Zel Costa Brava

Recent Reviews: 106

• User:David M

  Trip type: Couples

  There are better options

  11 Sept 2026

  Some problems !Offers made. But unfulfilled !A €75 voucher discount not honoured.B Some facilities advertised had very large additional charges…indoor pool, C Booked easy room access… not provided.Lovely setting helpful staff but management not responsive to booking promises! Hotel Manager, Owner at Zel Costa Brava, responded to this review Hi David! Thanks for taking the time to comment on your visit to Zel Costa Brava.We’re glad you enjoyed our beautiful setting, the room and, above all, the helpfulness of our team.We’re sorry, however, that some aspects of your stay did not match what you expected when booking, particularly regarding the €75 voucher, the accessibility of your room and the additional charges associated with certain services and facilities. We always aim to provide clear information about what is included in each booking and which experiences or services carry an additional cost.As we would like to understand exactly what happened with the voucher and the arrangements made at the time of booking, please contact us directly with your reservation details so our team can review your case properly.We appreciate your feedback and hope that the lovely surroundings of Costa Brava and the attention from our team left you with some good memories of your stay.It would be lovely to welcome you again.Wishing you all the best,Emilia M., Zel Costa Brava Team

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• User:Katrina L

  Trip type: Family

  Family friendly resort

  11 Aug 2026

  Enjoyed the resort overall staff was friendly and responsive. Expected a little more value for the money spent. Almost everything was an extra charge - mini golf, chairs on the beach, using the indoor pool.. The fees could be better explained up front. Overall, this resort is very family friendly which we liked. We swam at the beach and the outdoor pool and had a great time. Hotel Manager, Owner at Zel Costa Brava, responded to this review Hi Katrina! Thanks for taking the time to comment on your visit to Zel Costa Brava.We’re delighted our team’s hospitality and family-focused atmosphere made your stay special.Our beachfront pools and coves truly shine when filled with laughter like yours.While optional amenities have supplementary fees to preserve their premium quality, we’re enhancing how we communicate these details pre-arrival.Your feedback helps us perfect that balance between transparency and exceptional service.It'd be lovely to welcome you back.Best wishes,Emilia M., Zel Costa Brava Team

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• User:B751YHmarcod

  Trip type: Couples

  Awful (we left early)

  10 Aug 2026

  This is not a 5-star hotel: service, facilities and attention to details are all missingThis is not a boutique hotel: this is a massive resort with more children than adultsThis is also not a wellness hotel: accessing the spa (indoor pool & sauna) is at an extra fee (Eur 30)There are 2 beaches: the Suites are located in front of the small less pretty one... next to a camping site... From the room windows you stare at 3 roadsThe smaller rooms oversee the nicer beach but there are studiosNobody seems to be in charge and when we left early the staff was more interested in us paying the local tax for the day of our departure than why we were leavingThe breakfast room is a football pitch size roomThe food at the beach restaurant is average at best Hotel Manager, Owner at Zel Costa Brava, responded to this review Hello Marco,Thanks for taking the time to share your experience at Zel Costa Brava.Thank you for taking the time to share your experience. We are sorry that ZEL Costa Brava did not match the type of stay you had envisioned and that this ultimately led you to leave earlier than planned.We understand from your comments that you were primarily looking for a quiet, wellness-focused experience. ZEL Costa Brava is, however, a holiday resort that welcomes families and children, particularly during the summer season. We regret if the concept and atmosphere of the hotel differed from what you expected when making your reservation.We would also like to clarify that ZEL Costa Brava is not officially classified as a five-star hotel, and we are sorry if you had a different understanding prior to your arrival.Our privileged natural setting, with different accommodation areas spread throughout the resort and access to the surrounding coves, is an important part of the ZEL Costa Brava experience, although we understand that its layout and lively summer atmosphere may not suit every traveller's preferences.We are also sorry that our service, gastronomic offering and other aspects of the experience did not meet your expectations. When you informed us of your decision to leave early, our team assisted you with your luggage and transportation, although we regret if you felt that insufficient attention was given to the reasons behind your departure.Thank you for highlighting our interior design and for sharing your perspective. We regret that on this occasion our resort was not the right fit for the relaxing stay you were looking for.Kind regards,Emilia M., Zel Costa Brava Team

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• User:TheLibraSpark

  Trip type: Family

  Hidden spot found in Spain

  29 Jul 2026

  Reached here via a sail trip that drops you off at the resort. Mind you if you are not staying in the resort you are just accessible to the restaurant and the little corner of the beach. We did try food here and it was not disappointing at all. Moreover the vibes are beautiful because the view is extraordinary. Was a little difficult to order though due to language barrier but everything was fine. Eventually we enjoyed every bit of it. They were very hospitable. You can stay as long as you want at the beach and the little ship comes every 10 minutes whenever you feel like going back. The place was definitely super clean and well maintained. Noise level - A BIG NO. You are right in the centre of nature and beautiful waves, what else would you not want to hear. The sounds of the waves are genuinely relaxing and apart from that nothing else is gonna bother you. Hotel Manager, Owner at Zel Costa Brava, responded to this review Hello! Thanks for going out of your way to pen down a review about your visit to Zel Costa Brava.We’re chuffed you loved the food, views, and sparkling clean spaces, our secret recipe involves equal parts passion and Mediterranean sunshine.We’re enhancing language support to make every interaction as smooth as possible.Those wave lullabies and shuttle hops exist purely for your relaxation pleasure.We are sure we can deliver on a more enjoyable experience during your next stay.Best wishes,Emilia M., Zel Costa Brava Team

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• User:407yasemins

  Trip type: Family

  ZEL Costa Brava worst ever!!! Never GO THERE!!

  25 Jul 2026

  Upon arrival, we were assigned a basement room that had a strong smell of cigarette smoke and inadequate ventilation. This environment is entirely unsuitable, unhealth and very dirty . Furthermore, access to the room is via steep stairs, which she is physically unable to use safely.The room which was represented to us as a family sut and charged for 3 adults and 1 child of 15 years only had a one double room for 4 whereas charged us for a one basement room with no day light or window almost 1000 euro per night. We consider this unacceptable, as the room provided was not fit for occupancy given my mother’s medical condition and did not meet the standard reasonably expected from any property.In addition, the photographs and description of the accommodation published on the website do not accurately represent the room that was allocated to us. The condition, location, and overall quality of the room differ substantially from what was advertised. Had the accommodation been represented truthfully, we would not have made this reservation. Moreover the so load and bad music in the entrance was giving headache. Parking, spa sport activities are all subject to extra charges. Very unfriendly ve u professional stuff. It took us 5 hours to reach some manager as the general manager herself was on vacation and someone Paula came with no clue of handling anything after 5 hours of repeated request. So badly managed place in the middle of nowhere with a mentality of cheating and robbing holiday makers !!!!! Worst eesort on earth in every aspect

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