Pontiana Thalasso Hotel

Name: Pontiana Thalasso Hotel
Address: Carrer l'Antina, 3, Costa de Azahar, spain
Telephone: +44-204-505-9777
Rating: 3.1

Oropesa, Costa de Azahar, Spain

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About Pontiana Thalasso Hotel

location

This luxury hotel is located in the centre of Oropesa, approximately 150 km from the beach where sun loungers and parasols have been laid out ready for use. Castellón is about 25 km away and it is some 85 km to the city of Valencia.

facility

Guests can enjoy the pleasant ambience of one of the 184 rooms, including 8 suites, 2 single rooms and 159 double rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A trouser press is provided for guests' convenience. Other features include a direct dial telephone, a TV, a radio, a stereo system and WiFi (no extra charge). The bathrooms have a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a range of outdoor sport, including tennis, bocce and crazy golf or, for a fee, cycling/mountain biking, beach volleyball, basketball and golf. A number of sports are available, including water sports such as kitesurfing, paddle boating, catamaraning, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy windsurfing and sailing. A wide range of indoor sporting activities are also offered, for example a gym and aerobics or, for a fee, table tennis, billiards and squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club and a dance club.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board, full board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special meals, including diet meals, are also available. The apartment hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.

Amenities at Pontiana Thalasso Hotel

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Internet access
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  Room Service
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  Garage
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Water sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Golf
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  Tennis
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  Tanning Studio/Solarium
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  Water Park
Transfers
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  Airport Transfers

Location

Around this property:

Beach

150 m

Centre

3000 m

Airport

27500.0 m

Airport

105000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 89

User:Quest828288
Trip type: Family
Not to repeat
25 Sept 2026
Lack of daily cleaning and minibar replenishment. Lack of availability to schedule all the activities we were entitled to. Poor organization. On the last day we went out for breakfast and when we returned to the apartment still within the hours the code was already blocked. Food from themed restaurants is burnt and in small quantities Originally submitted in Portuguese on www.tripadvisor.es. View originals.
User:BIEL Q
Trip type: Family
What is worth highlighting
11 Sept 2026
It is quite good, but the food lacks some flavor at the Magic Fantasy hotel buffet. Originally submitted in Spanish on www.tripadvisor.es. View originals.
User:carlos r
Trip type: Friends getaway
Small and cozy.
11 Sept 2026
I come back every year; I will definitely return. The service is exceptional, all the staff are very attentive. Small but cozy hotel and the cleanliness is impeccable. Originally submitted in Spanish on www.tripadvisor.es. View originals.
User:FamilyVacayEnjoyer
Trip type:
Ghost Town at Christmas
13 Jan 2025
The booking agent said the restaurant and pool may be closed. It was not made clear at booking that the resort was shut down. The confirmation e-mail stated check-in service was 24/7 at Hotel Magic Games. We arrived to check in and the hotel and town were abandoned. We called the emergency number in the booking confirmation and they could not find our reservation or reach anyone at a front desk of two hotels they told us to try to check in at. After an hour of searching for a human, and two hotels later, a security guard helped call a manager to check us in from a third hotel. Once inside the building, we had to flip the breaker to start electricity to heat up the apartment. It was dusty and we couldn't touch many surfaces. There wasn't hot water for the first day. We didn't have enough linens to cover and use all the beds. This was significantly more than "The restaurant and pool may be closed."Once we were up and running with groceries, dusted surfaces, more linens, and warm water to shower, the location and rest of the building were quite nice. I would love to give the place a chance when there are people around, restaurants are open, and the pool is available. I'm sure it's lovely.
User:brutusmail
Trip type: Family
Not what was promised.
22 Jun 2024
Run as far as you can from this scam. First of all this is not a resort but just a few separate hotels under the same management (or should I say unmamagement). There is construction garbage everywhere, nothing opens on time, there is always guests complaining.What a nightmare!!!Spend you money elsewhere.We are 4 days into our "Ultra All Included" vacation and the mini bar is completely empty since the first day after we have complained 5 times.The apartments aren't maintained during the weekends, the theme restaurants suck, they tried to change our reservation on the day of arrive and many other issue with this business.DO YOURSELF A FAVOUR AND GO SOMEWHERE ELSE.DO NOT BELIEVE WHAT YOU SEE IN THETHEIR WEBSITE IT IS ALL BS. Magic World Resort, Otros at Apartamentos Magic World, responded to this review Hello, we're sorry for the bad experience you had at Magic World. These have been months of intense work and, despite the efforts of the entire team, there may be services that have not met their expectations and that is why we are redoubling our efforts so that the guest experience is not affected.