H10 Ocean Suites

Recent Reviews: 3594

• User:aliciag166

  Trip type: Family

  Not a typical all inclusive experience

  27 May 2026

  I would not rate this a 4 star hotel at all, I think 3 star is generous. I would say it is clean and close to the main area of town, the aqua park & beach so the location is very good. Reception area is lovely, welcome drinks are a really nice touch. We had to call reception for assistance a couple of times and the staff were extremely responsive and efficient.Animation staff were also very friendly, it was difficult for them with very few people around as it is a quiet time of year but they did their best.The room was, bright and spacious but not suitable for a family in my opinion, it would be 100% better if there was a partition between the bedroom & living space. We were told on arrival that one pool was “closed” we were not told it was under construction or there was a large maintenance project in progress. It didn’t help that we were placed in a room overlooking it and the workers were installing some kind of white sheet to the sides using a strong glue substance that had an overpowering smell. Really disappointing.Buffet food was ok, food in Italian was not good and overall not set up for children.The bar service at the entertainment was dreadful and the barman kept going missing for large periods of time as if to avoid serving anyone. I would not advise going all inclusive as everything is behind closed doors, ice cream for children, refills for water & soda, wine at dinner etc. All previous holidays this has been self service for us so having to ask staff for all of these things was inconvenient. Overall we would not return and only recommend to couples looking for a 3 star break.

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• User:alisonwN6943RZ

  Trip type: Family

  Holiday

  24 May 2026

  Just got back yesterday. This is a lovely hotel in a great location just off the main strip. We were on a bed and breakfast basis so can't comment on lunch and dinner. The breakfast was great with plenty of choice. The room was lovely with a lovely garden veiw. Pool area was ok , just a shame about the quiet pool being closed for renovations. Overall I would definitely recommend staying here if you want to be close to everything. Personally I would rate this maybe a three star or a three star plus.. (not 4) . Bed was really comfy and plenty of storage space. Javier Moreno Reina, Director General at H10 Ocean Suites, responded to this review Greetings from Fuerteventura! Thank you for taking the time to share your experiences of your recent stay at our H10 Ocean Suites Hotel with us. Your review will help us to further improve the quality of our services for our guests. We appreciate your constructive feedback, as we are always striving to improve our services. We are delighted that we were able to ensure you had a pleasant stay. We would be delighted to welcome you back. Kind regards, Janine T.-PR

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• User:Wendy S

  Trip type: Solo travel

  Disappointing

  16 May 2026

  Stayed at this hotel for a week in April. Definitely wouldn’t rate it as a four star. Food mediocre - stayed all inclusive which was a huge mistake as ended up eating out quite a bit. Room 402 quite shabby- furniture damaged and plaster coming off the wall on the terrace. Bed comfy- did request a topper though.Linen and towels good.Pool area busy as quiet pool closed Found the hotel lacking in atmosphere. Best bit though was the location just off the strip.Wouldn’t recommend sadly. Javier Moreno Reina, Director General at H10 Ocean Suites, responded to this review Greetings from Fuerteventura ! We are sincerely grateful for the time you spent to share your comments on your recent stay in our H10 Ocean Suites Hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are sorry to hear that you did not fully enjoy your stay with us. We hope you will continue to place your trust in our chain and that we can welcome you soon to one of our many hotels across more than 26 different destinations. Kind regards, Alba A . – PR

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• User:Molly F

  Trip type: Couples

  4 Star Experience

  15 May 2026

  We recently stayed at this hotel and overall had a really lovely holiday. The room was clean, spacious, and very comfortable, with housekeeping doing a great job throughout our stay. Towels were changed regularly, which we appreciated, and it was also great that pool towels were provided as part of the service.The food was enjoyable, especially the buffet, which always had a good selection and fresh options available. We also really liked the cocktails — they tasted fresh and well made, and it was nice to see branded spirits being used rather than cheaper alternatives. The snack bar was another positive, especially for quick bites during the day.There were just a few areas that could be improved to make the experience better. The downstairs toilets often had an unpleasant smell that you can smell when going to the buffet, and the ice cream selection/quality was disappointing compared to the rest of the food offering. The music around the pool became quite repetitive after a few days as the same songs seemed to play constantly.One of the biggest downsides was the sun beds — by 9am most were already taken, which made it difficult to find a spot later in the morning. This also felt worse because the other pool was closed during part of our stay, meaning all the sun beds were packed much closer together than usual.Despite these issues, we still had a great time and would definitely consider coming back in the future. With a few small improvements, this hotel could easily feel like a 5-star experience. Javier Moreno Reina, Director General at H10 Ocean Suites, responded to this review Greetings from Fuerteventura! Thank you for taking the time to share your experiences of your recent stay at our H10 Ocean Suites Hotel with us. Your detailed review will help us to further improve the quality of our services for our guests. We appreciate your constructive feedback, as we are always striving to improve our services. We are delighted that we were able to ensure you had a pleasant stay. We would be delighted to welcome you back. Kind regards, Janine T.-PR

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• User:TowniesLeedsLulu

  Trip type: Couples

  Management! Chill out!

  15 May 2026

  If you smoke or vape (no preaching please) don't book this hotel. There is no smoking on balconies or around the pool which is fair enough. I am always considerate of not smoking near non-smokers. There is decking at the back of reception for smoking and a small bar which is never open, and also, can smoke in front of hotel. There are tables at the pool (I was told 4 by one bar person and 2 by another) bar for smokers but non-smokers took place there all day! I was flatly refused an ashtray by one bar person...there is only one ashtray between the 4 or two tables. This area is directly opposite the Kids Club....not very good planning there!Onto the hotel-both me and my husband dispute its 4* rating. I would give it 3 and hubby 2!!! Most 4* have a spa and the hotel just didn't do it for me. However, the restaurant food is AMAZING! Well done to the chefs, serving staff etc. Only quibble would be that where the potatoes, chips etc are, could be a bit hotter. I've eaten cold food virtually all week.The rooms are spacious and clean and linen changed daily if needed. Showers good and don't bother fetching your smellies as there is shower gel, shampoo and conditioner as well as handwash and body lotion. Lots of storage space...we were is room 234 with a part pool view but it was a bit of a hike to reception/restaurant with my twisted knee!The pool-a tad cold but would imaging in the height of Summer, would be pleasant.Sunbeds are really close together and there are no tables. Bit of a scramble for beds on a morning even though it was May. Towels are supplied at 10e each for the week I think but we like to take our own. Always saw maintenance men around the hotel but one or two things that I spotted didn't get fixed like the wobbly hand bars for unsteady people, the wobbly steps into pool (every hotel has them!),peeling paint side of pool...little things but if you want 4* they have to be fixed. Also, if the cleaner is mopping the red tile paths, be careful-I went flying but managed to regain my balance.The area the hotel is in is ok-short walk to designer shops like Mango etc. I found the main road a bit Blackpooley lower down. We walked one night and got taxi (5e) another to the very Spanish part-the music square where they have great live bands on and lots of bars and restaurants. Very popular area. If you walk through you come to another street with restaurants and bars and more live entertainment. Loved it there.All in all, this is the second H10 I've stayed in the first being in Estopona. I would stay in the Estopona one again but not this one unfortunately. Javier Moreno Reina, Director General at H10 Ocean Suites, responded to this review Greetings from Fuerteventura! We would like to thank you for the comments you have shared about your recent visit to our H10 Ocean Suites hotel; we are happy to hear that you enjoyed your stay, despite a few inconveniences. We appreciate your constructive feedback, as it is very important to us in helping us improve our services for our guests. We just would like to clarify that we are following the smoking rules according to Spanish laws. Our pool towels are free to use as well, although there is only a little charge for swapping them regularly in accordance to our Stay Green Project. We sincerely hope these issues will not deter you from maintaining the faith in our H10 Hotels brand, and we hope to welcome you back soon to one of our many hotels across 26 different destinations. Best regards. Janine T. - PR

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