Las Rosas de Capistrano

Recent Reviews: 252

• User:Craig B

  Trip type: Family

  Excellent Apartments, Frustrating Service

  25 Jul 2026

• User:SIMONE S

  Trip type: Couples

  Another Fabulous Stay

  11 Jul 2026

  Our second visit the Las Rosas. Lovely apartment. Clean and spacious. Everything we needed to make our stay great. Love having the 2 Supermarkets on ths door step for supplies. We love the walk into town and have got to know the owners of a few bars on the way . Rafael and Maria are very welcoming and nothing is a problem for them .. don't be afraid to ask advice on the area . The pool is clean and welcoming. Haven't eaten there but had drinks. We have booked to come back end of year and 2 times next year ... it really is our home from home

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• User:Susan G

  Trip type: Family

  No air con in bedrooms

  03 Jul 2026

  I read some reviews before I went and most seemed favourable. At no point ever did anyone mention there was no air con in the bedrooms (there is a review on now, but that was posted whilst we were there) We had quite a few issues but if there was air con we could have prob put up with some of the issues. So ……. Apartment - dated, needs a deep clean, lots of bugs which you get in hot countries but I think the maids should service more than than the once turnaround clean and this might help with this problem. On arrival there were approx 20 dead bugs on my daughter’s bed, This should have been resolved by a check by the management after the changeover clean. Kitchen is well equipped, Shower ok shower head isn’t that good. Beds are like laying on a slab of concrete with a bag of cement for a pillowThe heat in the bedrooms is unbearable in 30’heat. The air con unit is in the living room and even with the bedroom doors open it does not serve the bedrooms. There is a fan in the bedrooms which blows the hot air around. I spent the first night sleeping on the settee which after paying £1800 I was not impressed at. The wardrobe doors come loose when you open. The small bedroom with the double bed is badly designed so you can’t access the wardrobe unless you crawl on top of the bed Or move the side table from the other side and move the bed. The first night when we arrived at 9pm we couldn’t get into our patio as the key wouldn’t work in the gate lock. My daughter had to climb over the fencing so she could open it from the patio. We resolved this by never locking the gate The door to the apartment is also tricky to open. Pool area The 2 pools were fine Bit of maintenance needed but ok. However it’s not ok to have only 4 fixed parasols at the main pool and 2 fixed parasols at the second pool. The owners should buy at least 6 more for each pool,Some sunbeds are broken but of course management know about this as some reviews have said this already. The walk into town was not 20-30 mins. There were 2 areas to visit one area might be that but the main part of Nerja where all the pretty streets and restaurants is much further and let’s be honest who wants to walk far in 30’heat. There is a bus near the apartments which is great but you can’t get one back so you have to get a taxi back every night. I telephoned the jet2 line approx 11pm and said I wanted to be moved. They said they would get the local rep to ring me the next day which she did. She found a hotel but said it would cost me a £1000.00 as the Rosa’s apartments wouldn’t contribute or waive part of what I’d paid as I hadn’t gone to them first. As they are aware they weren’t there They go home at 6pm. There was only one option and that was to ring jet2. When I spoke to the Rosa’s reception the next day she said I should have spoken to her. I explained again she wasn’t there and how could she possible put air con in the bedrooms? Or change the mattress etc she said he mattress are new. Im not sure why that means the mattresses are now not hard??? She said as did the jet 2 ref that it doesn’t say on the website the air con is in the bedrooms No it doesn’t it says there is air con. This means jet2 and the Rosa’s apartments are disingenuous. They deliberately didn’t say this. They moved us to a different apartment in the same block. This was slightly better as the main bedroom was very big so the hot air had more space to move around. One morning at 5am we were awoken by a group of Irish people who decided it would be nice to sit on their balcony for an hour and speak very loudly. I went out and told them to be quiet twice. This is not Rosa’s faultA woman there told us when she opened her wardrobe birds fell out. I don’t normally write bad reviews but I wasn’t happy after spending £1800 on this

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• User:Terry C

  Trip type: Couples

  Give it a miss.

  27 Jun 2026

  This hotel offers no services at all. No cleaning , no bin emptying, no bed making and only 3 small toilet rolls upon arrival then you must buy your own. Incredibly poor. The bar which is average at best even closes all day every Thursday. Every morning you gave to carry your own sunbed to your chosen location. Usually up steps! Not easy for a 70 year old. Reception closes for 2 or 3 hours every afternoon so if you arrive then you have to get your own room key from a keysafe.Facilities in room like cooked fridge utensils very good. Supermarket next door is first class.Verandah very good except that you have to sweep all the bird poo up yourself every day. Location ok but still a long walk to most restaurants . We were averaging 17000 steps per day.Would definitely never return to this complex although nerja itself is very nice. Overall i would say avoid and try to find somewhere with a bit more of a holiday vibe.

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• User:Louise W

  Trip type: Couples

  Would not return I don’t go on holiday to clean & empty bins

  27 Jun 2026

  Good points: spacious apartment with well equipped kitchen, nice snack bar area. Quiet location. Beds are reasonably comfortable. Excellent supermarket next door.Not so good: 20-30 minutes walk into town along a very busy, noisy road - not pleasant. There is no air conditioning in the bedroom only a noisy ceiling fan which is useless, there is air conditioning in the lounge but it is very much needed in the stifling bedroom. Sun loungers are terribly uncomfortable and there are not enough. White plastic ones with no mattress or the old style blue mesh ones. They seem very old, some are broken, stained. No one cleaned them during our fortnight there. Someone cut their leg on a broken one and the blood stayed on the lounger for 2 weeks and was still there when we checked out. Pools are ok but receive no maintenance so are littered with plant debris and water is not checked. No one helps you to your room when you arrive, you are given a bunch of keys and a rough map of the complex to find your apartment by yourself. We arrived at 11.30pm and had to retrieve keys from key safe. Our sheets & towels were changed twice during our stay but there is absolutely no cleaning service. You are expected to empty your bins, mop out the shower and wipe down sinks & surfaces. I have never ever experienced this before and it was awful, complete lack of care. You also have to buy your own toilet rolls. Some holidaymakers complained of cockroaches in their apartments but, luckily, we didn’t have any.Nerja itself is very nice and has lots of lovely restaurants and some fantastic views but I would choose different accommodation next time

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