Pato Rojo

Recent Reviews: 39

• User:C S

  Trip type: Friends getaway

  Bad experience

  29 Aug 2025

  My experience at this hotel has been very unpleasant.I advise not to leave anything in sight in the rooms. I left my colored silk nightgown on top of the bed and when I came back at night I was gone.I had to sleep 3 nights out of 5 in a bikini. They hadn't changed the sheets and the towels were the bathroom. The hotel staff checked the room and laundry carts but there is no sign of the nightgown. I provide you with the invoice but today I am waiting to be compensated as agreed, since in this case the responsible is clearly the hotel.It's clear that in this hotel it's the customer who pays the duck Originally submitted in Spanish on www.tripadvisor.es. View originals.

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• User:José M

  Trip type: Family

  Pato Rojo Punta Umbria

  09 Aug 2025

  Attention: Always friendly staffBreakfast with a lot of varietyNight good music MoodClean facilitiesI recommend Originally submitted in Portuguese on www.tripadvisor.pt. View originals.

• User:Hilario G

  Trip type: Couples

  Perfect and cozy

  27 Jul 2025

  Exceptional treatment by all workers, very welcoming , very clean and impressive breakfast right opposite the beach Originally submitted in Spanish on www.tripadvisor.es. View originals.

• User:daivanov

  Trip type: Solo travel

  Calm and cosy place on the ocean shore

  05 Jun 2023

  The room is of average size, with bathroom equipped with a bidet and a shower cabin. There is AC, TV, safety box, wardrobe, a small fridge.There is a decent table in the room, but trash bin is only in the bathroom and it is very small. I had to throw part of my garbage tothe trash bin located on the floor and taking some out to the street garbage containers.There are sockets next to the each side of the bed so it is convenient to charge the devices.The staff at reception speaks English and very nice and helpful. It was less easy with restaurant. They speak only Spanish and they check your roomnumber, but there were some issue almost every day. The breakfast didn't have too much variety and they charge 12 euros for this.I didn't feel it is worth it.The hotel is recently re-innovated and has two bike trainers on each floor, so one can do some exercises.The area is calm as street is not busy.Most of the rooms have a nice balcony with table and two chairs. The hotel is located just 150 from a 13 km long and nice beach.If you walk in direction of El Portil you can find Playa de los Enebrales, which is on the edge of the forest and is popular among naturists.There is also a possibility to visit a swimming pool in the hotel Pato Amarillo.For shopping there are 350m to supermarket Mas, 1.2 km to Mercadona and 1.5 km to Dia. The bus stop is located in 300m, from where bus goes to/from Huelva. Manuel G Direccion Comecial, Director General at Hotel Pato Rojo, responded to this review Dear guest,Thank you so much for taking the time to give us the highest possible rating, along with a wonderful, detailed review of your stay at our hotel. We hope you return soon. A big hug.Quality and Customer Service Department.Tel. 959 31 12 50

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• User:pmcmd29

  Trip type: Couples

  Smokers

  06 Sept 2022

  I made a booking at this property for arrival on Sept 4 for two nights, upon arrival I was checked into room 109. Just standing outside the door to the room it smelled like an ashtray. When I went inside it was far worse. I asked for another room was told none were available. Left to find another property. Dealing with credit card company, I called booking.com and phone just hangs up. I work in the hospitality industry. Avoid this place unless you want to smoke in the room. Hoteles Costa de Huelva, Atención al cliente/recepción at Hotel Pato Rojo, responded to this review Dear Customer:Smoking is strictly prohibited in the common rooms and rooms of the Hotel.In each room there is a sticker that warns of the sanctions that Spanish Law applies when this rule is breached.The rooms after cleaning after the departure of the guest are scrupulously checked. And various aromatic air fresheners are even used to create a certain olfactory sensation and welcome the client when they arrive in the room.Without questioning what you tell us, we try to make the stay as pleasant as possible for our guests.We are sorry for the inconvenience you have had.A cordial greeting.Estimado cliente:Está terminante prohibido fumar en las estancias comunes y habitaciones del Hotel.En cada habitación hay una pegatina en la cual se advierte de las sanciones que la Ley española aplica cuando se incumple esta norma.Las habitaciones tras su limpieza después de la salida del huésped se revisan escrupulosamente. Y se utilizan incluso diversos ambientadores aromáticos para crear una cierta sensación olfativa y de acogida al cliente al llegar a la habitación.Sin poner en tela de juicio lo que usted nos indica intentamos que al estancia sea lo más agradable posible a nuestros huéspedes.Sentimos las molestias que ha tenido.Un cordial saludo.

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