Barcelo Fuerteventura Castillo

Recent Reviews: 9972

• User:MarcinS1044

  Trip type:

  Very good hotel

  10 Oct 2026

  Many things to do. Big hotel, in realne hotels from the same company. Great Beach, nice pools. Very good food. Interesting and high quality entertainment. Manager Barceló, Owner at Barcelo Fuerteventura Castillo, responded to this review Dear Marcin,Thank you for this high rating.We are thrilled that you enjoyed the wide range of leisure options, from the beach and pools to the entertainment programme. It is wonderful that our culinary offering and the spacious layout of the resort also contributed to your stay.Our team works hard to create a complete holiday experience, and your appreciation of both the facilities and the atmosphere confirms we are on the right track.We would be delighted to welcome you back on another occasion. All the best,Guest Experience ManagerBarceló Fuerteventura CastilloBarceló Fuerteventura Beach Resort

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• User:Caroline w

  Trip type: Couples

  Beautiful hotel, amazing staff, awful food

  05 Oct 2026

  Brilliant location, right next to the beach.Lovely reception and bar area, staff could not do enough for you.We paid for a premium room which gave us spa access and upgraded Buffett.The restaurant was lovely too. Drinks were table service.The room was large, comfy bed, separate lounge kitchen area with brilliant air con.The usual lack of sunbeds with shade unless you are up with the birds.Although room initially looked good, it was a little rough in parts, wear and tear, but could have been fixed. I made our bed every day, clean towels and bin emptying daily, fresh water. We had 1 day when we got no water, no tea and coffee even though they had emptied the bin and changed the towels.The food, what can I say, it was awful. There was choice, so much choice.I would have preferred less choice and more quality.I don’t know how there can be so much and expect the quality to be there.Recycled food, what else can they do, as they would be throwing a lot of food away. We paid for premium, but still had to eat out. I wish hotels did B&B with inclusive drinks.The other restaurants at the Mar were nice, but the staff not as nice as the Castillo.Maybe it was the size of the Hotel.To be honest I don’t think I’d do a hotel again, the extra I paid for the premium was not worth it for us.Barcelo is associated with a premium product, yes it was a beautiful setting, premium service from the staff, not so premium room, and 1 star food.Come on Barcelo sort that food out! Manager Barceló, Owner at Barcelo Fuerteventura Castillo, responded to this review Dear Caroline,We value your time and effort in providing feedback regarding your stay at our hotel.We are delighted that our beachfront setting, the attentive service from our team, and the comfort of your premium room all contributed positively to your stay. Your appreciation for the table service in the restaurant, the spacious layout and the effective air conditioning is very much valued.However, we are sincerely sorry that some aspects of your visit did not meet your expectations. The dining experience did not reflect the quality we aim to deliver, and we regret that the inconsistency in the daily replenishment of amenities and the general upkeep of your accommodation were disappointing. With several alternative restaurants across the resort, such as El Camarote and El Ancla, plus themed gala dinners included in the all-inclusive programme, there are other options we would have been happy to recommend.Nonetheless, the prime location beside the sea and the genuine warmth of our staff at Castillo stood out for you. Your comfort in the well-appointed room also made a difference to your experience.We look forward to welcoming you back on a future trip.Best regards,Guest Experience ManagerBarceló Fuerteventura CastilloBarceló Fuerteventura Beach Resort

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• User:Anna O

  Trip type: Family

  A perfect stay

  03 Oct 2026

  It was my second visit at this hotel. I really enjoyed the first time so I decided that I want to spend my 18 birthday there. I chose this one because I wanted to prevent a disappointment during such a special time, it’s not a standard for hotels to keep their quality over the years. During check in we got a free upgrade which was a nice surprise for us because our travel agency told us that we can’t book a 2 bedroom suite because we are a party of three. The room was amazing. The food was as tasty as the last time. The selection of drinks is big and the drinks are made specially for you, not poured form dispensers. The 2 bartenders working during evening entertainment at the marea bar near the pool( the guy with dark blond hair and the other guy whose name was something like ’Estilo’ but I’m not sure if I wrote it correctly) made the best drinks and were very welcoming and kind and knew all the menu which is sometimes a bit of a struggle in other resorts I visited. The entertainment is great, we especially liked the girl from Portugal with curly brown hair. The evening entertainment was okay. The cleaning happens every day and is very precise. We enjoyed the app that allowed us to order amenities and fixing in just a second. We also loved the wristbands with the build-in key to the door. The fact that needs my special attention is the kindness and hospitality of all the staff members, they say ’hola’ every time they see you, even if they had never seen you before. I have never came across something like that in any other hotel, not even in different Barceló. For me it’s the best all inclusive hotel I have been so far and I’m looking forward to visiting again. Manager Barceló, Owner at Barcelo Fuerteventura Castillo, responded to this review Dear Guest, Many thanks for your review.We are delighted that your second visit, and such a meaningful celebration for your 18th birthday, was a perfect one.From the complimentary room upgrade to the food, drinks and entertainment, it is wonderful that every aspect of your stay met your expectations. Your praise for the bartenders, the entertainer from Portugal and the daily housekeeping means a lot to us.We are especially touched by your recognition of our team's warmth and hospitality. Knowing that their friendly greetings made such a lasting impression is truly rewarding.We very much look forward to welcoming you back on a future stay. Best wishes,Guest Experience ManagerBarceló Fuerteventura CastilloBarceló Fuerteventura Beach Resort

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• User:mikehearnden

  Trip type:

  Lovely family stat

  03 Oct 2026

  The stay was good the amenities for our baby were great and much appricated (baby bath, chair and cot) the staff were great and so friendly to our son particularly the maid who cleaned our room. However there were ants in our room the whole stay, they seemed to get worse near the end of the stay. The people in the room next to us moved because the ants were so bad. Also I feel that water should be free during dinner as it is at breakfast for half board guests. Overall we had a lovely time (our second time staying at the hotel) and would stay again in future. Manager Barceló, Owner at Barcelo Fuerteventura Castillo, responded to this review Dear Guest, Thank you for providing us with your candid feedback.We are delighted that you found the baby amenities so helpful during your stay, from the cot to the bath and high chair. It is wonderful to know that our team made your son feel welcome, and we are especially pleased that your housekeeper left such a warm impression.That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience you experienced with the ants in your accommodation; our staff is always on hand to address these situations, and contacting reception during your stay would have allowed us to intervene promptly. We also acknowledge your comment regarding drinks at dinner and will take it into consideration.Nonetheless, we are thrilled that you had a lovely time overall and chose to return to us for a second visit. It means a great deal that you would consider staying with us again, and we are grateful for your perfect ratings on our rooms, location and service.We hope to welcome you back. Best wishes,Guest Experience ManagerBarceló Fuerteventura CastilloBarceló Fuerteventura Beach Resort

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• User:Shals17

  Trip type:

  Hotel has really gone downhill

  02 Oct 2026

  The hotel used to be lovely but sadly has now gone downhill a lot since last year and the outside areas are very dirty plus the pools were dirty inside Manager Barceló, Owner at Barcelo Fuerteventura Castillo, responded to this review Dear Guest,Thank you for providing your comments; they are greatly valued.We are pleased that you valued our enviable location and the high standards of quality we uphold.Even so, we are truly sorry that the upkeep of our exterior spaces and facilities fell short of what you had hoped for. Keeping our resort in excellent condition is a priority, and your observations have been noted with great care.Finally, the perfect ratings you gave us for location and quality remind us that the essence of a relaxing Canary Islands escape remains strong, and we are delighted those elements stood out for you.Thank you again; it would be a pleasure to have you return. Best wishes,Guest Experience ManagerBarceló Fuerteventura CastilloBarceló Fuerteventura Beach Resort

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