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The Residences Islantilla Apartments

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The Residences Islantilla Apartments

locationIslantilla, Costa de la Luz

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About  The Residences Islantilla ApartmentsAbout The Residences Islantilla Apartments

Location

This hotel warmly welcomes guests in Islantilla.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Separate bedrooms are available. Guests may securely store their valuables in a safe. The kitchenette comes with a microwave and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, golf, fishing and horse riding are available. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast and dinner are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

 Amenities at The Residences Islantilla Apartments Amenities at The Residences Islantilla Apartments

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

34

Very Good

16

Average

10

Poor

1

Terrible

3

Recent Reviews: 64

  • User:Vitor_Manuel_Fernand

    Trip type: Family

    Days in Family

    rating12 Apr 2025

    A few days in family well spent, clean and spacious apartment. Ideal for families although the indoor pool is not heated. Friendly and helpful staff, the apartment had all the amenities for a few days in the family from coffee machine to kettle, to ironing iron Originally submitted in Portuguese on www.tripadvisor.pt. View originals.
  • User:68martynj

    Trip type:

    Golfing week

    rating24 Oct 2022

    Great place to stay. Bit quiet but enjoyed for a change,Food ok. Plenty of choice.Bar reasonably priced. Staff friendly and very helpful.Good local golf courses. Very friendly and helpful. Excellent weather.Would go again.
  • User:isabel p

    Trip type:

    for golfers and longterm holidayers

    rating22 Mar 2020

    not for us - we just stayed there for one night. It was cheap, big but thats as far as it goes. Everything is white - the appartment was hugeThe TV is too small - WIFI was not brilliant.Check in is too complicated in my opinion - took me 45 minutes to get the keys and I was the only guest who checked in. Its always a surprise that it happens so many times to me on this holiday that the staff/reception dont know which rooms are ready, clean or empty ....After we figured that out the key thing and the keything for the garage .... woozer ... make it easier please.Breakfast was included - its a breakfast room in the Ama Hotel - too loud and noisy and too busy for my liking. The Residences Islantilla Apartments, Atención al cliente/recepción at The Residences Islantilla Apartments, responded to this review Dear Isabel,Thank you for taking the time to share your opinion about your stay at The Residences Islantilla! We really appreciate it since it is the only way that we can know what improvements need to be done in order to offer a great service to our guests. We do apologize whether we haven't reached your expectations and we would love if you could give us the opportunity to show you all the highlights that makes our resort a wonderful place to enjoy your holidays. Again, thank you for your honest review and we hope to welcome you again in the future,Kindest regards,The Residences Islantilla Apartments team.
  • User:sensayuma2

    Trip type:

    Spanish Flea

    rating06 Mar 2020

    I arrived at 10pm at the Ama Hotel reception, and they told me I had to go to another reception office. There, they informed me that a cold meal had been left for me - which was appreciated but it was too late to eat for me. I was then given key cards for apartment 175, a remote control for the parking, and instructions on where to park - which confused me and I ended up back at reception. I was then kindly escorted to the underground car park. The apartment was expansive, with all amenities to enable self catering (although I was half-board), but walking around in my bare feet, my soles of my feet became quite dirty, and after sweeping up I had to use a towel as mat to wipe my feet before getting into bed. The hand basin in the bathroom leaked from the waste pipe, and water poured onto the floor until I used a pan to catch it - this was fixed after I complained. Breakfast the first day was mediocre, but the fresh fruit was good. Several times over the first 2 days, I lost my way - there is very poor signage of where things are. The 2nd day while sat on the bed, I noticed something moving on the duvet - and it was a flea! I caught it and dropped it in a glass of water. I called reception to inform them, and after explaining what a flea was, they said they would send someone to clean the room - but isn't that what should have been done before I arrived? I wasn't at all happy about the response, so I walked to reception with the flea still swimming on the water in the glass. After telling the receptionist that I was not prepared to stay in apartment 175, they said they would clean 179 and I could move in there - which I did - without any offer of assistance, and no call back to see if everything was ok - which would really have been appreciated. For the meals, I had to walk over to the hotel, which had 2 small restaurants which fill up very quickly. The food is ok, but that is all - just ok. On the Saturday morning at 7:15 I noticed a slip of paper had been pushed under the door to say that the electricity was going to be cut off at 8am - only 45 minutes notice! Anyone waking up later would have no notice at all. First impressions count a lot for me, and this was poor - I can accept most things - but I won't tolerate the poor hygiene I experienced in apartment 175 (that's the reason for the cleanliness rating). And someone should have called me to ask if everything was ok after I'd moved apartments - that's basic consideration, and the reason for the service rating. The Residences Islantilla Apartments, Atención al cliente/recepción at The Residences Islantilla Apartments, responded to this review Dear Sensayuma2,Thank you for taking the time to share your personal experience with us. We do apologize if we didn't make you feel welcome in our resort. We are sorry that you had to experience all these unusual facts that turned into a not so memorable holiday time in Islantilla. We love taking care of details so that our guests feel comfortables during their stay and it is clear that we didn't do enough. This kind of reviews help us to keep improving our service. We kindly invite you to give us a second opportunity to demostrate the great service that our cleaning and reception departments usually offers. Best regards,The Residences Islantilla Apartments team.
  • User:morag w

    Trip type: Couples

    Excellent stay would def return

    rating30 Dec 2019

    The staff at reception were very welcoming and friendly. Appartment was very large,spacious and well equipped. Modern and clean. Our balcony had afternoon sun and was perfect for relaxing after a round of golf. We had meals I the hotel. Also excellent we did not do much else as it was a mini break mainly for golf but a car is pretty much essential I think. GuillermoVergel, Director de Recepción at The Residences Islantilla Apartments, responded to this review Dear Morag,We want to thank you for your visit and your review. It was a pleasure to had you here with us, and we will be happy to receive you again!About the afternoon sun, we will always do our best to provide to satisfy your needs and if it's in our hand, we will do it!Thank you very much for all and have a nice day,Sincerely,

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