We have been there for many times. Due to the pandemic, we did not visit the hotel for three years and we were unpleasantly surprised by the changes that we saw in August 2023:1. The buffet became meagre, especially of a dinner. You can see savings in everything. The menu of dishes became smaller, from the main dishes - fish, pork, poultry and rabbit. The menu has not changed for 2 weeks. They do not know how to cook rabbit at all, some kind of dried mummy. We did not see beef and lamb even once in 2 weeks. The choice of soups is limited, gazpacho, which was always wonderful in this hotel, disappeared.2. The choice of fish dishes is also meager. There is no seafood at all, except in paella.3. Regarding fruits there were melon or watermelon for dinner and apples. No peaches, no flat peaches, no grapes. This was in August, the time of the harvest.4. The location of the hotel is really great because it is on the beach. The hotel has its own lawn under the eucalyptus trees, on which the sunbeds were placed. The lawn was always limited by a wooden fence and bushes on the sea side, which created a certain privacy for the hotel guests. We were very unpleasantly surprised that the hotel opened a through passage to the beach through this lawn in front of the hotel to everyone who wanted to, cutting down the bushes and opening a passage through the fence. The place became accessible to everyone and unsafe for safety of things. Previously a calm and quiet place turned into a passage tunnel. The access to this lawn, which belongs to the hotel, became accessible to everyone. If you go to lunch and leave the rented sunbeds, strangers immediately took it and sat for free for the rest of the day. In addition, strangers came to the lawn, just sitting on the grass and even with dogs. The hotel staff turned a blind eye to this, although previously outsiders were not allowed into this area at all. Accordingly, the trees now smell of urine, not eucalyptus.5. The sunbeds and towels are now paid for, and the hotel saved on an employee who supported the sunbeds, cleaned the territory, and was a gardener. The sunbeds were given out by bartenders, who were very unhappy with this additional responsibility. In fact, if in previous years the lawn was always well-groomed, filled only with hotel residents, now there are 2-3 people from the hotel and a crowd of strangers.6. There are no more entertainment programs in the evenings, they even removed the stage for this. Before that, the entertainment was every evening.7. The once beautiful Spanish-style hotel has deteriorated greatly. The rooms are old, there are chips and damages on the furniture. The towels and bed linen leave much to be desired. The air conditioning system in the rooms also requires updating, as it clearly cannot cope with the load in the evening and at night, or the hotel is also saving on electricity consumption.8. The hotel has introduced a fee for parking, which is 27 euros per day.9. Considering that the price for accommodation has increased, and the quality of services has fallen catastrophically, we believe that the hotel's rating has dropped quite fairly.Summarizing all of the above, we can say that the change of ownership and management did not benefit the hotel. The hotel was supported by loyal customers who vacationed at the hotel year after year, where the employees were more friends than just workers. Now everything is focused on making money, customer centricity is secondary. It is extremely sad that such a wonderful hotel is dying.

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