Best Benalmadena

Recent Reviews: 3015

• User:John J

  Trip type: Family

  After wedding 5 day celebrations with family and friends

  11 Oct 2026

  We've used Best Hotels in several parts of Spain and Andorra. Never been disappointed yet. Food choice is very adequate. The Staff are professional from Reception, Bars, Restaurant right across the board to cleaners and bedroom stewards. I recommend Best Benalmadina to anyone planning their Hols Pilar Rios, Marketing at Best Benalmadena, responded to this review Dear John J,Thank you for your kind words regarding your recent stay at Best Benalmadena. We are delighted to hear that you enjoyed your wedding celebrations and appreciated the professionalism of our staff across various departments. It is wonderful to know that our food choices met your expectations. Your recommendation means a lot to us, and we hope to welcome you back for another memorable stay in the future.Best regards,Best Benalmadena

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• User:yoda9133

  Trip type: Family

  Enjoyed our stay.

  11 Oct 2026

  We stayed at the hotel on a all inclusive package. Our room was a deluxe one at the front of the hotel and was great with fantastic views along the coast.. The hotel is very clean and the staff helpful. Great service at the bar. The meals were quite good with plenty of choice and quite varied. They also had a station where they cooked various dishes in front of you. Plenty of room round the pool and a nice quite beach nearby. This hotel is situated just on the edge of all the hustle and bustle so we found it nice and peaceful. I see there has been a few reports of people being ill and blaming the food.. in my opinion this could well be bugs transferred by other residents so please use the ample sanitizers spread around the hotel. Staff were really thorough about cleanliness. We had a private transfer from Malaga Airport which was great and only took 20 minutes. Pilar Rios, Marketing at Best Benalmadena, responded to this review Dear yoda9133,Thank you for taking the time to share your thoughts about your recent stay with us at Best Benalmadena. We are delighted to hear that you enjoyed your experience and appreciated the fantastic views from your deluxe room, as well as the cleanliness and helpfulness of our staff. It is gratifying to know that our bar service and the variety of meals met your expectations, particularly the live cooking station which is a guest favorite.We also recognize your concerns regarding the reports of illness and appreciate your understanding that hygiene is a shared responsibility. We strive to maintain high standards of cleanliness and provide ample sanitization options throughout the hotel. Thank you for acknowledging our staff's efforts in this regard. We hope to welcome you back in the future for another relaxing stay.Best regards,Best Benalmadena

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• User:paulgguildford

  Trip type: Couples

  Food poisoning

  10 Oct 2026

  Hotel was ok but second day in I got food poisoning as did many others would give this place a miss

• User:Flyer30068302933

  Trip type: Couples

  A week in the best Benalmadina.

  10 Oct 2026

  Hotel and rooms clean and staff ok. Food was cheap quality mainly pasta , chicken and pork.Meat and fish when available was frugal. Pasta sauces were out of a tin and runny. Wife had sickness and diarrhoea. Pilar Rios, Marketing at Best Benalmadena, responded to this review Dear Guest, Thank you for sharing your feedback. We regret that your overall impression of our hotel did not fully meet your expectations, although we are pleased to know that you appreciated some aspects of your stay. We are sorry to hear that your wife felt unwell and sincerely hope she has fully recovered. Gastrointestinal symptoms can have various causes. However, we would like to reassure you that the hotel strictly complies with all Spanish health, hygiene and food safety regulations, with established preventive protocols, regular controls and analyses carried out by accredited external laboratories, as well as sanitary inspections, all of which have consistently produced satisfactory results. We appreciate your comments and will continue working to improve our guests' experience. Kind regards, Hotel Best Benalmádena

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• User:Emma M

  Trip type: Friends getaway

  Lovely Staff & Diahorreah

  09 Oct 2026

  Overall, we had a lovely stay, and there were plenty of things to praise. The staff were genuinely lovely, particularly those working in the bar. A special thank you to Vangie for singing on my birthday - such a thoughtful touch that made the occasion extra special. ??The cleaners deserve a special mention, too. The hotel looked spotless, and the pool area was lovely, with a huge amount of effort going into keeping everything clean and presentable. The views were gorgeous, and the drinks were refreshingly cheap.The shower, however, deserves its own review. The water pressure was so powerful I’m fairly certain it removed several layers of skin and blew my freckles clean off. I've never known anything like it. Not in a good way. One small disappointment was that towels weren’t replaced as regularly as we would have liked.Unfortunately, my party came down with horrendous diarrhoea andduring our stay. Thankfully, it lasted around 24 hours, but it was certainly not the holiday experience we had in mind.I want to be fair. The hotel appeared spotless, the food and restaurant seemed lovely, and the pool area was clearly well maintained. However, this is something the hotel really needs to investigate and address. From conversations with other guests, it appeared that we were far from the only ones experiencing the same symptoms. Several people I spoke to seemed to be going through exactly the same thing, which raises concerns that this may be an ongoing issue rather than an isolated incident.Of course, I cannot say what caused the illness, and I wouldn't want to make accusations without evidence. It could have been a virus circulating among guests, but when so many people appear to be affected, it needs to be taken seriously.It's a real shame, because there is so much to like about this hotel, and the staff deserve credit for the effort they put in.I want to return next year but need more reassurance.

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