Pierre & Vacances Resort Terrazas Costa Del Sol

Recent Reviews: 1665

• User:chris b

  Trip type: Family

  Disgusting Horrible Damp HAIRY

  27 Feb 2026

  If your ENGLISH do not book this hotel. Arrived to be greeted with rudeness. Hotel is ran down/falling apart. Rooms are damp/ hairy pillows/ hairy mattresses, doors do not lock! Looks like the doors have been kicked in. Got switched rooms twice with the same thing in each room. Was charged for 4 nights when stayed for two before being moved hotels.If you want to go anywhere you will need a CAR location is in the middle of no where with no shops around. I repeat this is the most foul place I have ever stayed!! Hotel Manager, Owner at Pierre & Vacances Terrazas Costa Del Sol Resort, responded to this review Dear Chris,Thank you for sharing your experience with us.We are truly sorry to hear that some aspects of your stay did not meet your expectations.We regret the challenges you encountered during your visit. Our team is always available to address any concerns on site, and we take your comments into consideration for future improvements. All our accommodations feature secure locking systems, and our housekeeping team maintains high standards throughout the property. Our reception operates 24 hours during peak season to assist guests with any needs that may arise.The village offers convenient amenities including an on-site mini-market and restaurant, while our location provides easy access to the beautiful Costa del Sol region.We hope that you will allow us the opportunity to welcome you back in future.Best regards,E.Ecija, General Manager

  Read more

• User:411williamy

  Trip type: Couples

  Ok for short stay.

  25 Dec 2025

  Firstly you need a car. It is closer to Gibraltar than Malaga. Secondly you need to be able to walk. There are no lifts and you may be upstairs with great views or below ground level with no view. Thirdly in low season reception is closed between 3pm & 5pm behind locked gates so no point in arriving between these times. Bring your own tea towel, toaster, cork screw, sunbed towels and toilet paper. It says towels and bedding changed every 4/5 days but this is not our experience. After the 6th day we asked for a change during our 2 week stay and had to fetch and carry our selves. It would appear if you do stay for 1 week you will not get a change. On a positive side room was basic, uncluttered, minimalist. Basically clean BUT warning ⚠️ the kettle does not switch off automatically, it needs to be unplugged. Very dangerous in my opinion. Hotel Manager, Owner at Pierre & Vacances Terrazas Costa Del Sol Resort, responded to this review Dear William,Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.We appreciate your recognition of the minimalist design and cleanliness of your accommodation, which aim to provide a comfortable and uncluttered environment for our guests.We sincerely regret that several aspects of your stay fell short of expectations. While our reception operates with adjusted hours during off-peak seasons to maintain service quality, we understand the inconvenience this may cause. Regarding amenities, we provide essential items upon request and aim to address any shortages promptly. Linen changes are scheduled every four days, and we will review our procedures to ensure consistency. Your safety is our priority, and we are addressing the kettle mechanism to prevent future concerns.We sincerely hope we may have the pleasure of welcoming you back. Kind regards,E.Ecija, General Manager

  Read more

• User:Monkey N

  Trip type: Family

  Holiday review

  30 Sept 2025

  Hotel was nice food was over priced and horrid rooms weren’t cleaned and no new Towels for full week staff rude most but not all shop poor nearly empty and hotel was very far from any amenities ie food or shops need taxi 12 euro each way to get to closet food or shop Hotel Manager, Owner at Pierre & Vacances Terrazas Costa Del Sol Resort, responded to this review Dear Guest,Thank you for taking the time to leave a review.We're pleased you found aspects of our holiday village agreeable during your stay.However, we sincerely regret that several elements fell short of your expectations. Our standard housekeeping schedule includes servicing every fourth day, and we're addressing your experience with our team to prevent recurrence. Regarding dining options, we offer multiple restaurants with varied menus and will review pricing considerations. Our staff receives ongoing training in guest service, and we apologize if this wasn't reflected in your interactions.We hope we may have the pleasure of welcoming you back soon. Kind regards,E.Ecija, General Manager

  Read more

• User:Amisha P

  Trip type: Family

  Fabulous stay!

  24 Sept 2025

  We stayed at Pierre et Vacances Resort Terrazas Costa del Sol for 4 nights while attending a family wedding nearby, and it was the perfect choice for our family of 5!Our apartment was just the right size with 2 bedrooms, 2 bathrooms, and a sofa bed, plus a fully equipped self-catering kitchen with all the essentials (plates, cookware, etc.). We loved having a beautiful balcony to sit out on, overlooking the stunning pool area.The pool itself was a highlight – well maintained and with a poolside bar serving drinks, snacks, and light lunches. The pizzas and nachos were especially delicious! We also tried the breakfast buffet one morning – although there was no live cooking station, it was still very enjoyable with a good selection.The grounds are beautifully kept, and the views of the Rock of Gibraltar are just breathtaking. A special mention to the reception team – we checked in at 1am, and there was friendly staff available to help us, which made things so easy after a long journey.Overall, we had a fantastic stay and would definitely come back. Highly recommend for families looking for comfort, space, and great facilities! Hotel Manager, Owner at Pierre & Vacances Terrazas Costa Del Sol Resort, responded to this review Dear Misha,Thank you for choosing our resort for your family celebration.We're delighted our apartments provided the space and amenities your family needed, complete with kitchen facilities to make your stay comfortable.It's wonderful you enjoyed moments on your balcony overlooking the pools, and that our dining options met your expectations during relaxed lunches and breakfasts. Our team takes particular pride in maintaining the tropical grounds and ensuring seamless service, even during late arrivals.We hope to see you again on many more occasions.Best wishes,

  Read more

• User:Garrytravel

  Trip type: Family

  Please read full review.

  13 Sept 2025

  Although I'm still on the vacation, I'm putting this review in now as I can't believe some of the negative remarks that have been made!! We arrived at 1am and after I stupidly left my wallet at Newcastle airport, both night and day receptionists were very accomodating enough to let me sort out getting all my information into Gpay to then pay the deposit required on arrival, both friendly and highly fluent in English, people claiming that the staff are rude and don't speak English! I'm going to be quite frank! If you don't like someone that may struggle understanding you at some point then don't go to their country, or learn to speak their language in the first place, I've had nothing but pleasant engagement with all staff as of yet, including the staff that are not fluent in English! The beach is yes a bit of a hike away, but if my 4 YEAR OLD can do the walk down, then 2 miles along a beach and back up that hill then so can any self respecting adult! Yes the shop is a bit pricey, but a taxi down the road isn't that expensive if you want to save money on food at Lidl, the taxi driver we had was impeccable and so nice I wanted to buy him a beer.I would advise hiring a car but also understand that not everyone can drive or afford a car on a holiday so bare that in mind when looking at your next holiday. Regardless of all the mildly awkward parts, we're booking next year's holiday here, and at the time of writing this review we're 4 days into this holiday.Impressive as it's the cheapest holiday along the coastline Hotel Manager, Owner at Pierre & Vacances Terrazas Costa Del Sol Resort, responded to this review Dear Garry,Thank you for choosing to stay with us and for sharing your review.We’re thrilled you chose Pierre & Vacances Terrazas Costa del Sol for your holiday.We’re delighted our reception team could assist you smoothly during your late arrival. Your recognition of their professionalism means a lot to us. It’s equally rewarding to hear you’re already planning to return next year – nothing speaks louder than a guest’s repeat trust.While we regret any inconvenience caused by our on-site shop pricing, we’re glad you found practical solutions nearby. Our location near local amenities aims to provide flexibility for all budgets.Finally, we appreciate your note about our competitive coastal pricing. Balancing quality and affordability remains central to our mission of creating accessible getaways.Best regards,

  Read more