Ona Club Bena Vista

Recent Reviews: 200

• User:JP2303

  Trip type:

  Good accommodations in a convenient location

  25 Sept 2026

  We have used Club Bena Vista for 30 years and was once a Gold Crown resort but now only Silver. That said, the accommodations are generally in good order but now need updating to support their Silver status. Hotel Manager, Owner at Ona Club Bena Vista, responded to this review Hi,A big thank you for your review: We truly appreciate it.We are delighted that you find our apartments comfortable and appreciate the convenient location, just a short walk from Saladillo Beach and surrounded by our landscaped Andalusian gardens. It is also wonderful to hear that our team's service, the cleanliness, and your sleeping comfort all met your expectations.We note your observations about the resort's classification and the need for modernisation. Our apartments reflect traditional Andalusian architecture with their whitewashed walls and terracotta tiles, and we strive to maintain them in good order to match their charm. We are sorry that this did not fully align with your expectations this time.Having guests return for three decades means the world to us, and we are glad the location still works so well for your stays.Thanks again!Until next time,Ona Club Bena Vista

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• User:Teuchter2015

  Trip type: Solo travel

  Stay clear of Ona Hotels

  01 Sept 2026

  Stay away. Place needs gutted . Stained furniture very basic kitchen equipment and an office that’s hardly opener certainly never answers your calls . No change of towels or sheets . Had to ask for toaster etcBena Vista is lovely but rent from Diego at Dima Bena Vista . His apts are well maintained . Hotel Manager, Owner at Ona Club Bena Vista, responded to this review Hi, Thanks for taking the time to share your review.We're delighted that you found Bena Vista itself a lovely destination. Its charm is something we truly appreciate sharing with our guests.We are sorry that several aspects of your stay fell short of your expectations. Our apartments are designed in the local Andalusian style, and while our kitchens come equipped with a fridge, oven, microwave, and toaster, we regret if the equipment seemed too basic for your needs. Regarding towel and linen changes, our policy provides fresh replacements every four nights for stays of that length, with longer-stay arrangements also available. As for reaching our team, reception is open Monday to Saturday from 09:30 to 18:30 and Sundays from 10:00 to 15:00, and we regret any difficulty you experienced outside those hours.We're glad the beauty of the area left a positive impression.We hope to welcome you back for an improved experience. All the best,Ona Club Bena Vista

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• User:kmajdoub

  Trip type: Family

  Stay away at all cost

  02 Aug 2026

  Location is great apart from that the place is old, outdated, super dirty, bedding is super old, pillows with stains, sofas super nasty, it feels like you are at homeless shelter. 0 value to what we paid, aside from its location the place has nothing to offer. Stay away from this place. Hotel Manager, Owner at Ona Club Bena Vista, responded to this review Hi there, We're very sorry that things didn't go as planned and we appreciate you letting us know about your experience.We're glad you appreciated our prime location near Saladillo Beach and landscaped gardens.Our team follows structured cleaning protocols based on stay duration, with linen changes scheduled every 4 nights. We take maintenance seriously, as shown by our required damage deposit system to ensure property upkeep. Our Andalusian-style apartments with kitchenettes and pool access aim to provide authentic local living at competitive rates.The private gardens and terrace views remain our guests' favorite features for relaxed stays.We hope to welcome you back for an improved experience. All the best,Ona Club Bena Vista

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• User:Jessica P

  Trip type:

  5 STARS! Home away from Home

  15 Jun 2026

  ????? A Home Away From Home – The Best Apartment Stay in MarbellaAfter spending two incredible weeks at BuenaVista, I can honestly say this was one of the most memorable stays I've ever had. From the moment I arrived, every member of the team made me feel less like a guest and more like family.The staff were beyond exceptional. The front desk team was always warm, welcoming, and eager to help with anything I needed. Housekeeping was impeccable, keeping everything spotless while respecting my privacy, and management consistently went above and beyond to ensure my stay was comfortable and enjoyable. Their genuine kindness and attention to detail made all the difference.I would recommend BuenaVista to absolutely everyone—whether you're traveling solo, as a couple, with friends, or with family. It truly offers something for everyone and, in my opinion, is one of the very best apartment accommodations in Marbella.The location couldn't be more perfect. Everything you could possibly need is within walking distance: wonderful restaurants, grocery stores, beautiful golf courses, shops, and local attractions. One of my favorite discoveries was Pachamama Restaurant, right around the corner. It was the perfect place for delicious dinners, dancing, laughter, and creating friendships and memories that will last a lifetime.BuenaVista gave me so much more than a place to stay—it gave me a sense of home. Leaving was the hardest part of the trip.If you're considering where to stay in Marbella, don't hesitate. Book BuenaVista. You won't regret it.Thank you to the entire BuenaVista team for making these two weeks so special. I can't wait to return. ?????????????? Hotel Manager, Owner at Ona Club Bena Vista, responded to this review Hi there Jessica, Thanks for sharing your amazing feedback with us. We appreciate it!We're thrilled our team's warm hospitality and attention to detail made you feel at home ??. It's fantastic you enjoyed our prime location near Saladillo Beach and local attractions like Pachamama Restaurant. Our Andalusian-style apartments with private gardens are designed to blend comfort with authentic local character.Knowing our cleanliness standards met your expectations makes us proud. We're honored to be your home away from home in Marbella.See you again soon.Take care,Ona Club Bena Vista

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• User:Heather C

  Trip type: Couples

  Okay- not very well thought out from the company

  01 Mar 2026

  We arrived on our first day ready to check in at reception and found no one there! The doors were shut with metal doors over them. We waited a good hour sat outside on the steps with all our luggage trying to call different people and even trying the emergency numbers on the door and still no luck when eventually someone turned up and said they were out cleaning the rooms?! Should there not be someone else doing this and someone on reception 24/7?! This was our first day and we only went for 3 days so we’re annoyed at the wasted time. We got to the room and it was lovely apart from the bath/shower which was covered in hair and dirt presumably from the last people that stayed there. We were also told that if we checked out before 10am to just leave our keys on the table in the room as the doors self locked when you shut them. We did this until we realised that we needed one of these keys to actually get on to the main road out a gate!! So at 5am we were having to climb over the gate with our luggage to get out as we had left our key and the room had locked! Reception doesn’t open till 10am. Hotel Manager, Owner at Ona Club Bena Vista, responded to this review Hi Heather,Thanks for taking the time to review your visit.We're thrilled you enjoyed our Andalusian-style rooms and convenient location near Saladillo Beach ???.We apologize for the delayed check-in during our housekeeping hours, though our reception team is available daily from 9:30 AM to 6:30 PM. Regarding the bathroom cleanliness, our protocol includes thorough cleaning between stays, and we'll reinforce this process. The key situation at check-out was due to our secure self-locking system designed for guest safety.Your praise for the peaceful sleep quality and proximity to Estepona is much appreciated!We hope to welcome you back for another visit.All the best,Ona Club Bena Vista

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