H10 Tindaya

Recent Reviews: 6182

• User:Fiona D

  Trip type: Family

  So much potential but far from 4*

  25 May 2026

  It depends what you expect from a 4* but for us, it’s lacking in so many aspects….Grounds are lovely, great pools with slides for kids, thoughtful activities such as paddle or mini golf for cold days… But…. Hotel is under staffed for the volume of guests it has…. Long queues for drinks from the beach bar, only 1 bar available during the day and 1 at night… goodness knows what it would be like at peak seasonFood is mediocre for a 4*… tinned fruit, lack of salad variety, food luke warm and not replenished quick enough for the volume of guestsDinning room dirty due to being understaffed, plates not cleared, no knives and forks… Lots of flies! Over food, appreciate the staff can’t do much about that but off putting when buzzing all over the food! You expect some self serve at a hotel but everything in this hotel is self serve. Not what you expect from a 4*…Pool towels can only be changed once a week..You have to book your time to go to dinner each night in the main restaurant and if you turn up 5 mins early be prepared to be asked to wait! No water in your room, extra charge; teas and coffee in your room extra charge, safe box extra charge Feels this hotel is cost cutting in every area at the expense of the customer experience It’s a shame, as lots going for it but not the same experience we have received in other 4*

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• User:Tobias K

  Trip type: Family

  Poor experience across the board

  24 May 2026

  We booked a so called double superior room with ocean view. Opposite to the description and photos on the web site, the balcony front of our room was so high, that we could not see the ocean while sitting on the balcony, much less from our room. Instead, only a stone wall. What we did get free of charge is cigarette smoke from the room/balcony next door. The smoke entered the room even with the balcony door closed.Upon arrival with our rental car, instead of receiving a friendly greeting, we were asked by a hotel representative standing outside the front entrance to leave immediately, because a bus may not be able to pass through while we were checking in. In addition, the inside of the entrance was guarded by a security person armed with a baton. First time I have ever seen this in a 4 star hotelThe reception at check-in was not able to provide a baggage trolley or anything of equal use for us to bring suitcases to our room. Out of the three outdoor pools, one was filled with cold salt water, one was fenced off for “privilege” bookings only (also a first time experience for me), and only one small pool remained for normal, expected use.The advertised beach access to Sotavento Beach did not exist, The beach directly accessible from the hotel was rather small.Food quality was generally poor. In addition, even a simple afternoon quest for ice cream was unsuccessful. Vanilla soft ice was the only item this place had to offer. The so called “All inclusive drinks” included a Coca Cola soft-drink array, one white and one red wine, and water.We left after the first night.

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• User:craig j

  Trip type: Couples

  Best hotel around 10/10

  19 May 2026

  Currently here for my partners birthday from the minute we arrived staff on reception fantastic got free upgrade too room 139 which was incredible I also needed help planning my proposal too my girlfriend now my fiancé reception staff went above and beyond too help me sort every detail so thank you so much guys all staff here friendly and helpful food amazing location fantastic will definitely be returning 10/10 hotel 😁❤️

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• User:Tina B

  Trip type: Friends getaway

  Beautiful Hotel but a couple of disappointments

  16 May 2026

  We are currently staying in H10 Tindaya , The Hotel is Beautiful, very clean, grounds, pools all well designed areas extremely good. Room is great good view staying on floor 6 looking out to sea. All staff are friendly. Welcome privilege club check in was great welcome drinks. Privilege area in bar to help yourself to coffee, cake, drink, tea very comfortable. Privilege pool again can’t fault anything. Only problem we have encountered is food, & dining experience. We are here for 5 days & were looking forward to Route 66 which is part of privilege experience is not open while we are staying. We were not told this when we checked in. Also the main dining room buffet is undergoing building work again were not informed about this so less seating, less food available & a lot of noise.

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• User:Abby W

  Trip type: Family

  A good family holiday

  12 May 2026

  Just back from a week at Tindaya. Travelled as a family of three (29 ,30 and 1.5 years old).Overall we had a really good holiday. The hotel is really stunning, with absolutely incredible views - the resort on a whole is just beautiful. However, there were some things we found really frustrating which mean that we wouldn’t return to this hotel again. BUT on the whole, a really lovely holiday. Pros:Room - gorgeous. Clean, modern, really big (like really big, we had a travel cot set up for us and there was still so much space with two big cases and a pram). Bathroom was lovely. Big walk in shower, huge mirror and again, nice and modern. Loved that they give you shampoo, conditioner, body wash and moisturiser as well as toothbrushes, razors ect. Food- we were really impressed! Breakfast was good overall with everything you could want including full English (although weird sausages and sad, anaemic bacon as always in the canaries). Lunch was a smaller version of dinner was always good. You could also eat at the pool bar which was very traditional AI fare like pizzas, burger ect. Dinner was good too, loads of different meats, fish, side dishes (vegetables, chips, beans/ lentils, pasta dishes). Desserts were okay but heavily fruit based. You can serve yourself draft beer and sangria and as well as glasses of wine from chilled bottles. There’s water, fruit juices ect. Grounds- As I said it’s beautiful and really big. Including this as a plus because it is a huge draw to the hotel but it did have its set backs for us as a family. Pools - Massive well maintained pools. Two normal (one privilege) with slides and a splash pad too. There was also a cute little kids pool. Loads of sun loungers, we never struggled to find one. They are comfy too! Beach - Clean and beautiful. The clearest turquoise water ever!Cons:Pools - This is difficult because the pools are beautiful and there’s lots of nice things to say about them BUT they were freezing for the first four days of our holiday so we couldn’t use them. Like unbareably cold I couldn’t even get in. My boyfriend and baby managed it for about two minutes before my babies lips were blue and teeth chattering. This did affect the first few days of our holiday! Drinks - the draft beer was really good, it’s estrella and we never had a bad pint! But the cocktails are awful, they’re out a machine and just sugary weak and sad. Coffee shop was quite limited, we only went once and I love coffee so this was a bit of a shame. Wine was quite nice and drinkable. Spirits were mostly branded but a bit boring after a few days. We’ve definitely had better drinks in all inclusive. Grounds - although big and beautiful it was such a pain with the pram. Two lifts and lots of walking to get to places. The grounds are not easy to navigate with a pram at all. This is not a hotel for anyone with mobility issues.Bars- there is only one bar open at a time. In the day it’s the pool bar and this is only open 10am -6pm. Means if you in the hotel rather than round the pool in the day and want a drink (like in your room after a day by the pool) then you have to go all the way down to the pool bar which is two lifts and takes about 10mins total. Likewise in the evening only the main bar is open which leaves 70% of the hotel grounds completely unused and redundant in the evening. Staffing - the hotel did feel understaffed. Often only one person on the bar, one person serving in the à la carte restaurant ect. Often empty glasses left on tables and tables weren’t quickly turned over in the buffet. More of an observation than it actually affecting the holiday but we didn’t find staff particularly friendly or personable (probably because they’re so busy!) Reception -We waited nearly 30 mins to check in. Such a slow process after a heavy day of travelling which was really frustrating. There was almost always a queue at reception. Room wasn’t ready until 3pm which was frustrating. We were so tired and just wanted to get settled in and relax. Niggles:Shower - flooded out all over the bathroom after every shower no matter how quick the shower was. Annoying but it did dry by the evening so wasn’t a massive issueBeach loungers - these aren’t included and you have to pay €15 for two for the day. No drinks on the beach- Your not supposed to take hotel drinks on the beach. You’d have to walk up to get them from the pool bar each time anyway which would take ages!Lifts - one was out of order until the last day of our holiday, pretty much ever gone used the lifts because there’s so much walking! Entertainment- just a bit boring. We didn’t bother with it at all Just for reference, there is nothing around this hotel. You can’t really walk along the beachfront. Nearest town is £25 in a taxi. There’s literally a handful of bars and restaurants in walking distance. We did go the zoo which was really good and provided lots of close up experiences with animals.

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