Playitas Aparthotel

Recent Reviews: 731

• User:Road35296011301

  Trip type: Family

  #worldsbestsportsresort

  13 Dec 2025

  As always an amazing holiday. This time I brought my 5 year old son, and he had a fantastic time aswell. Staff is wonderful, making sure everything was in order.Varied training giving both of us the opportunity to try out new things every day. Great with constant new development each year! Can’t wait to come back again and again and again ;) Playitas Resort, Director General at Playitas Aparthotel - Sports Resort, responded to this review Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you had another amazing holiday with us and that your son enjoyed his time as well. It’s fantastic that both of you could explore new activities every day—creating those special memories together is what we love to see!We truly appreciate your kind words about our staff and the continuous improvements you’ve noticed. Your loyalty means the world to us, and we can’t wait to welcome you back again.Best regards,Team Playitas

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• User:Shimnik

  Trip type: Family

  Greedy management - cost cutting everywhere

  02 Nov 2025

  We requested an early check-in and arrived at around 11 am. Our little daughter was very tired and needed a nap, therefore I asked about my request to check us in earlier. The lady at the reception pointed out to some regulations on the wall and replied that our room should be ready between 3 and 4. It was indicated on booking that the check-in is from 3 pm. NO way! Our room was ready at 3:30. The personnel at the reception is one of the worst I experienced to communicate in the last years (especially some ladies). I am not sure if receptionists are informed about all rules in the sport area. They just sent you to check everything yourself, if you need anything from them. The answers I got were not correct. They do not even know how the sport section works. If you ask to call management, they call another person from the reception, who has as little knowledge and responsibilities as the first person you talked to. At least both male receptionists are friendly and helpful.The food is sometimes awful! The chef does not have any understanding how “healthy” food should be. First of all, some supposed to be hot dishes are cold. Half of the time the food is good and half of the time you have a feeling the chef, who can cook just takes days off. If the hotel positions itself as sport hotel #1 in Europe, the food must be changed completely. All wines could have been offered by glass. There are enough people to drink expensive wine, it would not be spoiled.Some hotel areas could have been cleaned more often. I am not sure, if yoga mats are ever cleaned. At least they can call a taxi for you and change 10€ banknote to coins for laundry. Breakfast is from 7:30 to 10:30. Pretty long. But if you come at 10:15-10:20, one of 6 coffee machines might be working, the rest are already under cleaning and staff is collecting food for themselves. There might be no glasses for water. They can just take the rest of pancakes in front of you. If you take pictures, they say that you do not have authorization. If you wish your pool towel to be changed, you have to pay 2€ and it does not matter, if you stay 1 night or 2 weeks. The receptionist explained that their management takes care of environment that way. It is simply a lie. Room towels can be changed every day and there is no even request in the room that the guest can keep the towels, if they are not on the floor. Instead of “Do not disturb” sign, there is a sign “Do not clean my room”. I assume, there is a reason behind, why they created such a sign. Once our room was not cleaned for 3 days, even though we put a sign on the door to clean our room before 13:00. When I informed cleaning ladies that we have a small daughter, who needs a nap, the room was most of the time cleaned. We had a tea kettle, which made terrible noise and dies after one week. The curtains in the room are like retro decorations, most probably never changed or cleaned in the last 10 years. The water in the main pool is cold. The coach, who gave lessons to our daughter said that it is cold even for her. There are enough people to do some investments and renovations from time to time...Sport section is great! Most of the trainers and coaches are very motivated (Stephane, Kitty, Leo, guest instructors Lars, Peter B.) Playitas Resort, Director General at Playitas Aparthotel - Sports Resort, responded to this review Dear Shimnik,Thank you for taking the time to share your experience in such detail. Your feedback is extremely valuable to us, and we appreciate your honesty.We understand how important a smooth check-in process is, especially when traveling with a young child. While our standard check-in time is from 3:00 PM, we always aim to accommodate early arrivals when possible. In this case, it was not feasible, and we regret the inconvenience this caused.Your comments regarding the reception team have been noted. We strive to provide clear, helpful, and friendly service at all times. It’s concerning to hear that some of our staff did not meet these expectations. We will be reviewing internal communication and training to ensure our team is better informed and more responsive to guest needs, particularly regarding the sports facilities.Regarding the food, we take your observations seriously. Consistency, temperature, and nutritional quality are essential, especially for a resort focused on health and sport. Your feedback will be shared with our culinary team to guide improvements. We also appreciate your suggestion about offering wines by the glass and will consider this in future planning.Cleanliness and maintenance are top priorities, and your comments about the yoga mats, pool towels, and room cleaning schedule highlight areas that require attention. We will be reviewing our procedures to ensure they align with both environmental responsibility and guest comfort. The towel exchange policy and signage will also be reassessed for clarity and fairness.We’ve noted your concerns about room amenities, including the kettle and curtains, and will pass these on to our maintenance and refurbishment teams. Regular updates are essential to maintaining a high standard, and your feedback helps us prioritize.The pool temperature is monitored regularly, but we understand that comfort levels can vary. We’ll look into this further to ensure it remains suitable for all guests, especially children.On a positive note, we’re delighted that you enjoyed the sports section and found our coaches and guest instructors to be motivated and professional. Their dedication is a key part of what makes our resort special.We’re committed to improving and evolving, and your feedback plays a vital role in that process. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back and provide a stay that better reflects the high standards we aim to uphold.Warm regards,Team Playitas.

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• User:Louise F

  Trip type: Friends getaway

  Great facilities but lacking atmosphere

  29 Aug 2025

  The spirts facilities here are out of this world, and the Olympic pool is absolutely stunning. We stayed in a studio apartment, which was well-maintained and comfortable. The food is excellent with plenty of variety and healthy options. However, the resort is remote with only one highly-priced supermarket on-site, so we ended up up-grading to full-board. For all the fabulous facilities, the resort lacks atmosphere. It was like going on holiday to a really big leisure centre! There’s not much interaction between guests; it’s very different to a Neilson or Mark Warner holiday. I think the resort could help with this a bit by having a notice board where folks could look for training partners. I felt runners were not really catered for (other than by a couple of races) and it would have been nice to find other people to run with. It’s a cracking place to go with a group, but I don’t think I’d go again with a friend or solo. Playitas Resort, Director General at Playitas Aparthotel - Sports Resort, responded to this review Hi Elouisef,Thank you so much for taking the time to share your experience with us — we truly appreciate your honest and constructive feedback.We’re happy to hear that you enjoyed our sports facilities, especially the Olympic pool, and that your studio apartment and dining experience met your expectations. We also value your comments about the atmosphere and guest interaction. Your suggestion Has been forwarded to our management team for consideration.Thanks again for your insights — they help us improve and better serve our guests. Kind regards,Team Playitas

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• User:Julia W

  Trip type: Family

  A slice of heaven that keeps getting better

  10 Aug 2025

  This is the third year our family of 4 have been here and it just keeps getting better. For us, it’s our two weeks of heaven!! We stay in a studio apartment which has two large singles to make a king bed and two single beds for our 16 and 17 year old daughters. There is a fridge, sink, hob, kettle, microwave and cooking equipment. Plus a large enough bathroom. The facilities and classes and sports on offer are incredible. Most classes are free and with a variety of different instructors and guest instructors it’s just amazing!! Check out the weekly timetable. The pool areas are lovely and clean with lots of sun loungers. You get towels for free from the reception and it’s a relaxing vibe with lots of different nationalities. The food is delicious, catering for all dietary requirement’s. We have stayed half board for the last two years and love it. There is an hotel mini market and in the village there is a spar and local shop. We hire a car but there are taxi and bus transfers. I would highly recommend this place for people who want some exercise whilst away, amazing food and incredible sports and holiday facilities. Playitas Resort, Director General at Playitas Aparthotel - Sports Resort, responded to this review Dear Juliaw716Wow—what an amazing review! Thank you so much for taking the time to share your experience with us.It’s fantastic to hear that your third visit felt like “a slice of heaven” and that Playitas keeps getting better for you and your family. We love that you made the most of the studio apartment setup, and it’s great to know it worked well for your daughters too!We’re especially thrilled that you enjoyed the variety of sports and classes—we’re passionate about creating an active, energizing environment for all our guests, and it sounds like you really embraced it! From early-morning workouts to poolside relaxation, it’s all about finding your perfect balance.And yes, those 35-degree days definitely make a refreshing swim and a cool room even more appreciated! 😄Thank you again for your kind words and your recommendation. We can’t wait to welcome you and your family back for round four—there’s always something new to discover at Playitas!Sporty greetings from Fuerteventura,Team Playitas.

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• User:lordyManchester

  Trip type: Couples

  Fantastic Stay

  10 Jul 2025

  Had a really enjoyable week here staying at the AparthotelArrived tired and a bit grumpy just before midnight due to a flight delayMood lifted when I saw the apartment we had been given with sea views and fabulous garden area.Very spacious and comfortable bedsLoved all the sports programme especially the Lighthouse run,trail runs and Hyrox.The breakfast was very varied with lots of choice and healthy optionsGreat pools especially over at the hotel.We hired bikes and went to Gran Tarajal and the Lighthouse again (tiring)a mention for the staff too who provided great service whether it be on reception or in the dining areas.We had a great time and cant wait for our next visit. Playitas Resort, Director General at Playitas Aparthotel - Sports Resort, responded to this review Dear Lordy Manchester,Thank you so much for your fantastic review! We’re thrilled to hear that your stay at the Aparthotel turned into such a positive and energizing experience — even after a late arrival!It’s great to know that the sea views and garden area helped lift your spirits right from the start. We’re especially happy that you made the most of our sports programme — from the Lighthouse run and trail runs to Hyrox — you really embraced the active spirit of the resort!We’re also glad you enjoyed the healthy and varied breakfast options, the pools, and your cycling adventure to Gran Tarajal and the Lighthouse (a true endurance test!). Your kind words about our team mean a lot — we’ll be sure to pass them along to everyone at reception and in the dining areas.We can’t wait to welcome you back for your next sporty escape — the trails, the training, and the sea views will be waiting for you!With warm regards,Team Playitas

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