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Neptuno Hotel & Spa

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Neptuno Hotel & Spa

locationCalella, Costa Brava & Costa Barcelona-Maresme

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About Neptuno Hotel & SpaAbout Neptuno Hotel & Spa

Location

This hotel is located in Calella de la Costa, only 250 m from a beach.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a whirlpool bath. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex ensures comfortable swimming with its soothing salt water. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, billiards and bowling. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Neptuno Hotel & Spa Amenities at Neptuno Hotel & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

250 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

427

Very Good

339

Average

118

Poor

37

Terrible

40

Recent Reviews: 961

  • User:X1148WAgregt

    Trip type: Solo travel

    A gem

    rating20 Apr 2026

    A gem in a lovely resort in Calella, this hotel has exceeded my expectations by a long way.I am here now for a week and it’s a really good hotel and restaurant. I haven’t been to Spain for 50years so wasn’t sure what to expect but I am so very happy that I did pick this hotel in this resort as everything is excellent.Staff are friendly and helpful, especially Barbara in reception ,a lovely lady Restaurant is first class and plenty of excellent food both breakfast and evening dining Hotel is very clean and designed perfectly to give a great and relaxing atmosphere with all that goes with a first class hotel I like it so much planning to return in August for 2weeks I have travelled all over the world and now this is my go to place Highly recommend Neptuno Hotel, Atención al cliente/recepción at Neptuno Hotel & Spa, responded to this review Dear guest,Reading your review truly means a lot to us.We’re honoured to have exceeded your expectations, especially after so many years without visiting Spain. It’s wonderful to know that you are enjoying your stay and that our team, particularly Barbara, has made you feel so welcome.Your words about the restaurant, the atmosphere and the overall experience are greatly appreciated.Knowing that you are already planning to return in August is the best compliment we could receive.Looking forward to welcoming you back very soon.Warm regards,Neptuno Hotel & Spa Team

  • User:Jessie S

    Trip type: Family

    An enjoyable family stay

    rating12 Apr 2026

    We've just returned from 4 nights at Neptuno apartments, would really recommend it. Shared a one-bed apartment for the 4 of us. Really clean and well stocked apartment and hotel had 3 lovely pools, although too cold to swim in this time of year. We enjoyed an hour spa session, very relaxing. Live jazz music on Saturday evening. Really helpful staff, especially Pep, Barbara and Andrea. Pep helped us sort out electric bike hire from the hotel, just $10 per bike for the day. Neptuno is in a great location in Calella, close to so many nice bakeries, ships, restaurants, pretty square bear church and beachfront in less than 10 mins walk. We took train to Barcelona for daytrip, takes 1 hr ea h way and we're given free tickets as an April offer! Can't fault this place. We'll be back. Neptuno Hotel, Atención al cliente/recepción at Neptuno Hotel & Spa, responded to this review Dear guest,Thank you for sharing your experience — we’re so happy to hear that you and your family had such an enjoyable stay and made the most of everything, from the apartment to the spa, live music and our location.We’ll be sure to pass on your kind words to Pep, Barbara and Andrea 😊Just a small note: as you stayed in our Neptuno Apartments, it would be very helpful if you could also share your review on the Neptuno Apartments page on Tripadvisor, so future guests can easily find your feedback.We hope to welcome you all back again very soon!Best regards,Neptuno Hotel & Spa - Neptuno Apartments Team

  • User:Roddy P

    Trip type: Couples

    A really lovely hotel which is modern, tastefully decorated and well appointed.

    rating29 Mar 2026

    We had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort and quality service. All the staff including Barbara, Sonny and Iris, were welcoming, professional, and always ready to help with anything we needed. All the restaurant staff were excellent . We had a standard double room with balcony. The room was spotless, well-designed, and very comfortable, with all the amenities you could ask for. We stayed half board and the food was excellent, lots of variety and good quality. The location was also excellent, making it convenient to explore the surrounding area. On top of that, the facilities were well-maintained, and everything ran smoothly throughout our stay.Overall, it was a great experience, and we wouldn’t hesitate to come back again. Thank you for such a pleasant and memorable stay! Neptuno Hotel, Atención al cliente/recepción at Neptuno Hotel & Spa, responded to this review Dear guest,Thank you for sharing such a detailed and positive review.We’re delighted to hear that you enjoyed your stay, from the comfort of your room to the quality and variety of our food, as well as our location and facilities. It’s especially rewarding to know that our team — including Barbara, Sonny and Iris — helped make your experience even more memorable.Your recommendation means a lot to us, and we truly appreciate your kind words.We would be very happy to welcome you back again for another great stay.Best regards,Neptuno Hotel & Spa Team

  • User:Sarah R

    Trip type: Friends getaway

    Perfect

    rating30 Aug 2025

    Had an amazing stay, rooms were clean and modern, the facilities were great and the staff were very helpful. Calella is our favourite destination and we will be returning next year. Marketing Neptuno, Marketing at Neptuno Hotel & Spa, responded to this review Thank you very much for your kind words. We are delighted to hear you enjoyed your stay, the rooms, and our facilities. It will be a pleasure to welcome you back next year in Calella!

  • User:telstar2019

    Trip type: Solo travel

    Fantastic hotel in Calella

    rating30 Jul 2025

    This has been my second stay here visiting a friend in Calella and the only place i would stay here! Lovely hotel, very clean and bright and clean. Fantastic comfortable rooms and excellent facilities. The staff are friendly and helpful and a secial mention for Josue who was great! Marketing Neptuno, Marketing at Neptuno Hotel & Spa, responded to this review Thank you so much for your kind review and for choosing Neptuno Hotel & Spa once again for your stay in Calella. We’re thrilled to know that you felt comfortable and enjoyed our clean, bright spaces and excellent facilities. Your words about our team mean a lot to us, and we’ll be sure to pass on your special mention to Josue. It will be a pleasure to welcome you back again on your next visit!

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