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Vila Gale Isla Canela

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Vila Gale Isla Canela

locationIsla Canela - Ayamonte, Costa de la Luz

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About Vila Gale Isla CanelaAbout Vila Gale Isla Canela

Location

Ideal for beach holidaymakers, this hotel is located in Ayamonte and is not far from a beach. It is about 6 km to the centre. Guests can reach the nearest shops in about 6 km.

Facility

The hotel has 6 lifts and features 300 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a currency exchange service and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, room service (for a fee), a laundry service and a page service. Active guests can make use of the bicycle hire service to explore the surrounding area. A flip chart and pens are available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. There is also a safe and a minibar for an additional fee. Other features include a telephone, a flatscreen television with satellite channels and WiFi (no extra charge). A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a baby bath. 10 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. There is a poolside snack bar as well. The hotel offers outdoor sports, including bocce, volleyball and Nordic walking or, for a fee, golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga and pilates. Various wellness options, such as a spa, massage treatments, aromatherapy and a reflexology massage, are offered for a fee. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The dining area includes a non-smoking restaurant and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Vila Gale Isla Canela Amenities at Vila Gale Isla Canela

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Wifi

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Bocce

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Darts

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

200 m

City Centre

6 km

Shopping opportunities

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

869

Very Good

800

Average

264

Poor

103

Terrible

87

Recent Reviews: 2123

  • User:David W

    Trip type: Couples

    OK but certainly not worth the Money we paid.

    rating21 Oct 2025

    There was meant to be a kettle in the Room, we had to request this & I was told that our room category did not get a kettle, 20 mins later reception phoned to say they found a kettle, well let's just say the kettle had inches of rust/corrosion at the bottom, 2 days later after speaking to our Jet2 rep David a new kettle arrived. Its €6 per day to use the in room safety box which for 13 days is €78 which considering most Hotels charge €2 or €3 per day is daylight robbery(pardon the pun). Our Room was 534 which had a nice view over to Isla Christina. However our neighbours in Room 500 had a dog which regularly done a Pee Pee on their Balcony so do the Cleaning staff use the same Mop & Sweeping brush on their Room then come clean my room with same Sweeping brush, in 14 days our bedroom didn't get floor Washed or mopped & only washed bathroom floor a couple of times after telling them we had some Ants in Bathroom. We didn't know this was a dog friendly hotel & often found dog Pee Pee in Elevator, stupid to put Dogs in rooms on high floors. Food at Breakfast & Evening meal OK always fresh fish & meat being cooked but cooked vegetables were often cold as not kept on hot & one day the French fries/Chips were still frozen but overall OK. Because it was end of season plenty of Sun loungers around the pool area & pool area very clean. I don't think I would revisit this hotel preferring the Vila Gale or Melia nearby. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Davidwu,Thank you very much for your recommendation.We're pleased you appreciated our well-maintained pool area and found ample sun loungers during your visit. Our team takes pride in keeping these spaces clean and welcoming for all guests.That said, we sincerely regret that some aspects of your experience fell short of your expectations. Please know we consistently review our service protocols to ensure alignment with our standards. Regarding facility access, we always aim to communicate policies clearly while maintaining flexibility where possible.Finally, we're glad room 534 provided enjoyable views of Isla Christina. Many guests find our variety of room perspectives enhances their coastal experience.We hope we have the opportunity of seeing you again in the future.Kind regards,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Mark H

    Trip type: Family

    Enjoyed our visit and would like to go back

    rating07 Oct 2025

    Staff VERY friendly and professional. Meals excellent,varied and plentiful, catering staff all VERY hygienic.Outdoor pool very nice didn't use indoor pool too warm outside.Short distance to the beach.Entertainment on every night. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Markhq,Thank you for choosing our hotel.It is wonderful to hear you had such an enjoyable stay at Playacanela Hotel.We're delighted our team's welcoming attitude and professional service made such a positive impression. Our chefs take pride in crafting diverse menus using fresh ingredients, and we're thrilled you appreciated both the meal variety and our catering team's high hygiene standards.The outdoor pool area with its slides is indeed a guest favorite during warmer months, and we're pleased you found our beach proximity convenient for seaside strolls. Evening entertainment under the stars completes the holiday experience we aim to provide.We look forward to welcoming you back. Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Jenny C

    Trip type: Family

    Relax and Fun

    rating21 Sept 2025

    Nice hotel, good location, the food was good, but it could be some improvements (sometimes we need to wait to have eggs or grilled meat).The pool area was fantastic. The bar and services were great. The entertainment team was fantastic. From Gonçalo and José to the ladies the entire team. Their friendliness and good spirits were contagious. They made our stay a lot of fun and made us feel very welcome. Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Jennycr,Thank you for this positive review of your stay with us.We're delighted you enjoyed our facilities and services during your stay.Our team takes pride in maintaining our pool areas and ensuring varied dining options, though we regret any delays you experienced during peak service times.Moreover, we're thrilled our entertainment staff contributed positively to your experience and that our location met your expectations for convenience.We look forward to seeing you again.Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:nrcreis

    Trip type: Family

    Amazing

    rating30 Aug 2025

    Very pleasant holidays. Excellent value for money , the location is greatand the entertainment team does a fantastic job Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Guest,Thank you for such a positive review.We're delighted you enjoyed your stay at our beachfront resort.Our team takes pride in offering memorable holidays through our prime location near the sandy beaches and dedicated entertainment programming. It's rewarding to know you found excellent value in our facilities like the pool complex with slides and multiple dining options.We look forward to welcoming you back. Best wishes,Juan Pablo PioliPlayacanela Hotel, Manager

  • User:Julia Y

    Trip type: Couples

    Lovely hotel, very few Brits

    rating27 Jun 2025

    Came here for two weeks on half board. Although we’d not upgraded from a basic double we were given a one bedroom apartment on the top floor. We faced west and great views over the marshes.Hotel very smart and food good, very noisy restaurant with a lot of loud Spanish family groups . Pool area lovely, beds cordoned off until 10 am!!Supermarkets near and beach wonderful.Heard very little English spoken. Area very quiet, few eateries at Marina and, warning everything stops for siesta including buses! Hotel- cmanager, Owner at Playacanela Hotel, responded to this review Dear Julia,Thank you for taking the time to share your detailed feedback about your stay.We are delighted that you received a complimentary upgrade to a spacious apartment on our top floor. The accommodation, combined with the west-facing vistas across the natural landscape, certainly enhanced your experience.Regarding your feedback about the dining experience and pool access, we apologize that some aspects of your stay did not meet your expectations. Our staff members are always available to assist guests in finding quieter dining times or alternative seating arrangements.Nonetheless, we are pleased that you appreciated our prime setting. The proximity to retail establishments and the pristine shoreline makes our location particularly convenient for guests.We would be delighted to welcome you back for another stay.Best regards,Juan Pablo PioliPlayacanela Hotel, Manager

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