Marbella Club Hotel

Recent Reviews: 1176

• User:Cristina R

  Trip type: Family

  Relaxing getaway at the Marbella Club

  19 Sept 2026

  We had a wonderful stay at the Marbella Club, it was very relaxing and the experience was truly one-of-a-kind. We highly recommend for a long weekend getaway!

• User:Selina A

  Trip type: Family

  Marbella club hotel

  14 Sept 2026

  Our stay at Marbella Club was truly unforgettable. From the beautiful surroundings and exceptional food to the pool, beach, and incredible service, everything felt so special.What really made our stay memorable was the people. Sergio was absolutely wonderful—so kind, attentive, and genuinely caring with our children. Our kids loved him and were always so happy to see him. He was incredibly thoughtful and patient, and his warmth really stood out to us.Angel at reception was always so happy to see the kids and made them feel so welcome every time we passed by. Nizar was also extremely kind and helpful, and Carlos at the club gate was always friendly and welcoming. We truly appreciated all of them.The entire housekeeping team was wonderful and always so helpful. The beach staff and waitresses were also exceptional. They went above and beyond with our children, even providing beach toys and offering fresh fruit and delicious, healthy snacks for the kids. Those little thoughtful touches meant so much to us.The food throughout the hotel was delicious, the pool was beautiful, and the beach was absolutely perfect for a family vacation. There is something very special about Marbella Club—the elegance of the property combined with the warmth and genuine hospitality of the staff.A heartfelt thank you to the entire Marbella Club team, especially Sergio, Angel, Nizar, Carlos, the housekeeping team, and the wonderful beach staff. You made our family feel so welcomed and cared for, and you helped make our time in Marbella truly unforgettable.We cannot wait to return. ?? Eduardo Seisdedos, Director General at Marbella Club Hotel, Golf Resort & Spa, responded to this review Dear Selinaa598,Thank you for your wonderful words and for choosing Marbella Club. It is a pleasure to know that you and your family had such a memorable stay with us. What makes me especially proud is reading your recognition of our team. Sergio, Angel, Nazar, Carlos, our Housekeeping colleagues, and the beach team will be delighted to know they helped make your holiday so special.Creating genuine and personal experiences for our guests, especially families, is at the heart of what we do, and it is rewarding to know that these small touches made a difference during your stay. Thank you again for your kind feedback. We look forward to welcoming you and your family back to Marbella Club very soon.Warm regards,Eduardo Seisdedos Area Hotel Manager

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• User:joaquimn442

  Trip type: Family

  The best hotel experience of my life

  08 Sept 2026

  Our stay was absolutely flawless. This is genuinely the best hotel I have ever stayed at. The attention to detail is remarkable across the board—from the stunning landscaping to thoughtful touches like housekeeping organizing our charging cables with neat straps.The entire team was exceptional: warm, welcoming, and always eager to help. A special shout-out to Carlitos at the beach for making our days even better.Thank you, MCH, for an unforgettable stay! Eduardo Seisdedos, Director General at Marbella Club Hotel, Golf Resort & Spa, responded to this review Dear Joaquimn442, Thank you for taking the time to share such wonderful feedback about your stay at Marbella Club. We are honored to know that you consider this the best hotel experience of your life. Creating unforgettable memories through genuine hospitality and attention to detail is what we strive for every day, and your kind words mean a great deal to all of us. It is especially rewarding to hear that you noticed the little touches throughout your stay, from our gardens and surroundings to the care shown by our Housekeeping team. We will be delighted to share your recognition with Carlitos! Thank you once again for choosing Marbella Club. It was a pleasure to have you with us, and we very much look forward to welcoming you back for another unforgettable stay. Kind regards,Eduardo Seisdedos Area Hotel Manager

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• User:Hello B

  Trip type: Family

  Expected a Relaxing Holiday, Received Two Sleepless Nights

  26 Jul 2026

  We had been looking forward to this holiday for a long time, which is why we are especially disappointed with our experience.On our first night, we were given a room where the bathtub was covered with hair, which was a very unpleasant first impression. Even more frustrating, a family of birds had built a nest directly outside our room door, making it impossible for us to sleep. As a result, neither we nor our two young children (aged 2 and 4) were able to get any proper rest.The following day, I reported the issue, and the staff were very kind and helpful. They immediately offered us another room, which we appreciated. Unfortunately, this room overlooks the bar, and we had to listen to loud music and the evening entertainment until 11:30 p.m. Once again, our 2- and 4-year-old children, as well as ourselves, were unable to get a good night’s sleep.I would like to emphasize that the staff, especially the colleague who assisted us, did everything they could to help, and everyone has been friendly and professional throughout our stay. However, despite their efforts, we are extremely disappointed. Considering the significant amount we paid for this holiday, we expected to be able to relax and enjoy a peaceful stay. Had we known in advance that we would spend both nights without being able to sleep properly, we certainly would not have chosen this hotel.In addition, the soundproofing of the rooms is very poor. Every noise from the corridor can be heard clearly, and we could also hear conversations and other sounds from the neighboring rooms, making it even more difficult to rest. Eduardo Parras, Director General at Marbella Club Hotel, Golf Resort & Spa, responded to this review Dear hellob186,Thank you for taking the time to share your feedback following your recent stay with us.First and foremost, I would like to sincerely apologize that your holiday did not begin as expected and that your first few nights were affected by issues that impacted your ability to rest comfortably.From my understanding, our team addressed the concerns raised during your stay as promptly as possible. A room change was arranged immediately, and our colleagues remained available throughout your visit to assist in any way they could. I also understand that a compensation gesture was agreed upon and accepted during your stay. Nevertheless, Regarding the birds' nest located outside the room, I would like to inform you that local environmental regulations protect nesting birds, and therefore we are not permitted to remove active nests. While we understand that this may occasionally cause inconvenience, we are required to comply with these legal obligations and support the protection of local wildlife.I would be delighted to speak with you personally at your convenience in order to gain a better understanding of everything. Looking forward to hearing back from you. Kind regards, Eduardo Seisdedos Hotel Area Manager

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• User:francesm1991

  Trip type: Family

  Style over Substance – Not the Marbella Club We Expected

  20 Jul 2026

  I’m sure that, in its heyday, Marbella Club was a truly beautiful and distinguished property. Sadly, our experience felt more like style over substance.For anyone looking for an elegant, tranquil and genuinely discerning hotel, this may not be the right choice. Breakfast was consistently hectic and chaotic, with the terrace struggling to accommodate guests when the hotel was at full occupancy. We appreciate that the outdoor setting and surrounding nature mean birds can occasionally make a mess. However, being shown to a table covered in bird faeces, despite paying approximately £3,000 per night, was unacceptable. Even after we highlighted it to staff, no meaningful effort was made to clean the table properly or replace the linen.The food across the property was generally good, and the pool staff were undeniably attentive. However, as the stay progressed, we found ourselves continually lowering our expectations.There was very little sense of personalised service. Rather than feeling valued as individual guests, the experience felt transactional, as though the focus was simply to move guests through as efficiently and profitably as possible.The rooms are also in need of refurbishment. On arrival, we were allocated a room below the category we had booked and paid for. Reception initially tried to explain that room categories were based on size rather than the photographs displayed online. After I produced our reservation correspondence and demonstrated that the room was incorrect, the hotel eventually acknowledged the mistake. We then waited approximately three hours while the correct room was prepared.Marbella Club may appeal to those looking for an Instagramable backdrop where they can showcase their latest luxury purchases, pay a premium and move on. However, beneath the image, we found the hotel lacking the understated elegance, refinement and genuine hospitality its reputation suggests.The sense of old-world class now feels more like a memory of a bygone era than the reality of the current guest experience. Eduardo Parras, Director General at Marbella Club Hotel, Golf Resort & Spa, responded to this review Dear Francesm1991, Thank you for taking the time to share your feedback. I am sorry to learn that your stay did not meet your expectations, particularly regarding the breakfast experience, the room allocation upon arrival, and the level of personalised service you felt was missing.Please accept my sincere apologies for these shortcomings. I was especially concerned to read your comments regarding the feeling that the experience was more about image than genuine hospitality. This is not who we are, nor what we strive to represent. At Marbella Club, our priority is that every guest feels genuinely welcomed, valued, and cared for throughout their stay, and I regret that this was not the impression you left with. I would appreciate the opportunity to speak with you personally to better understand your experience and the areas where we fell short. Should you be willing to do so, please contact us directly and I would be delighted to arrange a phone call at a time that is convenient for you. Kind regards,Eduardo Seisdedos Area Hotel Manager

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