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Playacanela Lifestyle Collection By Senator

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Playacanela Lifestyle Collection By Senator

locationIsla Canela - Ayamonte, Costa de la Luz

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About Playacanela Lifestyle Collection By SenatorAbout Playacanela Lifestyle Collection By Senator

Location

This comfortable hotel is located directly on the beach and in the resort of Isla Canela with its extensive range of entertainment and shopping facilities. Links to the public transport system are only 200m away.

Facility

800 rooms, including 4 suites, 52 apartments, 8 single rooms and 241 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service on request, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, crazy golf, golf, archery and horse riding. Water sports enthusiasts can enjoy windsurfing and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a restaurant with air conditioning, a café, a bar and a pub. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The chefs prepare delicious specialities during the show cooking.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Playacanela Lifestyle Collection By Senator Amenities at Playacanela Lifestyle Collection By Senator

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

869

Very Good

800

Average

264

Poor

103

Terrible

87

Recent Reviews: 2123

  • User:David W

    Trip type: Couples

    OK but certainly not worth the Money we paid.

    rating21 Oct 2025

    There was meant to be a kettle in the Room, we had to request this & I was told that our room category did not get a kettle, 20 mins later reception phoned to say they found a kettle, well let's just say the kettle had inches of rust/corrosion at the bottom, 2 days later after speaking to our Jet2 rep David a new kettle arrived. Its €6 per day to use the in room safety box which for 13 days is €78 which considering most Hotels charge €2 or €3 per day is daylight robbery(pardon the pun). Our Room was 534 which had a nice view over to Isla Christina. However our neighbours in Room 500 had a dog which regularly done a Pee Pee on their Balcony so do the Cleaning staff use the same Mop & Sweeping brush on their Room then come clean my room with same Sweeping brush, in 14 days our bedroom didn't get floor Washed or mopped & only washed bathroom floor a couple of times after telling them we had some Ants in Bathroom. We didn't know this was a dog friendly hotel & often found dog Pee Pee in Elevator, stupid to put Dogs in rooms on high floors. Food at Breakfast & Evening meal OK always fresh fish & meat being cooked but cooked vegetables were often cold as not kept on hot & one day the French fries/Chips were still frozen but overall OK. Because it was end of season plenty of Sun loungers around the pool area & pool area very clean. I don't think I would revisit this hotel preferring the Vila Gale or Melia nearby. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Davidwu,Thank you very much for your recommendation.We're pleased you appreciated our well-maintained pool area and found ample sun loungers during your visit. Our team takes pride in keeping these spaces clean and welcoming for all guests.That said, we sincerely regret that some aspects of your experience fell short of your expectations. Please know we consistently review our service protocols to ensure alignment with our standards. Regarding facility access, we always aim to communicate policies clearly while maintaining flexibility where possible.Finally, we're glad room 534 provided enjoyable views of Isla Christina. Many guests find our variety of room perspectives enhances their coastal experience.We hope we have the opportunity of seeing you again in the future.Kind regards,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Mark H

    Trip type: Family

    Enjoyed our visit and would like to go back

    rating07 Oct 2025

    Staff VERY friendly and professional. Meals excellent,varied and plentiful, catering staff all VERY hygienic.Outdoor pool very nice didn't use indoor pool too warm outside.Short distance to the beach.Entertainment on every night. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Markhq,Thank you for choosing our hotel.It is wonderful to hear you had such an enjoyable stay at Playacanela Hotel.We're delighted our team's welcoming attitude and professional service made such a positive impression. Our chefs take pride in crafting diverse menus using fresh ingredients, and we're thrilled you appreciated both the meal variety and our catering team's high hygiene standards.The outdoor pool area with its slides is indeed a guest favorite during warmer months, and we're pleased you found our beach proximity convenient for seaside strolls. Evening entertainment under the stars completes the holiday experience we aim to provide.We look forward to welcoming you back. Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Jenny C

    Trip type: Family

    Relax and Fun

    rating21 Sept 2025

    Nice hotel, good location, the food was good, but it could be some improvements (sometimes we need to wait to have eggs or grilled meat).The pool area was fantastic. The bar and services were great. The entertainment team was fantastic. From Gonçalo and José to the ladies the entire team. Their friendliness and good spirits were contagious. They made our stay a lot of fun and made us feel very welcome. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Jennycr,Thank you for this positive review of your stay with us.We're delighted you enjoyed our facilities and services during your stay.Our team takes pride in maintaining our pool areas and ensuring varied dining options, though we regret any delays you experienced during peak service times.Moreover, we're thrilled our entertainment staff contributed positively to your experience and that our location met your expectations for convenience.We look forward to seeing you again.Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:nrcreis

    Trip type: Family

    Amazing

    rating30 Aug 2025

    Very pleasant holidays. Excellent value for money , the location is greatand the entertainment team does a fantastic job Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Guest,Thank you for such a positive review.We're delighted you enjoyed your stay at our beachfront resort.Our team takes pride in offering memorable holidays through our prime location near the sandy beaches and dedicated entertainment programming. It's rewarding to know you found excellent value in our facilities like the pool complex with slides and multiple dining options.We look forward to welcoming you back. Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Julia Y

    Trip type: Couples

    Lovely hotel, very few Brits

    rating27 Jun 2025

    Came here for two weeks on half board. Although we’d not upgraded from a basic double we were given a one bedroom apartment on the top floor. We faced west and great views over the marshes.Hotel very smart and food good, very noisy restaurant with a lot of loud Spanish family groups . Pool area lovely, beds cordoned off until 10 am!!Supermarkets near and beach wonderful.Heard very little English spoken. Area very quiet, few eateries at Marina and, warning everything stops for siesta including buses! Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Julia,Thank you for taking the time to share your detailed feedback about your stay.We are delighted that you received a complimentary upgrade to a spacious apartment on our top floor. The accommodation, combined with the west-facing vistas across the natural landscape, certainly enhanced your experience.Regarding your feedback about the dining experience and pool access, we apologize that some aspects of your stay did not meet your expectations. Our staff members are always available to assist guests in finding quieter dining times or alternative seating arrangements.Nonetheless, we are pleased that you appreciated our prime setting. The proximity to retail establishments and the pristine shoreline makes our location particularly convenient for guests.We would be delighted to welcome you back for another stay.Best regards,Juan Pablo PioliPlayacanela Hotel, Manager

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