Hotel Alay

Name: Hotel Alay
Address: Avenida de Alay 5 29630 Benalmádena Málaga, Costa del Sol, spain
Telephone: +44-204-505-9777
Rating: 3.8

Benalmadena, Costa del Sol, Spain

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About Hotel Alay

location

This modern luxury hotel is ideally situated directly next to a fine sand beach and in the centre of Benalmadena's tourist area. The marina and the lively promenade are only a few steps away. An abundance of shops and entertainment venues are also located in the immediate vicinity. Worthwhile excursions include Málaga which is only 15 km away.

facility

Guests have a choice of 5 suites, 1 single room and 241 double rooms located in a 5-storey main building and a 12-storey auxiliary building. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector and fax machine is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The freshwater pool complex includes heated outdoor pools and a children's area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis, golf and fishing are available. Water sports enthusiasts are offered diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and aerobics. A sauna, massage treatments and solarium are available in the wellness area. An entertainment programme and a dance club are also options for entertainment.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A delicious and varied buffet is prepared for breakfast and dinner. There are meals available for those with special dietary requirements: diet meals and vegetarian dishes. The hotel also offers special catering options.

Amenities at Hotel Alay

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Massage
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  Salon
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Hairdryer
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  Minibar
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  TV
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  Room service
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Tanning Studio/Solarium
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  Events

Location

Around this property:

Beach

50 m

Shopping opportunities

50 m

Restaurants

50 m

Bars / Pubs

50 m

Nightclub

50 m

Public Transport

150 m

Golf Course

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

449

Very Good

361

Average

238

Poor

117

Terrible

Recent Reviews: 1255

User:Thomas M
Trip type: Couples
Unhelpful reception staff
09 Oct 2026
Basic hotel , breakfast ok , asked to pay extra for balcony ,asked to extend room on last day , asked to change pool towels , responses were all met with a negative unfriendly response from the unsmiling unhelpful male reception staff .Understand there may have been reasons for requests to be turned down however the attitude of the staff when responding was very negative.hotel itself had nice areas and the bar staff were very nice , breakfast was basic and unappealing.Hotel itself had well situated very near marina which was a plus .
User:Anna-Marie S
Trip type: Couples
Location only real good thing
09 Oct 2026
Quite disappointed given the other reviews. The location is fabulous, however the atmosphere is dull and a very old clientele. The rooms were ok however if you’re on floor 7, don’t expect your toilet roll to be replenished, we had to ask reception for some more. Please be careful when speaking to reception as a couple were helpful (especially the guy from Yorkshire) however most of the others were ‘computer says no’. Breakfast was decent though and sets you up for the day. Swimming pools are ‘cute’ but should NOT be called swimming pools.
User:Joanne B
Trip type: Couples
Lovely hotel
12 Sept 2026
Lovely hotel. Great location. Good value.Decor & furniture in communal areas delightful.Good book exchange (I always love a good one of those!)Staff were pleasant with a "hola" when they saw you.Rooms spacious! Loads of electric sockets! Air conditioning worked well. Take a travel kettle & tea/coffee bags if you want a drink in your room. There is a useful fridge though. Lovely toiletries supplied & hairdryer.Food nice. Maybe a bit repetitive but we always found something we liked.I'm not a swimmer, but saw the pool we were near used frequently. (There are two).They are still working on an hotel nearby, but we hardly heard it & spent an interesting few minutes watching the skilled crane driver lifting supplies to the top floor!There are some "so so" remarks about the Victory Corner attached to the hotel, but we loved sitting outside watching football. Inside was very clean & colourful.Mateus who runs it was nice. Pizza was nice too!
User:Timmo1965
Trip type: Couples
Not sure how this hotel gets negative reviews.
05 Sept 2026
Arrived on Wednesday for a 7 night stay with my partner having stayed here 3 years ago with my niece.After reading several “ bad reviews” I was a little nervous that I’d chosen this hotel again, but it’s been absolutely great.Rooms are basic but fully functional, breakfast more than adequate, staff unbelievably good & a fantastic location. I can highly recommend this hotel & everything it showcases, my partner was dubious but has already said he’d like to return.
User:slulu09
Trip type: Family
Great hotel
04 Sept 2026
First time staying in Benalmadena and we loved the hotel. Rooms were comfortable and clean, breakfast and evening meal were very good and the location is brilliant. Only used the pool area once as we prefer the beach but didn’t have to rush to get sunbeds. We had a side sea view which was lovely, did hear some noise at night after the entertainment had finished but that’s to be expected when on a road that a lot of people pass by and that has bars close by so we didn’t mind. Agree with other reviews that some drawers in the room would be good but plenty of wardrobe space. Overall a great first stay!