Hotel Royal Suite

Recent Reviews: 889

• User:Martyna B

  Trip type: Couples

  Amazing holiday love all staff animation top

  13 Sept 2026

  Valentino dobry chlopak staff is Amazing all personal work hard , clean room amazing . Every day the food is good and variety actvitiew in the pool is wonderfull Carlos Romero, Marketing at Hotel Royal Suite, responded to this review Thank you very much for sharing your experience. We are delighted to hear that you enjoyed the cleanliness of your room, our dining options, and the poolside activities. We will pass on your kind words and appreciation for their hard work to Valentino and the entire team.We look forward to welcoming you back soon.Best regards,Hotel Royal Suite***

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• User:alanpdaly

  Trip type: Couples

  Disappointing

  30 Aug 2026

  Incredibly disappointing. Life guard seemed intoxicated and aggressive. Unhelpful staff overall. Food was the same all week. The whole place looked dirty. I would not recommend this place at all, I can honestly say it was the worst hotel we have stayed in so far in Fuertaventura. Carlos Romero, Marketing at Hotel Royal Suite, responded to this review We deeply regret the experience you describe. Your comments regarding the lifeguard's behavior are particularly concerning; we would appreciate it if you could contact management directly to provide further details so we can clarify what happened. We also take your observations regarding cleanliness, food variety, and staff service very seriously. We are sorry that we did not provide the stay you expected.Kind regards,Hotel Royal Suite***

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• User:Vanessa M

  Trip type: Family

  Good

  23 Jul 2026

  We had a very enjoyable stay. The highlight of our holiday was definitely the entertainment team, who made the experience so much more fun. A special thank you to Valentino for his enthusiasm, friendliness, and dedication. He was always full of energy and made everyone feel welcome. The rest of the entertainment team was also fantastic, engaging, and always doing their best to make every activity enjoyable.The only area that could be improved is the housekeeping and room maintenance. While the room was generally fine, we noticed that the cleaning could be more thorough, and some maintenance issues would benefit from more attention.Overall, we had a great experience. With some improvements to the room maintenance and housekeeping, it would be even better. Carlos Romero, Marketing at Hotel Royal Suite, responded to this review Dear guest,Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay and, in particular, the entertainment team.We appreciate your kind words regarding Valentino and the rest of the team, and we will gladly pass them along.We regret that the cleanliness and certain aspects of the room's maintenance did not meet your expectations. We have taken note of this so we can address these issues and continue to improve.We hope to welcome you back very soon.Best regards, Hotel Royal Suite

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• User:Luke l

  Trip type: Family

  Honest review

  22 Jul 2026

  I will first state the place itself is clean. Good selection of spirits and beer you pour yourself. However, everything else is really poor. Food - I've stayed in many all inclusive hotels across Spain, usually none of them are great but bearable. After the 3rd day of our children refusing to eat and us simply not wanting to eat the same undercooked pork steaks (even asked the chef making it and he was confused which says it all). Pork was pink on each pork I looked at. Simply terrible food all round. Travelling with a boy who is dairy and soya intollerant. Wrong labels were out and food which you 100% know will have the likes off milk in it were not labelled. Honestly this place could get law suites with rubbish like that. Entertainment - very small team and I credit them for trying. But they don't get help from the hotel highers clearly as it's rubbish. Childrens entertainment on an evening last 6 whole songs which lasts 15 mins as part of their "Mini Disco". Guess there use of mini is short amount of time rather than the age group its for.Location - you have small mini markets near which are what they are. Do the job for little bits and bobs. Nice Pizza joint very close by.Room - we stayed in a 1 bedroom suite. Honestly no issues. Nice, spacious, clean. Only downside is no AC. But it's a very windy place so didn't bother us too much. Swings and roundabouts on that one. Staff - Cleaners were great tbf, always working hard and are polite. Old guy on reception was rude. Female on reception was very friendly who checked us in. Very English problem to have, but don't expect to hear much english on your travels here. I would not stop here and I'm dead against scare mongering. But save your pennies or spend a little bit more for a better experience. Carlos Romero, Marketing at Hotel Royal Suite, responded to this review Dear guest,Thank you for sharing your experience. We are pleased to hear that you appreciated the cleanliness, the spaciousness of the room, the selection of drinks, and the work of the housekeeping staff.We are particularly concerned by your comments regarding the quality and preparation of the food. Food safety is a priority, so we will share your feedback with the kitchen team for review.We also take your remarks regarding allergen labeling very seriously. This information must be clear and accurate to ensure the safety of all our guests.We regret that you found the children's entertainment lacking and that the service at reception was not always up to standard. We will review these matters with the relevant departments.We appreciate your feedback, as it helps us identify areas for improvement.Kind regards, Hotel Royal Suite

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• User:Paige P

  Trip type: Family

  Not for the English

  21 Jul 2026

  We have just returned from a week here, disappointed to say the least! The food is of extremely poor quality on 3 occasions we had pork or chicken still raw! The person cooking it on the live station clearly not bothered same things every day my poor son has food allergies and was stuck on pasta and rice as the food was never labelled correctly either Entertainment was okay but none of the entertainment team really bother with English but seem fluent in German and French the kids mini disco also only lasts for 15 minutes.The staff all seem to have a sour face on (unless your Spanish then they will interact) when we asked about lasted check out the man just laughed in our face rather than bother to check for us.The pools were cleaned well in the morning but i didnt see anybody check the water quality through the day especially after the foam party , The area around the pools was not well cared for with smelly stagnant water all around and left over drinks spilled everywhere The local area is sparce with a few nice restaurants and shops but again not very welcoming to anyone english unfortunately Carlos Romero, Marketing at Hotel Royal Suite, responded to this review Dear guest,Thank you for sharing your experience. We deeply regret that your stay did not meet your expectations.We are particularly concerned about your comments regarding food preparation and the lack of clear labeling, especially given the importance of food allergies. We also regret that you found the children's entertainment insufficient and felt the service provided by the staff was inconsistent.We have also taken note of your remarks regarding cleanliness, maintenance, and supervision of the pool area, as well as the way you were treated when inquiring about a late check-out.We will pass these matters on to the relevant departments for review so that necessary improvements can be implemented.Kind regards, Hotel Royal Suite

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