TRH Paraiso Hotel

Recent Reviews: 897

• User:Climber52701344074

  Trip type: Family

  Think again

  17 Aug 2026

  if you are thinking of booking this hotel, THINK AGAIN. Cold food in restaurant, noisy air conditioning, very dated (not seen a shower curtain in a hotel for many years), most of the staff were very rude, I think Basil Fawlty had trained them. Any query was answered with 'it's not possible' Very isolated, needed taxis to get anywhere that served hot food. Hotel Manager, Owner at Hotel TRH Paraiso, responded to this review Dear Guest,Thank you very much for your review.We sincerely apologize that your experience fell short in some areas and did not meet your expectations.We are sorry to hear about your disappointment with the dining, the comfort of your accommodation, aspects of our facilities, and the hospitality you encountered from our team. This feedback is extremely valuable and we appreciate you bringing these matters to our attention, as our commitment is to provide a comfortable stay with welcoming service and reliable amenities to all our guests. Our staff strive to assist every visitor and aim to resolve requests or concerns on site whenever possible.We hope to welcome you again in the future.Best wishes,Jaime Manjón, Public relations Manager

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• User:janet b

  Trip type: Couples

  Fantastic hotel

  16 Aug 2026

  We have stayed at trh paraiso in two separate occasion we found the room lovely and spacers very clean and comfortable when for extra pillow they where very quick to bring them up all in all is a great room we stayed in room 211 and 311 both rooms where lovely nice bright and very comfortable.The staff where very accommodating when we arrived and very nice the receptionist where very kind and helpful always. The restaurant staff were very kind and helpful could not do enough to help you alway they always had a smile and ready to help you.The breakfast was very nice excellent choice of hot and cold food all freshly prepared chef was very nice alway happy to make fresh eggs if needed .All in all I will be back very soon we love staying there love the location is good with free parking entertainment was ok Estefania was very nice and very pleasant and happy to accommodate you.The pool is lovely and big and very clean I think I’ve covered it all .I would recommend this hotel we usually go for 3 weeks Room service is good as well Hope this is helpful love this hotel it’s very good and very secure felt very safe We took pictures with the staff and the chefs and will be seeing you very soon it value for moneyJanet B Hotel Manager, Owner at Hotel TRH Paraiso, responded to this review Dear Janet, We appreciate your thoughtful review.We are truly glad you enjoyed your stays with us and found the rooms inviting, bright and always kept in top condition. Our team is pleased to have delivered quick service whenever you had a request, and it is heartwarming that you experienced genuine friendliness from both the front desk and restaurant staff.We appreciate your comments about the breakfast options and the accommodating approach of our chef. It is important to us that you felt well looked after and started your days positively. Your mention of the great pool, convenient location with free parking, and the warm service of our entertainment team, especially Estefania, means a lot. Knowing you felt secure and valued the overall experience for three weeks truly motivates us.Thank you for recommending us and for capturing moments with our team. Your appreciation for value comforts and the extra touches inspires our entire staff every day. We are delighted your time at TRH Paraíso was so positive.The entire team looks forward to welcoming you back in the future. Best wishes,Jaime Manjón, Public relations Manager

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• User:Eb23591

  Trip type: Family

  Avoid

  15 Aug 2026

  ? Avoid at All CostsOur experience at TRH Paraíso was absolutely awful, and unfortunately there was very little to enjoy about our stay.The food was consistently cold and of very poor quality. Service was extremely slow, with staff often taking a very long time to serve us, and we also found some members of staff to be quite rude and unhelpful. As English-speaking tourists, the language barrier made things even more difficult and frustrating.The air conditioning was another major problem. It either didn’t work properly or was extremely loud, while the rooms themselves were unbearably hot. It made sleeping and relaxing very difficult.The hotel is seriously outdated and desperately needs refurbishment. The pool also appeared dirty and was not somewhere we felt comfortable spending time.To make matters worse, our room key card repeatedly stopped working. We had to keep going back down to reception to have it reconfigured just to get back into our room, which became incredibly frustrating.The overall experience was so poor that we ended up leaving the hotel to find food elsewhere every day, spending a fortune on taxis just to find an edible meal.For us, this was a thoroughly disappointing stay from start to finish. There are far too many problems to overlook, and based on our experience, I would strongly recommend avoiding TRH Paraíso. Hotel Manager, Owner at Hotel TRH Paraiso, responded to this review Dear Guest,Thank you for letting us know about your concerns.We are truly sorry to hear that some aspects of your stay did not meet your expectations.We regret that your experience with our dining options, guest services and in-room features did not provide the convenience and comfort you were seeking. Our multilingual team strives to ensure that communication is as smooth as possible and is always on hand to assist with any guest concerns. We acknowledge your comments about the room temperature, decor and other facilities, and we take these insights seriously as we continue working to provide relaxing stays in our establishment.We hope to welcome you back in the future for an improved experience.Best regards,Jaime Manjón, Public relations Manager

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• User:Paul D

  Trip type: Family

  2026 holiday

  31 Jul 2026

  Hotel was clean all round. Food was ok nothing spectacular but always something to eat wide range. Pool was good as my daughter was just learning to swim. Only thing is shops are deffo a taxi trip away about 5-10 euro. As the walk back is all very steep hills.staff are ok some just don’t understand English. Best staff member was EZIO he was on front desk great guy very helpful and professional. Thanks to EZIO our holiday was made a bit better. Hotel Manager, Owner at Hotel TRH Paraiso, responded to this review Dear Paul,Thank you for your thoughtful review.We're delighted to hear you found our hotel clean throughout and that the pool was a highlight for your daughter as she learned to swim.While our hillside location offers scenic views, we understand that it can make accessing certain areas by foot challenging. We also appreciate your feedback regarding communication and will continue to focus on enhancing language support across our team.Nonetheless, we’re thrilled that Ezio’s dedication at the front desk made such a positive impact on your holiday. His professionalism and helpfulness reflect the standards we strive to uphold for every guest.We hope to have the opportunity to welcome you back in the future.Sincerely,Jaime Manjón, Public relations Manager

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• User:Elaine S

  Trip type: Couples

  Lovely little hotel

  01 Jul 2026

  We booked due to location near to wedding venue and were very pleasantly surprised. The hotel is welcoming and spotlessly clean. The staff are all friendly and helpful, without exception. Location is up a steep hill but it is walkable, only 600 metres to bars and restaurants, you can get an Uber or local taxi back up - we walked. Hotel food is reasonable and drinks are very realistically priced. Pool area is lovely, plenty of beds but some attention needed to pool cleaning, tiles above waterline getting build up of black grease, which needs monitoring. Gardens are lovely. Overall we had a lovely time here and would stay again if visiting this area of Spain again. Hotel Manager, Owner at Hotel TRH Paraiso, responded to this review Dear Elaine,Thank you for taking the time to share your thoughts.We are delighted you found our hotel welcoming and spotless, and that our team's friendliness made your stay enjoyable. The gardens and pool area are designed for relaxation, and we are thrilled you appreciated their charm.Our team conducts regular pool's maintenance checks and will address this promptly.Nonetheless, we are glad our convenient location near local attractions added to your experience. It is also wonderful to hear our dining options and pricing met your expectations, and that you consider coming back on a future occasion.We look forward to welcoming you back for another memorable stay in the future.Kind regards,Jaime Manjón, Public relations Manager

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