SOL Principe

Recent Reviews: 6386

• User:georgedR7542ID

  Trip type: Couples

  Not as advertised

  05 Oct 2026

  After reading the previous reviews we were a bit hesitant on arrival but check in was quick and our room already ready,then it went rapidly down hill.Room from the 70s,a junior suite which wasn't the picture on the site,toilet seat broken,patio door handle broken,shower tray which leaked.Yes they were fixed whithin the hour but c'mon.Food is poor,cold,undercooked and very repetetive..unless you like pork.We were A/I so took full advantage of the great bar/room service,ice cold san mig,sparkling cava & large measures of cocktails.Best thing deffo the staff.How they cope with the volume of people i don't know.Overall 5/10..too many people,too noisy for us & not what i expect from a Sol hotel. Hotel Manager, Owner at Sol Principe, responded to this review Dear George, Thank you for your honest feedback about Sol Príncipe; rest assured it will be used to improve our service.We are pleased that your arrival was smooth, with a quick check-in and a room ready ahead of schedule. It is also wonderful to know that you made the most of the all-inclusive bar selection, enjoying the cold San Miguel, sparkling cava and generously poured cocktails. Above all, we are truly grateful for your kind words about our team, they work with great dedication, and knowing they stood out as the best part of your stay means a great deal to us.We sincerely regret that the accommodation did not fully meet your expectations, we continuously work to maintain our rooms and facilities to ensure a comfortable and pleasant experience for our guests. We also understand your concerns regarding the differences you perceived between the accommodation and the images available online. Regarding the maintenance issues you encountered, our team carries out regular inspections to ensure that all facilities are in proper working condition. We apologise for the inconvenience caused and are pleased that the reported issues could be resolved promptly.Your feedback on the food is also taken seriously. We aim to offer variety and quality through our show cooking and themed nights, but clearly we fell short during your visit, and we are sorry the buffet felt repetitive and poorly prepared.We also hear you on the atmosphere. With 799 rooms and a lively family setting, the hotel can feel busy, especially during peak periods, and we understand that the noise and crowds made it harder for you to relax and enjoy the kind of stay you had in mind.We hope that we may have the occasion to welcome you back for an improved experience.Best regards,Diego C., Sol Príncipe Team

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• User:Ned Y

  Trip type: Couples

  Not quite the experience l expected, thumbs down ????

  04 Oct 2026

  Not bad location , rooms are just average on the small side , atmosphere consider lively. Things are very expensive and very badly lable it feels like a bit of a con example: cheap price very large numbers which you can see very clearly , the more expensive staff lable which you could hardly see , when question the seller they then point to the higher price of the goods which is written in light pencil , be very careful when venture out and about , be ware how they scam you into buying their goods thinking is a good price.Inside the hotel is clean enough , but where the pool is and some of the toilets they are quite dirty. People here hardly speaks English when majority of the holiday makers are British. Food , salad is the same throughout the seven day , hot food even when me and my partner goes in at 6:30 when the doors open the food is cold or lukewarm, choices are more the same everyday , some of the fruits are not fresh at all , some you can taste foul out of date . This place needs an upgrade, not quite 4 star . Disappointed ??. Hotel Manager, Owner at Sol Principe, responded to this review Dear guest, Thank you for taking the time to share your experience at Sol Príncipe.We are glad that you found our location convenient and the atmosphere lively, two aspects we truly take pride in. It is also reassuring to know that you noticed the cleanliness maintained inside the hotel.We are sorry that your experience fell short of expectations in some areas. Your comments about the pricing and labelling of goods have been noted with great concern, and we regret the confusion this caused you. Regarding the pool area and some toilet facilities, we take your observation about cleanliness very seriously and have shared it with our housekeeping team. We also hear your frustration about language barriers, and although our team includes multilingual members, we will review how we can better support our English-speaking guests. Concerning the food, we are disappointed to learn that the buffet did not meet your expectations, especially the temperature of hot dishes, the limited variety across days, and the freshness of certain fruits; our chefs work with fresh ingredients and daily show cooking, so your remarks will help us focus on consistency.We are pleased that you appreciated the high standards of cleanliness inside our hotel.It would be a pleasure to welcome you back in the future. Kind regards,Caroline P., SOL Príncipe Team

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• User:ladylemmy

  Trip type: Couples

  Nice hotel shame about the food

  01 Oct 2026

  This hotel is located across the road to beach its a lovely clean hotel rooms are good standard and kept clean. People say it is geared up for kids not at all no ball games no floats allowed which children love in pool, pool towels when you change them your charged!! The main big thing is the food it is barely warm and food is not cooked through properly, there is a wagon near pool where you can get nice properly cooked food. And a restaurant on the beach Amillos is nice right opposite the gate where you come out on to the street. For a 4* the food is the worst I've had and I'm not a fussy eater. Hotel Manager, Owner at Sol Principe, responded to this review Dear Lemmy, Thank you for taking the time to share your experience at Sol Príncipe.We are delighted that you found our hotel lovely and clean, with rooms that met a good standard and were kept spotless throughout your stay. It is also wonderful to know that our location right across from Playamar Beach made such a positive impression.We are sorry that some of the poolside rules did not match your expectations. The guidelines around ball games and floats are in place to ensure all guests, including the little ones, can enjoy the water safely and comfortably. We also hear your surprise regarding the towel change charge, and we appreciate you raising this point.Regarding the buffet, we truly regret that the food did not reach the temperature and proper cooking you rightly expect from a four-star experience. Our international buffet is designed to offer creative dishes for all tastes at all hours, with open kitchens where our chefs prepare fresh plates throughout the day. Your feedback on this matter has been noted with great care.We look forward to welcoming you back again in the future. Kind regards,Diego C., Sol Príncipe Team

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• User:Robert C

  Trip type: Family

  Excellent

  29 Sept 2026

  Brilliant hotel great kids pool with slides Bar staff really accommodating Danny especially any do enough for you ???? My cousin recommended this hotel glad she did so close to beach also 20 second walk ??? Hotel Manager, Owner at Sol Principe, responded to this review Dear guest, We're delighted to know that you had a wonderful experience at Sol Príncipe.We are thrilled that you loved the childrens pool area and that our bar staff left such a positive impression with their attentive service.It makes us so happy that a family recommendation brought you here and that our unbeatable beachfront location was the cherry on top of your stay.We would be happy to have the opportunity of welcoming you back in the future.Best wishes,Diego C., Sol Príncipe Team

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• User:Tourist591084

  Trip type: Family

  ????? Fantastic hotel and facilities – but serious lack of vegetarian dinner options.

  27 Sept 2026

  Fantastic hotel and facilities – but serious lack of vegetarian dinner options.We had a fantastic stay at Sol Príncipe and overall I was extremely impressed. The hotel, pools, facilities, atmosphere and overall experience were amazing. Breakfast and lunch were also very good, with plenty of choice, and we really enjoyed our holiday. However, I feel the hotel management genuinely needs to address the lack of proper vegetarian hot food at dinner/lunch .The evening buffet was extremely meat and fish orientated, with a huge amount of choice for meat eaters, including numerous meat dishes and sauces, while the vegetarian hot options were extremely limited.Night after night, the vegetarian choice was essentially potatoes, two vegetable dishes and pasta with a plain tomato sauce. Having the same basic pasta and tomato sauce as the main vegetarian hot option every evening became very disappointing, particularly in a hotel of this size and standard. There was pizza available, but even this caused an issue. A pizza that looked like a margherita/vegetarian pizza actually contained tuna. This is particularly concerning because a vegetarian guest could easily assume that a pizza without obvious meat toppings was vegetarian. Vegetarian pizzas should be clearly labelled and kept separate from meat and fish pizzas to avoid confusion.I don’t think it would be unreasonable to expect at least one proper, substantial vegetarian hot dish every evening, with the dish changing throughout the week. Simple options such as:?? Vegetable curry?? Vegetarian lasagne?? Vegetable stir\-fry?? Ravioli?? Vegetarian pasta bake?? Vegetable casserolewould make a huge difference.This isn’t about expecting an enormous vegetarian buffet. One clearly labelled, properly prepared vegetarian main course each evening would be enough. What was disappointing was seeing such a wide variety of hot dishes for meat and fish eaters while the vegetarian choice was so limited. I am giving the hotel 5 stars overall because the hotel itself, the facilities, pools and our general experience were excellent, but I really hope management takes this feedback seriously. Vegetarian guests should not have to rely on potatoes, vegetables and plain pasta every evening while there are numerous meat and fish options available.With such a fantastic hotel and facilities, improving the vegetarian dinner offering would make the experience considerably better and more inclusive for vegetarian guests.I would happily return to Sol Príncipe, and I hope that by the time I do, the vegetarian dinner selection will have improved. Hotel Manager, Owner at Sol Principe, responded to this review Dear Guest, Thank you for taking the time to share your experience at Sol Príncipe.We are thrilled that you loved our pools, facilities, and the overall vibe of your stay, and that breakfast and lunch hit the mark so well.We are sorry that the evening vegetarian offering fell short of expectations, particularly the repetitive hot options and the confusing pizza labelling. Our kitchen team will review how vegetarian dishes are presented and identified across our themed dinner nights.It truly matters that you still chose to give us five stars and that you are open to returning.We hope to see you again on your next visit.Very best wishes,Emilia M., SOL Príncipe Team

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